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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88660 Views

9 replies

2 likes

Account
Login
  • 88660 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

757866 Views

18 replies

29 likes

  • 757866 Views
  • 18 replies
  • 29 likes

Superuser Contribution Can I use Family Plan with friends?

PlanPretend do be FamilyCountryPortugal My Question or IssueI wanna use premium family plan, but they don't live in the same house as me, how can I do that? we wanna share the same account for 6 guys. Is it possible?

Casual Listener

  Plan Pretend do be Family Country Portugal   My Question or Issue I wanna use premium family plan, but they don't live in the same house as me, how can I do that? we wanna share th...

Maxim

Spotify Star

51810 Views

11 replies

0 likes

Other
Premium
Subscription
  • 51810 Views
  • 11 replies
  • 0 likes

Unable to login

PlanFamily PremiumCountryUnited KingdomMy Question or IssuesHey, I have a family premium plan but my mother's email address was hacked so she is now unable to login or reset the password, is there anyway we can get the Spotify account back, we think ...

Newbie

  Plan Family Premium Country United Kingdom My Question or Issues Hey,  I have a family premium plan but my mother's email address was hacked so she is now unable to login or reset ...

Maxim

Spotify Star

613 Views

1 replies

0 likes

Account
Login
Other
Premium
Security
  • 613 Views
  • 1 replies
  • 0 likes

[All Platforms][Your Library] Exemption to the 30 day offline rule

Hi, i know about the 30 offline restriction and am usually totally fine with it and understand the contractual and technical reasons behind it.Here is the catch. As a long time subscriber and vivid user of Spotify all my listening happens here. Now m...

Newbie

Hi,   i know about the 30 offline restriction and am usually totally fine with it and understand the contractual and technical reasons behind it. Here is the catch. As a long time subscribe...

Maxim

Spotify Star

453 Views

1 replies

0 likes

All Platforms
Your Library
  • 453 Views
  • 1 replies
  • 0 likes

Re: Spotify Crackling noise on local files

Hi I am having endless problems when playing music it keeps breaking up and freezing please advice because my payment dont freezes

Visitor

Hi I am having endless problems when playing music it keeps breaking up and freezing please advice because my payment dont freezes 

267 Views

0 replies

0 likes

  • 267 Views
  • 0 replies
  • 0 likes

Solved!! Can't update email address for account linked to Facebook

PlanPremiumCountrySingaporeDeviceAll affectedOperating SystemNot applicable My Question or IssueHi, I'm trying to change my account email address which is linked to Facebook. I've changed my email address on Facebook to the new one, but on my Spotify...

Regular

Plan Premium Country Singapore Device All affected Operating System Not applicable   My Question or Issue Hi, I'm trying to change my account email address which is linked to Facebook....

user-removed

Not applicable

1401 Views

3 replies

0 likes

Account
Login
Premium
Security
  • 1401 Views
  • 3 replies
  • 0 likes

Superuser Contribution Alexa Spotify Skill & Devices Available

PlanPremiumCountryRomania My Question or IssueYesterday I had a few connectivity issues with Alexa and I tried to disable and re-enable the skill but I can no longer re-enable due to 'geographical restrictions' although it's available in my country. ...

Casual Listener

Plan Premium Country Romania   My Question or Issue Yesterday I had a few connectivity issues with Alexa and I tried to disable and re-enable the skill but I can no longer re-enable due to...

DarrenReynolds

Music Fan

1198 Views

2 replies

0 likes

Other
  • 1198 Views
  • 2 replies
  • 0 likes

No "See How You Listened in 2020" Playlist.

I never got a "See how you listened in 2020" Playlist. This makes me sad because I love music and Spotify is my main platform for listening. Can Spotify please recognize this and if other people have the same problem then vote.

Casual Listener

I never got a "See how you listened in 2020" Playlist. This makes me sad because I love music and Spotify is my main platform for listening. Can Spotify please recognize this and if other people have...

STLBatman

Gig Goer

1245 Views

5 replies

1 likes

  • 1245 Views
  • 5 replies
  • 1 likes

[Desktop][Friend Feed] the same three friends show in friend activity

I am following quite a lot of friends on Spotify. I keep seeing activity of only three people in my "Friend Activity" tab. I want to see what my other friends are listening to. Spotify - there have been other similar threads and on some threads its t...

Casual Listener

I am following quite a lot of friends on Spotify. I keep seeing activity of only three people in my "Friend Activity" tab. I want to see what my other friends are listening to. Spotify - there have b...

OneByBoo

Roadie

1057 Views

1 replies

1 likes

Desktop
Friend Feed
  • 1057 Views
  • 1 replies
  • 1 likes

Has my account turned into a bot of some sorts?

PlanPremiumCountryNorwayDeviceIphone 11Operating SystemWindows 10 My Question or IssueRight, so i logged onto my spotify account today to find that i was playing some random music that i have never heard before. Im sure im the only one using my accou...

Newbie

Plan Premium Country Norway Device Iphone 11 Operating System Windows 10   My Question or Issue Right, so i logged onto my spotify account today to find that i was playing some random ...

AdamDamon

Community Legend

1049 Views

1 replies

0 likes

Account
  • 1049 Views
  • 1 replies
  • 0 likes

sharing followed artists in duo premium

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei want to share the artists i am following in premium duo with my partner. how can i do this?

