Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4072 Views
0 replies
9 likes
Security

4072 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
chiccawith2cs
Visitor
462286 Views
974 replies
110 likes
Account

462286 Views
974 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1204565 Views
119 replies
117 likes
Account

1204565 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
112551 Views
72 replies
12 likes
Account
Login
Premium

112551 Views
72 replies
12 likes

Solved!!Superuser Contribution Premium Family: not able to accept invite

PlanPremiumCountryNetherlandsDevice(iPhone Operating System(iOS 13 My Question or IssueI just upgraded my account to a family member account.I sent an invite to the other 4 family members. 3 joined the family account succesfully. However 1 keeps gett...

HarryWeijers
Casual Listener
Plan Premium Country Netherlands Device (iPhone 😎 Operating System (iOS 13 My Question or Issue I just upgraded my account to a family member account. I sent an invite to the other...
2021-01-15 8:50:58 PM
2021-01-16 9:21:35 PM
Novy
Moderator
555 Views
3 replies
0 likes
Premium

555 Views
3 replies
0 likes

Troubleshooting

Why can't I sign into my spotify account on my phone? I just downloaded the app, and I've tried putting in my correct info, but it doesn't let me. Any suggestions?

ehhhh
Visitor
Why can't I sign into my spotify account on my phone? I just downloaded the app, and I've tried putting in my correct info, but it doesn't let me. Any suggestions?
2021-01-14 1:17:07 AM
2021-01-16 4:46:41 PM
Billy-J
Spotify Star
368 Views
1 replies
0 likes

368 Views
1 replies
0 likes

Superuser Contribution Change of country not possible

Hi there, I`ve let my spotify premium run out today in order to join the family premium of my new partner. I always get an error doing so that we aren`t in the same country! My current account is in Germany whilst the family premium is in Switzerland...

timheman
Visitor
Hi there, I`ve let my spotify premium run out today in order to join the family premium of my new partner. I always get an error doing so that we aren`t in the same country! M...
2021-01-15 7:00:42 PM
2021-01-16 9:23:29 AM
Jeremy
Spotify Legend
344 Views
1 replies
0 likes
Account
Free
Subscription

344 Views
1 replies
0 likes

Solved!! Registering an account on community.spotify.com endlessly redirects until mail is verified

DeviceMacbook Pro late 2016Operating SystemOSX whatever, Chrome 87.0.4280.88 My Question or IssueI just registered an account to file a separate bug. The community verification email was a bit slow so I assumed it wasn't necessary and tried to post a...

jonaseck
Visitor
Device Macbook Pro late 2016 Operating System OSX whatever, Chrome 87.0.4280.88 My Question or Issue I just registered an account to file a separate bug. The community verification ...
2021-01-15 8:58:32 AM
2021-01-15 3:57:41 PM
Billy-J
Spotify Star
407 Views
1 replies
0 likes
Account

407 Views
1 replies
0 likes

someone stole my music and put it on spotify under his name

I noticed that someone has been using my music and renaming it to sell."A New Challenger Appears" by "Digital Smash" has stolen a number of tracks I've made and renamed them under his or her name to sell on multiple platforms, one of them being Prime...

rsfmusic
Newbie
I noticed that someone has been using my music and renaming it to sell. "A New Challenger Appears" by "Digital Smash" has stolen a number of tracks I've made and renamed them under his or her name t...
2019-02-12 8:06:01 PM
2021-01-15 7:47:21 AM
astronmusic
Visitor
3562 Views
3 replies
0 likes
Account

3562 Views
3 replies
0 likes

My Premium Account is Playing Ads ...why?

Hi everyone, Maybe someone knows how to help... I have a premium (paid) account. My music is all ad free, good! : ) …..buttttt…... ... the only Podcast I listen to is Joe Rogan... and it seems Spotify is inputting an ad right in the middle of it. It'...

