Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Account

Solved!

Account

Plan

Premium

Country

England

Device

(iPhone de

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Hi I need all account with my name on it deleted as I don’t use them except this one the rest some r not mine and some I created when I was your younger and please one of them I don’t know the login to and it’s on premium trail and I am 15 and can’t pay it so I need it cancelled. Thanks

Reply

Accepted Solutions
Marked as solution

Hey @Mamiegbafa4567, and welcome to the community.

Hope you're doing well! 

 

To confirm, you're unable to log in to your Spotify account because you're unsure of the login details?

Keep me updated 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
Marked as solution

Hey @Mamiegbafa4567, and welcome to the community.

Hope you're doing well! 

 

To confirm, you're unable to log in to your Spotify account because you're unsure of the login details?

Keep me updated 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

  1. Yes this account is my actual account but the is one that will be taking money for the thirty day trial on the 12 and I don’t know the details to cancel it I might have to go to the bank to get it sorted

Hey, @Mamiegbafa4567.

 

Thanks for the reply! 

Could you try checking out this page for a guide on finding your account? If that doesn't help, please send me a screenshot of what happens when you try to log in (make sure to hide sensitive info when posting to the community).

 

Keep me updated 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random