Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Last week I was at my neighbors and I made contact with their Spotify Connect speakers.
Everytime I open spotify it wil play the music from their speakers instead of my iPhone (Even when I'm on my own WiFi network or without a WiFi network). Please say there is an option to delete the speakers from my iPhone (and also my iPad now)!
Solved! Go to Solution.
- Change password
- Logout from all devices (using Spotify web portal)
This is not a solution. Its a bodge until they make a solution. Come on Spotify. Why can't we manage devices ourselves. I work in a shared office and suddenly without giving permission I was connected to 2 other devices here and was stuck with Bruno Mars until I found this "solution". Sort it out!
I got official email from spotify, confirming that this feature is not available yet.
I would like to know how to remove a device from my list of spotify connect device. When I go to friends, I can see on their wifi the avaialble device that can stream my spotify connect. Perfect! problem is... when I am back at my place.... I can still Stream my music to their device while I am not at their place anymore.... How can I delete those devices which are not mine from my list to avoid Stream music at other's place by accident.
Thanks for reaching out to us. We understand that you want to clear your account's device history for Spotify Connect. Not to worry, we're here to provide you with some information.
The feature to clear your account's Connect history is currently unavailable. What you can do is to avoid clicking on the Connect icon (that looks like the speaker icon) or chose the device where you want to play your music to.
We’ll be sure to pass your suggestion onto the right folks here at Spotify.
All the best,
Spotify Customer Support
All the people that advice to just "change password" and "logout from all devices" don't understand really the problem we describe here.
Spotify does understand (reassuring)... but there is no fix (yet)
Let's cross finger that it comes soon
same issue here, denon receiver just shows forever. no way to delete
will you guys ACTUALLY pass this onto someone that can do something about it at spotify or will you guys be like every other support forum where they say they will do it but issues are never addressed (adobe)
at a minimum you should let your users know why your developers are not addressing or provide us with their response
Thanks for the post vltamblyn, I see indeed why/how it works for you. I think the Bose system is using a protocole that you can revoke like you describe. It seems that Sonos and Playstation are also using the same protocole, so indeed it might work for that too.
I am personally using Samsung multiroom system, and my friends too. 1- they dont appear in the list of service to Revoke and 2- The Samsung speaker of my friends, reappear on my spotify connect list 30 secs after the app is reinstallted despite not being on their wifi.
Happy that your solution works for Bose (and most probably for Sonos). Still waiting Spotify.com to offer an option to "forget" all the device it connected to.
Magic this works thanks so much! i think step 4 is the key.
this can also be done on the web if not on your phone.
That is good news. But still it´s not the "owner" of the Spotify Connect enable device that has control. Just the Spotify Connect user. So if a friend of mine has played on my system it´s his or hers choise to do this setting on his or hers Spotify Account. I want it the other way around.
So close but not an working solution.
Where is that? Using 188.8.131.525
on version 184.108.40.2069 on IOS
my librairy/gearwheel(top right)/devices
Yes, that's right!
I also discovered this a few weeks ago after visiting another house and logged into their WiFi and played music through their Yamaha A/V-receiver form Spotify Connect on my phone. Now I can play music in their house, 400km from my home at any time I want.
This also means that some people I know can play music on my system at any time, by misstake or as a joke and there is no way I can prohib it. I don't know if it helps to do a factory reset for all my Heos by Denon players and I don't have the time to do that after every time I have a friend over who have access to my WiFi.
I acutally considering about chaning to anohter music provider as Spotify is that insecure! I know it will not help to protect myself as this security issue occurs from other peoples Spotify accounts! But I became so annoyed at Spotify so I consider to leave them due to that.
I have sent a question about it to firstname.lastname@example.org and waiting or answer.
Start emailing them about it so they take this seriously!
spotfy replyed and first they tried to blame Denon as I'm a HEOS user and don't like that friends can play music from distance to my system.
I can't get some friends Yamaha A/V-receiver out of my account. I have tried "sign out everywhere" but it comes back.
I sent the link to this thread to spotify support, but I don't think they really care.
I got p****d and canceled my Premium subscription today.
Another answer from Spotify Support:
"We've now coordinated your case to our higher support and were told that it could be a possible account issue."
I have referred to this thread and still they think there is some trouble with my account!
They want me to create a new Spotify account...of cause the Yamaha A/V-receiver 450 km from my home will not be connected to that new account...until I go there again and play some music...
If you see this problem that you can start music to a player on a network you are no longer inside (some friends player from your home network or from mobile network) please email email@example.com and refer to my ticket ref:_00DD0pxIW._500571SrE4Y:ref and tell them this affects your account as well as mine.
I think there are two possible solution they have to choose from:
1: flush plyers on all accounts/apps every few hours
2: Remove the function to play music to players outside LAN (remove the option from settings and set it the variable to active for all accounts)
Who needs to play music on another network? If you can't connect to the LAN (WiFi) where the player is, you can probably not hear the music anyway, so what's the point?
Totally agree! Just music on your local LAN, no point of having it any other way.
Have tested both Deezer and Tidal on HEOS, works great. (And you can control everything in the native HEOS App). Just for info.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…