ChromeDome11
Newbie
Hi everyone, Maybe someone knows how to help... I have a premium (paid) account. My music is all ad free, good! : ) …..buttttt…... .....
2021-01-13 9:16:37 PM
2021-01-15 4:01:32 AM
Billy-J
Spotify Star
517 Views
1 replies
2 likes
Other
Premium

517 Views
1 replies
2 likes

Solved!! My username turned into a number but I deleted by facebook account

Several years ago I've created my account via facebook.Later I've deleted my facebook account, then my username turned into a number. I can't change it via "edit profile" (there is no such field in a form) and enabling facebook data processing obviou...

prettynatty
Casual Listener
Several years ago I've created my account via facebook. Later I've deleted my facebook account, then my username turned into a number. I can't change it via "edit profile" (there is no such field in...
2021-01-05 2:13:56 PM
2021-01-15 3:34:02 AM
MattSuda
Spotify Star
1060 Views
8 replies
0 likes
Account

1060 Views
8 replies
0 likes

Superuser Contribution Double Payment Family Single Account

Plan: not sure which (read below why)Free/Premium: Premium (one type of...)Country: Hungary Device I iPhone 8, iOS 10 My Question or Issue Hi all! My wife made two payments by accident from her account. One with my credit card (a payment for a family...

LouisBakoll
Newbie
Plan: not sure which (read below why) Free/Premium: Premium (one type of...) Country: Hungary Device I iPhone 8, iOS 10 My Question or Issue Hi all! My...
2021-01-13 10:46:40 PM
2021-01-14 12:51:58 AM
Novy
Moderator
361 Views
1 replies
0 likes
Account
Premium

361 Views
1 replies
0 likes

Superuser Contribution Instagram integration

Hi, I have recently changed my account from business to personal (paid). When I try to add music to a story it keeps giving me the Facebook library. How can I force it to re-link my Spotify account?

avant_gardener
Casual Listener
Hi, I have recently changed my account from business to personal (paid). When I try to add music to a story it keeps giving me the Facebook library. How can I force it to re-link my Spotify acc...
2021-01-13 12:56:06 PM
2021-01-14 10:56:31 AM
Ivan
Spotify Legend
449 Views
1 replies
0 likes
Other

449 Views
1 replies
0 likes

Superuser Contribution My username does not show in search

PlanPremium familyCountrySpain Device(iPhone SE & Macbook Pro late 2016)Operating System(iOS 10 My Question or IssueUser Name Dest Rec Hi my username does not show up in the profile search, only when i past the ridiculous long letters and numbers, th...

Dest_Rec
Visitor
Plan Premium family Country Spain Device (iPhone SE & Macbook Pro late 2016) Operating System (iOS 10 My Question or Issue User Name Dest Rec Hi my usern...
2021-01-13 5:29:54 PM
2021-01-14 8:13:24 AM
Jeremy
Spotify Legend
472 Views
1 replies
0 likes
Account

472 Views
1 replies
0 likes

How do I change my email

I deleted my old Spotify account and wanted to change my new Spotify’s account email to the old one but it keeps saying that the email is still in use which is not true because the 7 days have passed and the Spotify account is completely deleted. Is ...

ivg0-ma_99bj8
Newbie
I deleted my old Spotify account and wanted to change my new Spotify’s account email to the old one but it keeps saying that the email is still in use which is not true because the 7 days have passed...
2021-01-14 5:20:53 AM
2021-01-14 6:48:18 AM
Maxim
Spotify Star
482 Views
1 replies
0 likes
Account
Free
Other

482 Views
1 replies
0 likes

Solved!! Reversing the Sign Out Everywhere Option

PlanPremiumCountryIndonesiaDevice(LG V20, Sony Xperia C5 Ultra, Windows 10)Operating System(Android Oreo, Android Marshmallow, Windows 10,etc.) My Question or IssueSo last night I got a notification email that there's a new log in from abroad (the US...

marshell93
Casual Listener
Plan Premium Country Indonesia Device (LG V20, Sony Xperia C5 Ultra, Windows 10) Operating System (Android Oreo, Android Marshmallow, Windows 10,etc.) My Question or Issue So la...
2021-01-12 2:55:53 AM
2021-01-14 6:29:55 AM
Keanu_C
Community Legend
909 Views
3 replies
0 likes
Account
Login
Security

909 Views
3 replies
0 likes

Superuser Contribution Issue with Subscribing Family Premium

PlanPremiumCountryMalaysiaDevice-Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I would like to purchase Premium Family plan with debit card but when I click on debit card payment option,the website keep redirecting me...

tandri1994
Newbie
Plan Premium Country Malaysia Device - Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I would like to purchase Premium Family plan wit...
2021-01-12 3:30:01 PM
2021-01-13 8:46:27 AM
Ivan
Spotify Legend
493 Views
1 replies
0 likes
Account
Premium
Subscription

493 Views
1 replies
0 likes

STOP bleepING DELETING MY DOWNLOADS

FIX THIS**bleep**. SERIOUSLY. FIX IT.

