My spotify account is linked to my facebook. However, it is sending information to an e-mail that isn't the one my facebook is linked to. I have been contacting spotify and all I have been receiving is automated messages from their help desk. I am paying for premium and am unable to access my account. Also, every time I try to login on the computer as well, it keeps redirecting the page so many times and will not log me in through facebook. I have tried on multiple computers and multiple devices.
Since you're getting the automated email directing you to the community or help pages, you need to reply directly to those messages or to email@example.com and one of the customer services agents will get back to you.
Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.
Hope it helps. 🙂
osorniosRock Star 24
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