Retrieving a spotify account that was linked to a deleted Facebook account

[alygorrecal]

My Question or Issue

 I just recently found out that the account I was using and paying for (Premium) was an account that was created via my old Facebook account which I’ve deleted (not deactivated) about 2 months ago. Unfortunately, I logged out of Spotify and could not log back in. I tried to use my email to log in but apparently it’s connected to another Spotify account that I made that is not premium which is the one I’m using now. Any ideas on how I could cancel my subscription from the dead account and not be charged? Really appreciate any help! Thanks!!

[Jose_M]

Hello @alygorrecal!

Sorry to hear you're having trouble with this. No worries though, I'm here to help 🙂

Can you try logging in with your old account's username? You should be able to find it on any of your receipts. You can also consider closing your new account so only your last one is registered with that email.

Hope this helps and let me know how you get on!