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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
291983 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541467 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129676 Views
74 replies
12 likes
Spotify Legend
4358 Views
4 replies
0 likes
I'm currently on a Premium plan, and the location on my account is set to UK. Until today, I was paying with a UK visa debit card.I have moved to Germany, so I went to change my payment details. I successfully changed my payment method to a German pa...
I'm currently on a Premium plan, and the location on my account is set to UK. Until today, I was paying with a UK visa debit card. I have moved to Germany, so I went to change my payment details. I ...
Spotify Star
488 Views
1 replies
0 likes
PlanFamilyCountryFrance, originally Brazil My Question or IssueI used to live in Brazil and recently moved to France. My spotify account is linked to my facebook account and when I switched to a family plan, no one of my family members living with me...
Plan Family Country France, originally Brazil My Question or Issue I used to live in Brazil and recently moved to France. My spotify account is linked to my facebook account and when I s...
Spotify Star
762 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
461 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung 11, Windows 10 My Question or IssueSpotify started playing on its own one morning. No pre set alarm or alexa connection. Nobody else has access to my account, and the people who might are my parents or my brother an...
Plan Premium Country USA Device Samsung 11, Windows 10 My Question or Issue Spotify started playing on its own one morning. No pre set alarm or alexa connection. Nobody else ha...
Spotify Legend
441 Views
1 replies
0 likes
I want to use spotfiy family but what is the meaning of living at same physical adress. Can ı use it with my friends in same country or city or house ?
I want to use spotfiy family but what is the meaning of living at same physical adress. Can ı use it with my friends in same country or city or house ?
Spotify Legend
2506 Views
10 replies
0 likes
I have uninstalled logged out deleted every trace of spotify I can find on my main pc as there is not a single song on the platform that I can find that is playable to me on my account as it sometimes happens with my Macbook pro (less than 6 months o...
I have uninstalled logged out deleted every trace of spotify I can find on my main pc as there is not a single song on the platform that I can find that is playable to me on my account as it sometime...
Spotify Legend
376 Views
1 replies
0 likes
A playlist I curated entitled "OPM" with no description keeps getting reported as inappropriate / violation of "Profile and Playlist Guidelines." Because of that, I have removed the cover photo and renamed it to different variations - all of which al...
A playlist I curated entitled "OPM" with no description keeps getting reported as inappropriate / violation of "Profile and Playlist Guidelines." Because of that, I have removed the cover ph...
Spotify Star
670 Views
1 replies
0 likes
PlanPremiumCountryU.S.A.PhoneiPhone XROperating SystemiOS 14.6 My Question or IssueI’m trying to view my Only You story but I can’t find it. I found the genre that showed me mixes but I couldn’t find the story anywhere. Both my phone and the app are ...
Plan Premium Country U.S.A. Phone iPhone XR Operating System iOS 14.6 My Question or Issue I’m trying to view my Only You story but I can’t find it. I found the genre that sh...
Spotify Legend
35263 Views
40 replies
28 likes
PlanFree/Premium/StudentCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have my own spotify account (premium. not family). My son is entering universi...
Plan Free/Premium/Student Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question o...
Casual Listener
7780 Views
3 replies
0 likes
Eu fiz minha assinatura Premium e não tô conseguindo usar
Eu fiz minha assinatura Premium e não tô conseguindo usar
Spotify Star
408 Views
1 replies
0 likes
Paying for Spotify Premium. Account is synced with a phone number no longer owned by user. Permit updating phone number ∆ without access to no longer available phone number using any other number of industry standard verification options.
Paying for Spotify Premium. Account is synced with a phone number no longer owned by user. Permit updating phone number ∆ without access to no longer available phone number using any other number of ...
Spotify Legend
408 Views
1 replies
0 likes
Hi, I've just purchased a giftcard for 1 years subscription using my PayPal account which is linked to Belgium (as is my own personal Spotify subscription). When the recipient in Spain enters the code they're told that they can't use a code purchased...
Hi, I've just purchased a giftcard for 1 years subscription using my PayPal account which is linked to Belgium (as is my own personal Spotify subscription). When the recipient i...
Visitor
610 Views
2 replies
1 likes
Hi, I just recently cancelled my premium account in order to try and fix this issue. Many years ago I created this Spotify account through the Facebook login tool, which caused my account to be created with the e-mail that used to be associated with ...
Hi, I just recently cancelled my premium account in order to try and fix this issue. Many years ago I created this Spotify account through the Facebook login tool, which caused my account to...
Casual Listener
2638 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi! I have had a Spotify Unlimited Account for the last 11 years. An update I received a few ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi! I h...
Casual Listener
1329 Views
10 replies
0 likes
There should be a way that agents are able to access and alter the email to be able to delete the account when necessary, and resolving this issue.
There should be a way that agents are able to access and alter the email to be able to delete the account when necessary, and resolving this issue.
Spotify Star
559 Views
1 replies
0 likes
I have spotify (and have used it since 2009-ish, I miss Roberta) and the new Family plan is great - my mum and wife are currenly members. This means I am using 3 out of my 5 'streams'. I also have Sonos at home, which is logged in with my account. Wh...
I have spotify (and have used it since 2009-ish, I miss Roberta) and the new Family plan is great - my mum and wife are currenly members. This means I am using 3 out of my 5 'streams'. &nbs...
Regular
820 Views
4 replies
0 likes
Plan: Premium FamilyCanada DeviceMultipleOperating SystemTesla Model 3 I can see the username by accessing plans on my family account, but I'm logged into Spotify on my Tesla and I have no way of seeing the account ID or email used for that account.I...
Plan: Premium Family Canada Device Multiple Operating System Tesla Model 3 I can see the username by accessing plans on my family account, but I'm logged into Spotify on my Tesl...
Casual Listener
1500 Views
2 replies
0 likes
So yesterday I got kicked out from account and when I tried to log in it says that password is incorrect, after that I tried to reset password but it says ,,The username or email you provided is not associated with an active Spotify account.'' *commu...
So yesterday I got kicked out from account and when I tried to log in it says that password is incorrect, after that I tried to reset password but it says ,,The username or email you provided is not ...
Moderator
543 Views
3 replies
0 likes
PlanPremiumAccount NameKyle JacksonCountryUnited States Device(Samsung Galaxy S10+)Operating System(Android) My Spotify premium account is/was linked to my Facebook account, but the problem is that I deleted my Facebook account months ago and it is n...
Plan Premium Account Name Kyle Jackson Country United States Device (Samsung Galaxy S10+) Operating System (Android) My Spotify premium account is/was linked to my F...
Community Legend
680 Views
3 replies
0 likes
