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Charged by Apple and Spotify

Charged by Apple and Spotify

I've had Spotify premium since 22/03/16 and ever since I've been charged $11.99 per month by Spotify and $14.99 per month by Apple. Does anyone know how I can get a refund from Apple? I have tried but they have only refunded me for 2 months and refuse to refund me the other $104.93.

Thanks in advance
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4 Replies

Hey @mikaelamac98,

 

You should take a look at Apple's In-App-Purchase refund policy. The payments have been processed by them so they're the only ones who can look into that.

 

Hope this helps!

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Thank you! I'll try that!

Hi! Were you able to find a conclusion on this? I just realized that the same thing is happening to me.

 

Thanks!

Bit of a late reply sorry but I emailed apple and ended up with a refund for about 2 months worth of charges even though I was charged for about 12 months. They eventually started ignoring my emails when I said I wasn’t satisfied with the refund so I gave up. Hope you had better luck! 

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