Charged by Apple and Spotify

[mikaelamac98]

I've had Spotify premium since 22/03/16 and ever since I've been charged $11.99 per month by Spotify and $14.99 per month by Apple. Does anyone know how I can get a refund from Apple? I have tried but they have only refunded me for 2 months and refuse to refund me the other $104.93.

Thanks in advance

[Maxim]

Hey @mikaelamac98,

You should take a look at Apple's In-App-Purchase refund policy. The payments have been processed by them so they're the only ones who can look into that.

Hope this helps!

[mikaelamac98]

Thank you! I'll try that!

[ClaireLeyton]

Hi! Were you able to find a conclusion on this? I just realized that the same thing is happening to me.

Thanks!

[mikaelamac98]

Bit of a late reply sorry but I emailed apple and ended up with a refund for about 2 months worth of charges even though I was charged for about 12 months. They eventually started ignoring my emails when I said I wasn’t satisfied with the refund so I gave up. Hope you had better luck!