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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • añgié
  • Music Fan
  • 199327 Views
  • 721 replies
  • 66 likes
  • Account
  • 199327 Views
  • 721 replies
  • 66 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1102582 Views
  • 118 replies
  • 106 likes
  • Account
  • 1102582 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 55334 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55334 Views
  • 61 replies
  • 8 likes

Solved!! Radio feature disappeared

PlanFree/Premium——free Country US OF ADeviceOperating SystemMy Question or Issue I had radio feature and now it’s gone

  • Casual Listener
  • Plan Free/Premium——free  Country  US OF A Device Operating System My Question or Issue  I had radio feature and now it’s gone
  • Tortuga_13
  • Casual Listener
  • 808 Views
  • 2 replies
  • 0 likes
  • Account
  • 808 Views
  • 2 replies
  • 0 likes

Solved!! Kündigung Telekom Vertrag. Spotify wie behalten?

PlanPremiumCountry GermanyDeviceiPhone 7, Samsung Galaxy 7Operating System(iOS 10, Android) My Question or Issue Ich habe meinen Telekom Vertrag für Mitte Juli gekündigt. Ich will aber trotzdem Spotify behalten. Wie stelle ich meinen Vertrag hier um ...

  • Casual Listener
  • Plan Premium Country  Germany Device iPhone 7, Samsung Galaxy 7 Operating System (iOS 10, Android)   My Question or Issue  Ich habe meinen Telekom Vertrag für Mitte Juli gekü...
  • Pellham123
  • Casual Listener
  • 1162 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 1162 Views
  • 2 replies
  • 0 likes

Superuser Contribution I want to connect my facebook account to mail account

PlanPremiumCountry TurkeyDevice(Sony Xperia Z5 Premium)Operating System(Android) My Question or Issue I have both Gmail and Facebook accounts. I want to connect my Facebook account to Gmail account but a message appears that says "this account is alr...

  • Newbie
  • Plan Premium Country  Turkey Device (Sony Xperia Z5 Premium) Operating System (Android)   My Question or Issue  I have both Gmail and Facebook accounts. I want to connect my ...
  • MaríaCamila
  • Roadie
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Why am I getting my emails in Spanish?

My Question or Issue I am received my request for my private information in Spanish! Why?? My location is set to Singapore and language is English. What is going on?!

  • Casual Listener
  •     My Question or Issue  I am received my request for my private information in Spanish! Why?? My location is set to Singapore and language is English. What is going on?!
  • Noah
  • Spotify Star
  • 1829 Views
  • 1 replies
  • 0 likes
  • Account
  • 1829 Views
  • 1 replies
  • 0 likes

Superuser Contribution adblock breaks spotify connect

I'm running an adblocker on my phone and whenever I have it enabled it stops me from using Spotify connect to listen on my Onkyo receiver.This is very annoying.I've already whitelisted all known Spotify domains but it's not working.I am a premium sub...

  • Regular
  • I'm running an adblocker on my phone and whenever I have it enabled it stops me from using Spotify connect to listen on my Onkyo receiver. This is very annoying. I've already whitelisted all known ...
  • rajackar
  • Regular
  • 1224 Views
  • 2 replies
  • 1 likes
  • Premium
    Subscription
  • 1224 Views
  • 2 replies
  • 1 likes

Family Plan Verification Problem

PlanPremiumCountry TurkeyDevice(iPhone 7)Operating System(iOS 10) My Question or Issue My wife has a family plan I am trying to tag on to it but I've been receiving emails about "we were not able to verify your family account and I keep getting out o...

  • Casual Listener
  • Plan Premium Country  Turkey Device (iPhone 7) Operating System (iOS 10)   My Question or Issue  My wife has a family plan I am trying to tag on to it but I've been receiving...
  • jsannn
  • Community Legend
  • 622 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 622 Views
  • 1 replies
  • 0 likes

How do i un-link

So, I currently have a PS4 with spotify on it but everytime I try to log in it says the account is already linked. I think it might be because I used have a PS3 that also had spotify on it. The problem is I don't have that PS3 anymore. I do usually c...

