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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4072 Views
  • 0 replies
  • 9 likes
  • Security
  • 4072 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462286 Views
  • 974 replies
  • 110 likes
  • Account
  • 462286 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204565 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204565 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112551 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112551 Views
  • 72 replies
  • 12 likes

Solved!!Superuser Contribution Premium Family: not able to accept invite

PlanPremiumCountryNetherlandsDevice(iPhone Operating System(iOS 13 My Question or IssueI just upgraded my account to a family member account.I sent an invite to the other 4 family members. 3 joined the family account succesfully. However 1 keeps gett...

  • Casual Listener
  • Plan Premium Country Netherlands Device (iPhone 😎 Operating System (iOS 13   My Question or Issue I just upgraded my account to a family member account. I sent an invite to the other...
  • Novy
  • Moderator
  • 555 Views
  • 3 replies
  • 0 likes
  • Premium
  • 555 Views
  • 3 replies
  • 0 likes

Troubleshooting

Why can't I sign into my spotify account on my phone? I just downloaded the app, and I've tried putting in my correct info, but it doesn't let me. Any suggestions?

  • Visitor
  • Why can't I sign into my spotify account on my phone? I just downloaded the app, and I've tried putting in my correct info, but it doesn't let me. Any suggestions?
  • Billy-J
  • Spotify Star
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change of country not possible

Hi there, I`ve let my spotify premium run out today in order to join the family premium of my new partner. I always get an error doing so that we aren`t in the same country! My current account is in Germany whilst the family premium is in Switzerland...

  • Visitor
  • Hi there,   I`ve let my spotify premium run out today in order to join the family premium of my new partner. I always get an error doing so that we aren`t in the same country!    M...
  • Jeremy
  • Spotify Legend
  • 344 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 344 Views
  • 1 replies
  • 0 likes

Solved!! Registering an account on community.spotify.com endlessly redirects until mail is verified

DeviceMacbook Pro late 2016Operating SystemOSX whatever, Chrome 87.0.4280.88 My Question or IssueI just registered an account to file a separate bug. The community verification email was a bit slow so I assumed it wasn't necessary and tried to post a...

  • Visitor
  • Device Macbook Pro late 2016 Operating System OSX whatever, Chrome 87.0.4280.88   My Question or Issue I just registered an account to file a separate bug. The community verification ...
  • Billy-J
  • Spotify Star
  • 407 Views
  • 1 replies
  • 0 likes
  • Account
  • 407 Views
  • 1 replies
  • 0 likes

someone stole my music and put it on spotify under his name

I noticed that someone has been using my music and renaming it to sell."A New Challenger Appears" by "Digital Smash" has stolen a number of tracks I've made and renamed them under his or her name to sell on multiple platforms, one of them being Prime...

  • Newbie
  • I noticed that someone has been using my music and renaming it to sell. "A New Challenger Appears" by "Digital Smash" has stolen a number of tracks I've made and renamed them under his or her name t...
  • astronmusic
  • Visitor
  • 3562 Views
  • 3 replies
  • 0 likes
  • Account
  • 3562 Views
  • 3 replies
  • 0 likes

My Premium Account is Playing Ads ...why?

Hi everyone, Maybe someone knows how to help... I have a premium (paid) account. My music is all ad free, good! : ) …..buttttt…... ... the only Podcast I listen to is Joe Rogan... and it seems Spotify is inputting an ad right in the middle of it. It'...

  • Newbie
  • Hi everyone,   Maybe someone knows how to help...   I have a premium (paid) account.   My music is all ad free, good!  : )    …..buttttt…...   .....
  • Billy-J
  • Spotify Star
  • 517 Views
  • 1 replies
  • 2 likes
  • Other
    Premium
  • 517 Views
  • 1 replies
  • 2 likes

Solved!! My username turned into a number but I deleted by facebook account

Several years ago I've created my account via facebook.Later I've deleted my facebook account, then my username turned into a number. I can't change it via "edit profile" (there is no such field in a form) and enabling facebook data processing obviou...

  • Casual Listener
  • Several years ago I've created my account via facebook. Later I've deleted my facebook account, then my username turned into a number. I can't change it via "edit profile" (there is no such field in...
  • MattSuda
  • Spotify Star
  • 1060 Views
  • 8 replies
  • 0 likes
  • Account
  • 1060 Views
  • 8 replies
  • 0 likes

Superuser Contribution Double Payment Family Single Account

Plan: not sure which (read below why)Free/Premium: Premium (one type of...)Country: Hungary Device I iPhone 8, iOS 10 My Question or Issue Hi all! My wife made two payments by accident from her account. One with my credit card (a payment for a family...

  • Newbie
  • Plan: not sure which (read below why) Free/Premium: Premium (one type of...) Country: Hungary   Device I iPhone 8, iOS 10   My Question or Issue   Hi all!   My...
  • Novy
  • Moderator
  • 361 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution Instagram integration

Hi, I have recently changed my account from business to personal (paid). When I try to add music to a story it keeps giving me the Facebook library. How can I force it to re-link my Spotify account?

  • Casual Listener
  • Hi, I have recently changed my account from business to personal (paid).  When I try to add music to a story it keeps giving me the Facebook library. How can I force it to re-link my Spotify acc...
  • Ivan
  • Spotify Legend
  • 449 Views
  • 1 replies
  • 0 likes
  • Other
  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution My username does not show in search

PlanPremium familyCountrySpain Device(iPhone SE & Macbook Pro late 2016)Operating System(iOS 10 My Question or IssueUser Name Dest Rec Hi my username does not show up in the profile search, only when i past the ridiculous long letters and numbers, th...