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i want ...

stuart101

Casual Listener

408 Views

2 replies

0 likes

Account
Premium
  • 408 Views
  • 2 replies
  • 0 likes

logging in

i have put in all of the right details to log into my account and it wont let me log in so i try and change the password and i put my spotify name in and it comes up with an error

Visitor

  i have put in all of the right details to log into my account and it wont let me log in so i try and change the password and i put my spotify name in and it comes up with an error  &nbs...

OneByBoo

Roadie

393 Views

1 replies

0 likes

Account
  • 393 Views
  • 1 replies
  • 0 likes

Spotify for Artists Issues?

Hello, Is anyone else having issues logging into Spotify for Artists? I haven’t been able to login for well over an hour. I was logged in but my Artists didn’t show any stats just Error Code 503. So I logged out and reinstalled the app but now can’t ...

Casual Listener

Hello,   Is anyone else having issues logging into Spotify for Artists? I haven’t been able to login for well over an hour. I was logged in but my Artists didn’t show any stats just Error Code...

Billy-J

Spotify Star

494 Views

1 replies

1 likes

  • 494 Views
  • 1 replies
  • 1 likes

Login issues earlier today - help forum question

Hey Team,So most of us felt an issue to login to Spotify earlier today.You can see it here https://downdetector.com/status/spotify/ and here https://www.reddit.com/r/spotify/comments/ke5lso/spotify_offline_for_anyone_else_atm/ for example.The issue w...

Regular

Hey Team, So most of us felt an issue to login to Spotify earlier today. You can see it here https://downdetector.com/status/spotify/ and here https://www.reddit.com/r/spotify/comments/ke5lso/...

Billy-J

Spotify Star

568 Views

1 replies

0 likes

Login
  • 568 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Glitch: random people can takeover your Roku device via Spotify

Programming glitch, request to Spotify and Roku to fix:Any person who is on the same wifi network can assume control of a Roku device with spotify on it. Even if the owner of the Roku device is using it to watch Netflix, or connected as a computer mo...

Visitor

Programming glitch, request to Spotify and Roku to fix: Any person who is on the same wifi network can assume control of a Roku device with spotify on it. Even if the owner of the Roku device is usi...

Novy

Moderator

7939 Views

3 replies

1 likes

  • 7939 Views
  • 3 replies
  • 1 likes

Solved!! Disabled Facebook account login?

If I used Facebook to sign up for Spotify, and my Facebook account gets disabled, can I use the "device password" I created to log in, or is my account just gone?

Casual Listener

If I used Facebook to sign up for Spotify, and my Facebook account gets disabled, can I use the "device password" I created to log in, or is my account just gone?

OneByBoo

Roadie

1171 Views

1 replies

0 likes

Account
Login
Security
  • 1171 Views
  • 1 replies
  • 0 likes

I'm a Spotify user from Russia, why can't I listen to Joe Rogan?

What is wrong with Spotify? I can't listen to your now original show even though I pay for the subscription? When will Joe Rogan show become available to us? Fine, you're not ready to offer us syndicated podcasts (WHY THOUGH?), but depriving us from ...

Regular

What is wrong with Spotify? I can't listen to your now original show even though I pay for the subscription? When will Joe Rogan show become available to us? Fine, you're not ready to offer us syndic...

iskatsu

Newbie

1580 Views

2 replies

5 likes

Account
Premium
Subscription
  • 1580 Views
  • 2 replies
  • 5 likes

Superuser Contribution Songs do not appear on playlist

So whenever I want to move my liked songs to new playlist manually, they just do not appear in my playlist, the song count does go up whenever I add it and whenever in shuffle they do appear and play but I cant see them whenever I go on.

Visitor

So whenever I want to move my liked songs to new playlist manually, they just do not appear in my playlist, the song count does go up whenever I add it and whenever in shuffle they do appear and play...

Ivan

Spotify Legend

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Hacked?? Random likes, playlists and friends on my account and music randomly pausing.

I recently set up a family Spotify account - all the users have different logins and there are no shared playlists. I login through Facebook. There are a few things that have been going wrong recently and I wondered if I have been hacked. Random song...

Visitor

I recently set up a family Spotify account - all the users have different logins and there are no shared playlists.   I login through Facebook.    There are a few things that have ...

Billy-J

Spotify Star

1662 Views

1 replies

0 likes

Account
Login
Other
Security
  • 1662 Views
  • 1 replies
  • 0 likes

Back to 30 minutes free listening

Spotify promises 30 minutes free listening, but after 2 songs there is another advertising........ and regularly. That is annoying and not what is promised. I choose to hear a commercial between the music, not the other way around. Bring back your pr...

Visitor

Spotify promises 30 minutes free listening, but after 2 songs there is another advertising........ and regularly. That is annoying and not what is promised. I choose to hear a commercial between the ...

Ignostic

Casual Listener

1594 Views

3 replies

3 likes

  • 1594 Views
  • 3 replies
  • 3 likes

Superuser Contribution [All Platforms] Spotify Pausing On Every Device/Browser. Account Issue?

A week ago spotify would continuously pause music every 10-30 seconds and initially I thought the problem was with my phone, so I uninstalled and reinstalled. It continued to not work, but I shrug it off. I open the PC version of spotify and the issu...

Visitor

A week ago spotify would continuously pause music every 10-30 seconds and initially I thought the problem was with my phone, so I uninstalled and reinstalled. It continued to not work, but I shrug it...

Alex

Spotify Legend

678 Views

2 replies

1 likes

All Platforms
  • 678 Views
  • 2 replies
  • 1 likes