  • Visitor
  • So, I currently have a PS4 with spotify on it but everytime I try to log in it says the account is already linked. I think it might be because I used have a PS3 that also had spotify on it. The probl...
  • jsannn
  • Community Legend
  • 462 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 462 Views
  • 3 replies
  • 0 likes

My account disappeared?

PlanPremiumCountry FinlandDevicePC, iphoneOperating SystemWindows 10, iOS. My Question or Issue Today, all my devices informed that i need to sign in. I tried to sign in throughfacebook, like i always do.But Spotify said theres no account linked to t...

  • Visitor
  •   Plan Premium Country  Finland Device PC, iphone Operating System Windows 10, iOS.   My Question or Issue   Today, all my devices informed that i need to sign in. I t...
  • user-removed
  • Not applicable
  • 1137 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1137 Views
  • 4 replies
  • 0 likes

Payment method Credit card, Can't pay with Nubank card

I was trying to purchase spotify family with credit card but receiving the same response all day "try later or try another method" something like that. So I purchased from Steam a game, just to see if it was a problem with my credit card, and no, it ...

  • Newbie
  • I was trying to purchase spotify family with credit card but receiving the same response all day "try later or try another method" something like that. So I purchased from Steam a game, just to see i...
  • osornios
  • Spotify Star
  • 363 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect For Desktop App

PlanPremiumCountry Brazil DeviceMacBook Pro Early 2011 My Question or IssueI had a Facebook login attached to my Spotify Account. I deleted the Facebook account and now i try on any device to connect to a new one and nothing happens.

  • Newbie
  • Plan Premium Country  Brazil   Device MacBook Pro Early 2011   My Question or Issue I had a Facebook login attached to my Spotify Account. I deleted the Facebook account and n...
  • MaríaCamila
  • Roadie
  • 215 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium funktioniert nicht mehr

PlanPremiumCountry DeutschlandDeviceHonor 8Operating System Android My Question or Issue Hallo.Seit gestern funktioniert Spotify Premium bei mir nicht mehr.Erst gab es nervige Bugs, weswegen ich die App neu installiert habe.Als ich mich dann wieder a...

  • Visitor
  • Plan Premium Country  Deutschland Device Honor 8 Operating System  Android   My Question or Issue  Hallo. Seit gestern funktioniert Spotify Premium bei mir nicht mehr. ...
  • MaríaCamila
  • Roadie
  • 3331 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 3331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Block Followers

Hey Spotify, When will we be able to control who our followers are?There are many topics and suggested ideas on being able to remove certain followers for privacy and security reasons. Is this not important to you as a platform? Or perhaps this will ...

  • Newbie
  • Hey Spotify,   When will we be able to control who our followers are? There are many topics and suggested ideas on being able to remove certain followers for privacy and security reasons. Is ...
  • Linceluk
  • Casual Listener
  • 266 Views
  • 2 replies
  • 3 likes
  • Account
    Security
  • 266 Views
  • 2 replies
  • 3 likes

Superuser Contribution Account Wiped, Premium Gone, Still paying

PlanPremiumCountry United StatesDeviceiPhone 7, LaptopOperating SystemiOS, Windows 10 My Question or Issue So I had my entire subscriptions and playlists wiped from my account. My passwords were changed and I had to re-log back into the service. When...

  • Visitor
  • Plan Premium Country  United States Device iPhone 7, Laptop Operating System iOS, Windows 10   My Question or Issue  So I had my entire subscriptions and playlists ...
  • MaríaCamila
  • Roadie
  • 296 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
    Unlimited
  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can premium be marketed as ad-free with all these blatant adverts for Drake?

I'm paying for premium for an ad-free experience. Why should I continue to pay up each month when this clearly isn't the case anymore?