MadDongTannen
Casual Listener
FIX THIS**bleep**. SERIOUSLY. FIX IT.
2021-01-11 5:54:36 AM
2021-01-13 6:22:10 AM
Billy-J
Spotify Star
520 Views
1 replies
0 likes
music
Spotify

520 Views
1 replies
0 likes

[Android][Connect] Country settings updated but Spotify doesn't recognise them

Hello - I moved from the UK to Switzerland 11 months ago and only once previously had a problem with my Spotify location remaining set as UK. Last week I was close to the French border in the mountains so Spotify got confused as to where I lived. It ...

Chrissyt1978
Casual Listener
Hello - I moved from the UK to Switzerland 11 months ago and only once previously had a problem with my Spotify location remaining set as UK. Last week I was close to the French border in the mountai...
2020-12-25 2:22:40 PM
2021-01-12 12:03:11 AM
Jose_M
Spotify Star
850 Views
1 replies
0 likes
Android
Connect

850 Views
1 replies
0 likes

Year in Music BEFORE 2016

Is 2016 the first year where we have personalized playlists? I've been a subscriber for much longer and wouldn't mind having playlists from the years before...

dianacduque
Newbie
Is 2016 the first year where we have personalized playlists? I've been a subscriber for much longer and wouldn't mind having playlists from the years before...
2020-05-12 12:27:39 PM
2021-01-12 2:57:58 PM
ludowho
Casual Listener
463 Views
2 replies
0 likes

463 Views
2 replies
0 likes

Superuser Contribution Multiple Users

I'm organizing music therapy for a Hospital. We would like to have one centralized Spotify account (if possible). Each room will have an Amazon Echo provided and access to Spotify through that. Whats the best way to organise that? What account plan s...

mcspongeicus
Visitor
I'm organizing music therapy for a Hospital. We would like to have one centralized Spotify account (if possible). Each room will have an Amazon Echo provided and access to Spotify through ...
2021-01-11 5:12:08 PM
2021-01-12 8:19:00 AM
Jeremy
Spotify Legend
646 Views
1 replies
0 likes
Account
Subscription

646 Views
1 replies
0 likes

Superuser Contribution I lost my acc, i think? Pls help

Today, my cousins and I were logged out of our shared premium account on all devices randomly. When we tried logging back in with the correct login details, it said they were incorrect. Moreover, when we tried a password reset, it said that there was...

-4
Casual Listener
Today, my cousins and I were logged out of our shared premium account on all devices randomly. When we tried logging back in with the correct login details, it said they were incorrect. Moreover, whe...
2021-01-11 6:48:34 AM
2021-01-12 8:16:20 AM
Jeremy
Spotify Legend
1128 Views
6 replies
0 likes
Account
Login
Premium

1128 Views
6 replies
0 likes

Listening activity isn't updating for people I follow

PlanPremiumCountryUKDeviceHP Omen15Operating SystemWindows 10 My Question or IssueFor some reason, one of the people I follow is not having their listening activity updated in the friend feed, despite them listening to Spotify. I can see they are lis...

Intrex
Casual Listener
Plan Premium Country UK Device HP Omen15 Operating System Windows 10 My Question or Issue For some reason, one of the people I follow is not having their listening activity updated i...
2020-09-15 11:45:36 AM
2021-01-12 6:49:20 AM
Theothistle
Roadie
992 Views
2 replies
1 likes
Account

992 Views
2 replies
1 likes

Solved!! [Suggestion] Easier Crossfade Access

It is sometimes nice to use crossfade for playlists of random songs to make the playlist flow better, however when listening to an album I'd prefer not to and just listen to it how it is originally produced. Although turning crossfade on/off is more ...

Joshsara
Casual Listener
It is sometimes nice to use crossfade for playlists of random songs to make the playlist flow better, however when listening to an album I'd prefer not to and just listen to it how it is originally p...
2021-01-02 8:46:22 PM
2021-01-11 5:07:53 PM
Billy-J
Spotify Star
798 Views
1 replies
0 likes

798 Views
1 replies
0 likes

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