Lost my premium account with all playlist

Jaydubbs123 · 2018-09-19

Help me Spotify!

I had a premium account and suddenly when I wanted to log in again with my facebook account, I got a new free one..

Now I can't access to my premium account but it still exists..

What can I do?

I lost all my playlist podcast and downloaded music since 2008!

Jose_M · 2018-09-19

Sorry to hear you're having trouble with this. No worries though, I'm here to help 🙂

Can you let me know if your account was created through Facebook? You should be able to log in using your username/email and password.

Let me know how you get on!

Jose_MSpotify Star

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