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Cant log into client

Cant log into client

 

Plan

Premium

Country

The Netherlands (Currently the UK)

Device

Windows Laptop

Operating System

Windows 10

 

My Question or Issue

For the longest time I've been using the desktop client for spotify to listen to my music while working.
Today I noticed that my saved playlist had not been updated since yesterday and I wanted to listen to the new tunes I added while I was listening on my phone.
I figured that a fresh log-in would do the trick.
To my surprise when I tried to log in with my facebook account (like usually do and ALWAYS have done.) I got an error saying that my username and/or username is incorrect including "Error Code: 3"

 

After trying to login multiple times (to no avail) I tried to log into the web player. But with that one I get an error page right from the get go.

I have no idea what is causing. Its not about being abroad I'm sure. I am orignally from The Netherlands but for the last 5 months I've been livingin the UK. And I havent had any issues until now.

Could we figure out what is going?

I tried reinstalling the client and rebooting my system. I am completely clueless on what to do.

Reply
1 Reply

Hi there, @Papa-L3gba 


I’m sorry to hear you're having trouble logging in. I recommend checking out this Spotify Answer for more info.
If that does not work try incognito mode
This should help clear things up!
If it fixes it please mark as solution

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