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Didn’t verify email in time for Family spotify

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Didn’t verify email in time for Family spotify

Avatar of fookaikai
Newbie
2018-10-07 05:01 PM

Plan

Premium for Family

Country

 Singapore

Device

iphone 6s

Operating System

iOS 10

 

My Question or Issue

I didn’t verify my address in time and now my account is switched back to Free from Spotify Family ... what should I do now?

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Avatar of Jose_M
Spotify Star
Spotify Star
2018-10-07 08:16 PM

Hey @fookaikai!

 

Not to worry - Spotify will easily be able to solve this as soon as possible. You can contact them here and they manually register you in the Family Plan again.

 

Hope this helps and have a nice day!

Jose_MSpotify Star
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Note: I'm not a Spotify employee.

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Avatar of Jose_M
Spotify Star
Spotify Star
2018-10-07 08:16 PM

Hey @fookaikai!

 

Not to worry - Spotify will easily be able to solve this as soon as possible. You can contact them here and they manually register you in the Family Plan again.

 

Hope this helps and have a nice day!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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