Facebook Account linked to wrong e-mail


Facebook Account linked to wrong e-mail


My spotify account is linked to my facebook.  However, it is sending information to an e-mail that isn't the one my facebook is linked to.  I have been contacting spotify and all I have been receiving is automated messages from their help desk.  I am paying for premium and am unable to access my account.  Also, every time I try to login on the computer as well, it keeps redirecting the page so many times and will not log me in through facebook.  I have tried on multiple computers and multiple devices.

1 Reply

Rock Star 24
Rock Star 24

Hey @mariapetrillo1,


Since you're getting the automated email directing you to the community or help pages, you need to reply directly to those messages or to support@spotify.com and one of the customer services agents will get back to you.

Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.

Hope it helps. 🙂
osorniosRock Star 24
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