Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Facebook error message

Facebook error message

Hello, 
So here's the scoop...my facebook account which is linked to my spotify account (I would also like to amend that as well. PITA!!) was hacked and sent out a bunch of spam blah blah blah...but now I cannot access the spotify app through my phone. I get 
A facebook error has occured, please try again. 
I have tried many times.

This is a huge deal to me, your product provides me with sanity and I miss it, I've had a premium membership for almost two years now and even with this I love it. How can I get this working again? I can log in through the desktop, fixed the FB issue, and I still cant get it to release those sweet tunes. 
Suggestions, comments, and especially solutions are welcome 
Thanks for your time!

Reply
1 Reply

If your Facebook account was hacked, were you able to recover it already? Try contacting Facebook support for assistance.

 

If it can no longer be recovered, you can try a workaround for disconnecting your Spotify from your Facebook account. Check this link: https://community.spotify.com/t5/Accounts-and-Subscriptions/Tutorial-How-to-Disconnect-Spotify-from-...

Suggested posts