Error code: 3 CAN'T LOGIN

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Error code: 3 CAN'T LOGIN

Casual Listener

Hi! I'm trying to acces the app on my desktop but it keeps throwing me the ERROR 3: incorrect username or password.

 

Up to now, I've tried this solutions:

  • Login with username 
  • Login with email
  • Reset password
  • Login with past and new password
  • Uninstall and install again the app

Nothing has worked! I have no problem accesing my account on my mobile nor the web, but the app is simply rejecting me 😞

 

Does any one knows what else can I do???

5 Replies
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Re: Error code: 3 CAN'T LOGIN

Rock Star 24
Rock Star 24

Hey @arobichi,

 

Have you created your Spotify account via Facebook or is it a regular Spotify account?

 

Are you using some kind of Proxy / VPN?

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: Error code: 3 CAN'T LOGIN

Casual Listener

Hi @Maximapple

 

I have the regular Premium Spotify account.

 

I checked muy internet connection and I think I'm not using any proxy or VPN... but I'm not sure... do youknow how can I verify this?

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Re: Error code: 3 CAN'T LOGIN

Rock Star 24
Rock Star 24

Have you tried logging into Spotify on another device yet? Does logging into the web player work? 

 

And I recommend to do a clean reinstall of Spotify: https://support.spotify.com/using_spotify/troubleshooting2/reinstallation-of-spotify/

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: Error code: 3 CAN'T LOGIN

Casual Listener

I can access in my moblile app, but CAN'T in my PC nor the web player 😞

 

I've already reinstall the Spotify, but still doesn't work...

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Re: Error code: 3 CAN'T LOGIN

Newbie

I can login from one device (iphone) but not through other three devices (iphone and laptop). please help

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