@Bergerdave wrote: That did not work for me, any other recommendations?
If you've changed your Facebook password and selected 'Sign Out Everywhere' from the Account overview page, the next step is to restart your computer. If it still occurs then, you'll need to get in touch with Spotify staff through the contact form, and they'll be able to sort this out for you.
This solution didn't work for me. I have all the same symptoms as the others. It may also be worth noting that I have a shared account with my wife, but we have different logins. Does this have anything to do with it?
In my case the prolem was an alarm app that I had installed in my Android phone. It was supposed to play a spotify playlist as my alarm, but some how was taking over my account. (I wondered if my credentials were leaked somehow or maybe Im just paranoid). Anyway I got rid of it, changed my password and the problem went away.
I have this issue. I have the premium family account and my wife's account always gives the 'paused bc used elsewhere' message and she literally only uses it on her phone. She has here own account from one of the available slots and this is a real pain in the **bleep**. Not paying for spotty service!
I've had this issue intermittently for the last few months. I've gone as far as deleting the apps on my 2 iPads and on my mac. I've also logged myself out of all devices from the website, reinstalled the app on my iPhone, and changed my Facebook password; multiple times.
I am also experiencing the same issue on a premium account. Was only logged in on my personal and work phones so logged out on work phone, and the log out everywhere online, and still happening. My login is facebook instead of email. Please help it just started today and it's so frustrating!
Same issue here. I have Spotify on my Galaxy S6, my Windows 10 laptop, WIndows 10 desktop and Samsung Smart TV. I've 'logged out of all devices' multiple times. Changed password multiple times. Still, the problem persists.
Spotify support got back to me really quickly and apparently my Facebook had actually been hacked! I didn't notice weird activity on either account so I didn't think it could have happened... but since I changed my FB password and use that to login to Spotify all is right with the world again.
I don't use Sonos at all and this is happening to me. Some days it's fine. Other days it happens constantly (like today). I have also logged out of all devices remotely. And changed my password. Still having the same issue. I can't find Help info about this anywhere.