how can I open a support ticket? I just bought a new smartphone (Fairphone 2, running Android 5). After installing facebook and Spotify, I can't log in to Spotify. I have a Premium Account associated with my Facebook account. Whenever I press "Login with Facebook" all i get is "A facebook error has occurred. Please try again." This error appears immediately, the app doesn't seem to check much. This error is persistent. I have reinstalled both Facebook and Spotify on my phone. I have logged in to Facebook. PLEASE HELP.
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SOLVED: Spotify Login problems with Facebook account on mobile device:
If you can't login to your spotify app on your mobile device and created your spotify account with facebook:
So, Spotify crew didn't help me. I solved it: Browse to facebook.com, Settings (top right corner) > Security (left hand menu) > App Passwords. There, generate a password for "spotify". Use this password (and your Email address) to login to Spotify on your mobile app. This worked for me. Strange but true.