  • Visitor
  •   Plan Premium family Country Spain   Device (iPhone SE & Macbook Pro late 2016) Operating System (iOS 10   My Question or Issue User Name Dest Rec   Hi my usern...
  • Jeremy
  • Spotify Legend
  • 472 Views
  • 1 replies
  • 0 likes
  • Account
  • 472 Views
  • 1 replies
  • 0 likes

How do I change my email

I deleted my old Spotify account and wanted to change my new Spotify’s account email to the old one but it keeps saying that the email is still in use which is not true because the 7 days have passed and the Spotify account is completely deleted. Is ...

  • Newbie
  • I deleted my old Spotify account and wanted to change my new Spotify’s account email to the old one but it keeps saying that the email is still in use which is not true because the 7 days have passed...
  • Maxim
  • Spotify Star
  • 482 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 482 Views
  • 1 replies
  • 0 likes

Solved!! Reversing the Sign Out Everywhere Option

PlanPremiumCountryIndonesiaDevice(LG V20, Sony Xperia C5 Ultra, Windows 10)Operating System(Android Oreo, Android Marshmallow, Windows 10,etc.) My Question or IssueSo last night I got a notification email that there's a new log in from abroad (the US...

  • Casual Listener
  • Plan Premium Country Indonesia Device (LG V20, Sony Xperia C5 Ultra, Windows 10) Operating System (Android Oreo, Android Marshmallow, Windows 10,etc.)   My Question or Issue So la...
  • Keanu_C
  • Community Legend
  • 909 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 909 Views
  • 3 replies
  • 0 likes

Superuser Contribution Issue with Subscribing Family Premium

PlanPremiumCountryMalaysiaDevice-Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I would like to purchase Premium Family plan with debit card but when I click on debit card payment option,the website keep redirecting me...

  • Newbie
  • Plan Premium Country Malaysia Device - Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, I would like to purchase Premium Family plan wit...
  • Ivan
  • Spotify Legend
  • 493 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 493 Views
  • 1 replies
  • 0 likes

STOP **bleep**ING DELETING MY DOWNLOADS

FIX THIS**bleep**. SERIOUSLY. FIX IT.  

  • Casual Listener
  • FIX THIS**bleep**. SERIOUSLY.  FIX IT.   
  • Billy-J
  • Spotify Star
  • 520 Views
  • 1 replies
  • 0 likes
  • music
    Spotify
  • 520 Views
  • 1 replies
  • 0 likes

[Android][Connect] Country settings updated but Spotify doesn't recognise them

Hello - I moved from the UK to Switzerland 11 months ago and only once previously had a problem with my Spotify location remaining set as UK. Last week I was close to the French border in the mountains so Spotify got confused as to where I lived. It ...

  • Casual Listener
  • Hello - I moved from the UK to Switzerland 11 months ago and only once previously had a problem with my Spotify location remaining set as UK. Last week I was close to the French border in the mountai...
  • Jose_M
  • Spotify Star
  • 850 Views
  • 1 replies
  • 0 likes
  • Android
    Connect
  • 850 Views
  • 1 replies
  • 0 likes

Year in Music BEFORE 2016

Is 2016 the first year where we have personalized playlists? I've been a subscriber for much longer and wouldn't mind having playlists from the years before...

  • Newbie
  • Is 2016 the first year where we have personalized playlists? I've been a subscriber for much longer and wouldn't mind having playlists from the years before... 
  • ludowho
  • Casual Listener
  • 463 Views
  • 2 replies
  • 0 likes
  • 463 Views
  • 2 replies
  • 0 likes

Superuser Contribution Multiple Users

I'm organizing music therapy for a Hospital. We would like to have one centralized Spotify account (if possible). Each room will have an Amazon Echo provided and access to Spotify through that. Whats the best way to organise that? What account plan s...

  • Visitor
  • I'm organizing music therapy for a Hospital.   We would like to have one centralized Spotify account (if possible). Each room will have an Amazon Echo provided and access to Spotify through ...
  • Jeremy
  • Spotify Legend
  • 646 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 646 Views
  • 1 replies
  • 0 likes

Superuser Contribution I lost my acc, i think? Pls help

Today, my cousins and I were logged out of our shared premium account on all devices randomly. When we tried logging back in with the correct login details, it said they were incorrect. Moreover, when we tried a password reset, it said that there was...

  • Casual Listener
  • Today, my cousins and I were logged out of our shared premium account on all devices randomly. When we tried logging back in with the correct login details, it said they were incorrect. Moreover, whe...
  • Jeremy
  • Spotify Legend
  • 1128 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1128 Views
  • 6 replies
  • 0 likes

Listening activity isn't updating for people I follow

PlanPremiumCountryUKDeviceHP Omen15Operating SystemWindows 10 My Question or IssueFor some reason, one of the people I follow is not having their listening activity updated in the friend feed, despite them listening to Spotify. I can see they are lis...

  • Casual Listener
  • Plan Premium Country UK Device HP Omen15 Operating System Windows 10   My Question or Issue For some reason, one of the people I follow is not having their listening activity updated i...
  • Theothistle
  • Roadie
  • 992 Views
  • 2 replies
  • 1 likes
  • Account
  • 992 Views
  • 2 replies
  • 1 likes

Solved!! [Suggestion] Easier Crossfade Access

It is sometimes nice to use crossfade for playlists of random songs to make the playlist flow better, however when listening to an album I'd prefer not to and just listen to it how it is originally produced. Although turning crossfade on/off is more ...

  • Casual Listener
  • It is sometimes nice to use crossfade for playlists of random songs to make the playlist flow better, however when listening to an album I'd prefer not to and just listen to it how it is originally p...
  • Billy-J
  • Spotify Star
  • 798 Views
  • 1 replies
  • 0 likes
  • 798 Views
  • 1 replies
  • 0 likes