Concert Emails Have Wrong Location

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Concert Emails Have Wrong Location

xxthatgirlxx
Casual Listener

Plan

Premium

 

Country

US

 

My Question or Issue

Concert email notifications are for

Dallas. When I click the change location button it brings me to my account which is properly set to Denver. There’s is a glitch with Spotify, not an issue with my settings. 

3 Replies

Re: Concert Emails Have Wrong Location

Rock Star 2
Rock Star 2

Hi,

According to this post it will check facebook also.

 

https://community.spotify.com/t5/Accounts/Wrong-location-in-Upcoming-Shows-near-me-email-despite-cor...

 

Are you connected to facebook? If so, can you set these settings also?

 

Thanks,

René

 

Rene01Rock Star 2
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Re: Concert Emails Have Wrong Location

xxthatgirlxx
Casual Listener
I am. FB does not mention Denver, but it’s never said Dallas either. Lol

Re: Concert Emails Have Wrong Location

Rock Star 2
Rock Star 2

Hi,

be sure you set the correct location following these steps by going to Browse > Concerts > Change City on all their devices, if possible.

 

If the issue persists after that, you can try to connect over a different network connection.

 

Regards,

René

 

Rene01Rock Star 2
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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