Help: "A Facebook error has occurred..."

[dudifudi]

Hi,

how can I open a support ticket? I just bought a new smartphone (Fairphone 2, running Android 5). After installing facebook and Spotify, I can't log in to Spotify. I have a Premium Account associated with my Facebook account. Whenever I press "Login with Facebook" all i get is "A facebook error has occurred. Please try again." This error appears immediately, the app doesn't seem to check much. This error is persistent. I have reinstalled both Facebook and Spotify on my phone. I have logged in to Facebook. PLEASE HELP.

[dudifudi · Accepted solution]

SOLVED: Spotify Login problems with Facebook account on mobile device:

If you can't login to your spotify app on your mobile device and created your spotify account with facebook:

So, Spotify crew didn't help me. I solved it: Browse to facebook.com, Settings (top right corner) > Security (left hand menu) > App Passwords. There, generate a password for "spotify". Use this password (and your Email address) to login to Spotify on your mobile app. This worked for me. Strange but true.

[derpface1]

Dude that's amazing. I owe you my gratitude.

[dudifudi]

I know. It's **bleep**ing weird, but it works...Enjoy your Spotify then.

[frustrated75201]

Thanks, Man!  I was at my wit's end, and the app is NOT at all intuitive for troubleshooting this stuff.  I appreciate you sharing your experience, and your wisdom.  You saved my weekend!

Marc 

[whatfreedom]

Thank you !

[Pedrinhonxt]

Thank you very much, you saved me! Cheers!

[AlexCrates]

Thank you. This worked exactly as you describe.

So weird

[BobGuy]

Thanks, had this problem for ages. There are solutions for accounts created by linking to Facebook but not when created directly by a Facebook linkup. Glad I found this thread!

[petrigergo]

Thank You, You are amazing!!!! 😄 😄