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HUMAN

HUMAN

hi there, i haven't found anyone able to help me answer this problem. Spotify automatically cancelled my premium subscription a couple of days ago and said i could re-renew online, but when i go to re-renew, it won't let me sign up because I have already used the 3 months for .99C deal. There is no way to sign up without that deal. So, basically i'm trying to figure out how to sign up without that 3 months for .99 deal....is there an actual customer service line i can call and talk to someone from the company about this?!  Thanks so much 

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2 Replies

Hey there. Sorry to hear what's going on. At this moment, I'm 99% sure there is not a phone number for you to use, so try this contact form.

https://www.spotify.com/us/about-us/contact/contact-spotify-support/

You'll get an email from them and you need to respond to that. You could also try tweeting them @SpotifyCares
I hope this gets figured out and let me know if I can do anything.

thanks for your help!!

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