Help Wizard

Step 1


Big connection problem

Big connection problem

I would like to be able to connect with my email address but spotify asks me for a username to login and it's a series of numbers ..

How to connect to my email?

1 Reply

Hey @RoyaltyDarkness!


Thanks for reaching out to us.


Let's try following this troubleshooting to make sure you're logging in with the correct account.


If your account was set up via Facebook, you'll be able to log in by touching the blue "Connexion avec Facebook" button.


If you don't want to use an account linked to Facebook, you can head to this article for all the info on what to do about this.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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