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I paid my free premium. How can get my money back

I paid my free premium. How can get my money back

In my spotify account page, there was the massage "Try Premium free for 30 days". So I clicked it, hoping to have a free month. They asked my credit card and I gave them my number, because I thought it was necessary for the next month. Then I received a message about a transition from my bank. It is possible to solve this problem and get my money back?

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1 Reply

Hey @Gracepii,

 

Please take a look at this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/

 

Thanks.

MaximSpotify Star
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