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Gift Card balance?

Gift Card balance?

I used a gift card code to sign up for 3 months for .99. After 3 months I no longer have premium and cannot access the balance associated with my account. It was a $30 card, I would like to be able to use the rest of it. I no longer have the code because I lost the card.
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1 Reply

Hey @cgs123 and welcome to the Spotify Community!

 

Unfortunately, Gift Cards cannot be redeemed for discounted or group subscriptions.

 

Terms and conditions
By using this card/PIN, you accept the following conditions:

  1. This card is redeemable for full price standalone Premium subscription months purchased directly from spotify.com only and cannot be redeemed for discounted or group subscriptions (more on eligibility at www.spotify.com/gift-card).
  2. This card cannot be redeemed for cash or credit and cannot be returned or resold (except where required by law).
  3. In order to redeem the PIN, you must have or register for a Spotify account and you must be 13+ and reside in the US to register.
  4. This is a single-use card: the full face-value for an individual account is deducted at redemption and no incremental redemption or credit is permitted.
  5. Spotify is not responsible for any loss or damage resulting from lost, stolen, or fraudulently obtained cards or use without permission.
  6. Full Terms and Conditions governing Spotify gift cards are found at www.spotify.com/gift-card.
  7. The Spotify Service is governed by the Spotify Terms and Conditions, which can be found at www.spotify.com/legal/end-user-agreement.
  8. This card is provided by Spotify USA Inc.
  9. For assistance, see support.spotify.com.
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