  • Newbie
  •   I'm paying for premium for an ad-free experience. Why should I continue to pay up each month when this clearly isn't the case anymore? 
  • Chris
  • Spotify
  • 515 Views
  • 2 replies
  • 5 likes
  • Account
    Premium
    Subscription
  • 515 Views
  • 2 replies
  • 5 likes

Recovering Playlists

PlanPremiumCountry USA DeviceIphone 6Operating SystemIOS 10 My Question or Issue I had to delete all the data that I had in my phone in order to fix the built gps which is not working properly. I ended up having to download and reinstall all the apps...

  • Newbie
  • Plan Premium Country USA   Device Iphone 6 Operating System IOS 10   My Question or Issue   I had to delete all the data that I had in my phone in order to fix the built gps...
  • Loxer
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • Account
  • 193 Views
  • 1 replies
  • 0 likes

Solved!! Can't login with family account in Chrome

PlanPremium for FamilyCountryThe NederlandsDeviceLaptopOperating SystemWindows 10BrowserChrome My Question or IssueI'm trying to login in to Spotify in Chrome for my daughter (as being part of the Family) I want to use Chrome since it supports differ...

  • Regular
  • Plan Premium for Family Country The Nederlands Device Laptop Operating System Windows 10 Browser Chrome   My Question or Issue I'm trying to login in to Spotify in Chrome for my daug...
  • jeroenski74
  • Regular
  • 556 Views
  • 4 replies
  • 0 likes
  • Login
    Other
    Premium
  • 556 Views
  • 4 replies
  • 0 likes

What's the point of asking you to choose a username?

What is the point of asking us to choose a username in the signup process if you just give a useless 25 string of letters and numbers that means absolutely nothing? Why even bother asking? My kids rave about Spotify and my daughter is going to create...

  • Casual Listener
  • What is the point of asking us to choose a username in the signup process if you just give a useless 25 string of letters and numbers that means absolutely nothing?  Why even bother asking? &nbs...
  • Jollof
  • Composer
  • 388 Views
  • 3 replies
  • 0 likes
  • 388 Views
  • 3 replies
  • 0 likes

Awkward Premium Member Expirence

Plan : PremiumCountry : HongKongDevice : All platformsOS : Android/iOS/Mac Let me tell you three sad sotyies: 1. I have been a premium member for a long time. About 3 month ago, I found that my Daily Mix 2 and Daily Mix 3 are gone, and the ONLY exist...

  • Visitor
  • Plan        : Premium Country : HongKong Device    : All platforms OS           : Android/iOS/Mac   Let me tell you three sa...
  • Keanu_C
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Unable to log in

I got logged out and it's not letting me back in (message is "we are cuttely unavailable, please try again later") and accuses me of being offline when I'm clearly not (am posting from same device)PlanPremiumCountry JapanDeviceMotorolaOperating Syste...

  • Casual Listener
  • I got logged out and it's not letting me back in (message is "we are cuttely unavailable, please try again later") and accuses me of being offline when I'm clearly not (am posting from same device) ...
  • qw_x9ea-jbevr
  • Casual Listener
  • 215 Views
  • 2 replies
  • 0 likes
  • 215 Views
  • 2 replies
  • 0 likes

Cannot connect Facebook to Spotify

using Windows 7. Cannot connect FB to Spotify. Blue button CONNECT TO FACEBOOK does nothing. Spotify is shown on FB as 'an active app.' I could still see all FB friends on the right nav, too. So I unfollowed there, it gives me a "follow friends on FB...

  • Regular
  •   using Windows 7.  Cannot connect FB to Spotify. Blue button CONNECT TO FACEBOOK does nothing. Spotify is shown on FB as 'an active app.'  I could still see all FB friends on the rig...
  • skittlezmb
  • Casual Listener
  • 474 Views
  • 3 replies
  • 0 likes
  • Free
  • 474 Views
  • 3 replies
  • 0 likes