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Lost email and password

Lost email and password

I made an account and it was premium. I lost the username and email and password and I'm still paying for it every month and not being able to use it. Can someone please help me I still have the order number if that helps
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1 Reply

Hey @leah_beth89, thanks for coming to the Spotify Community!

 

All you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

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