Bug: Profile shows 0 followers/following

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Bug: Profile shows 0 followers/following

user-removed
Not applicable

I have Spotify Premium (Trial) on my Macbook and iPhone, and when I view my profile it shows that I have 0 followers and 0 following, even though I have followers and I am following others. This is making it difficult to find artists I have followed. 

 

Note: I've also connected my account to Facebook. 

4 Replies
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Re: Bug: Profile shows 0 followers/following

Rock Star 24
Rock Star 24

Hey @user-removed,

 

It's a temporary bug that usually fixes itself after some time. Since when are you expiriencing this bug?

MaximRock Star 24
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Re: Bug: Profile shows 0 followers/following

Visitor

This was in 2016. It's now November of 2019 and I am experiencing the same "temporary" bug. I Henr haven't been able to see how many followers I have in two days! I'm on an Android. 

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Re: Bug: Profile shows 0 followers/following

Community Legend

Hi there @Hearjohnny,

 

Thanks for reaching out! That's not cool, let's try some troubleshooting steps to change this. 

 

Can you tell us:

 

  1. If this is happening only on Android? Can you try to see if your followers appear on another device? 
  2. Have you done anything in particular before this happened?
  3. What happens after a clean reinstall? This is a must-do first step when troubleshooting the app because it can solve a number of issues with it.

If you're still experiencing the issue, send us a screenshot how it looks from your side. 

 

Thanks in advance, keep us posted!

 

PetyaModerator
 
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Re: Bug: Profile shows 0 followers/following

Music Fan

My artist profile is showing zero followers when I have followers. 

 

It's below: 

 

https://open.spotify.com/artist/1JAh2OH4yWpjbRwUJEmlun?si=v0H7R4WIQz2DHNoU8_CM7w 

 

How can this be sorted? Is this still a temporary bug? 

 

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