Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi! I'm trying to acces the app on my desktop but it keeps throwing me the ERROR 3: incorrect username or password.
Up to now, I've tried this solutions:
Nothing has worked! I have no problem accesing my account on my mobile nor the web, but the app is simply rejecting me 😞
Does any one knows what else can I do???
Hey @arobichi,
Have you created your Spotify account via Facebook or is it a regular Spotify account?
Are you using some kind of Proxy / VPN?
Hi @Maximapple
I have the regular Premium Spotify account.
I checked muy internet connection and I think I'm not using any proxy or VPN... but I'm not sure... do youknow how can I verify this?
Have you tried logging into Spotify on another device yet? Does logging into the web player work?
And I recommend to do a clean reinstall of Spotify: https://support.spotify.com/using_spotify/troubleshooting2/reinstallation-of-spotify/
I can access in my moblile app, but CAN'T in my PC nor the web player 😞
I've already reinstall the Spotify, but still doesn't work...
I can login from one device (iphone) but not through other three devices (iphone and laptop). please help
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…