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Hey there @allenchu and @ba41,
Thanks for keeping us in the loop and providing those details and screenshots.
Just a heads-up, we're still in the process of rolling out this feature globally and there might still be some markets where Sign in with Apple isn't available yet. If this isn't working for you at the moment, we'd suggest to wait until the end of this month and try again.
With that said, in order to link an existing Spotify account to your Apple ID you need to make sure you're signed in to iCloud with your Apple ID on your device first. You can then head here to create a new account by choosing Continue with Apple, making sure to share your email. Spotify should automatically recognize the exiting account with the same email address and ask if you’d like to link it with Sign in with Apple.
Hope this helps. Let us know how you get on.
Hello I have the same problem as well...
I followed every step that was said by a Spotify manager, but I can't can't create a new account via Apple ID on the Spotify website. I tried different ways of trying to create an account via Apple ID on the Spotify web page by logging out completely on the device and try to create a new account, but I do not see a link to create an account with Apple ID and both Apple ID & Spotify use the same Email Address. I forgot to mention I also clicked on the here on the last manager message.
Hey folks,
Sorry to hear the link doesn't work for you. We’re slowly rolling out the new log in with Apple on all platforms and it might not be available in any market.
Right now the option to sign up with Apple should be available globally on iOS. So, if you follow the steps in this Spotify Answer, you should be able to link your accounts when you create a new account with your Apple ID.
Hope we were able to shed some light. Give us a shout, if you have any other questions.
unfortunately none of this works for me. yes, 2fa is activated and other services work without problems.
it means that i should click on "continue with apple" and a dialog comes up where it says that there is already an account with the mail address... for me this does not come but only: "you don't have a spotify account. if you have an account log in with the mail and password". but i want to connect my app to spotify to log in with sign in with apple! 😞
Hi @TheSoulrester,
Just to clarify, have you tried clicking on BEI SPOTIFY REGISTRIEREN and continue with Apple from there?
Once you input your email address in the registration form, you should get the option to link your existing account, provided that the email address on your Spotify account and your Apple ID are identical. If you need to change your email address, head here.
Hope this works. Let us know how you get on.
So I originally was getting the same error message everyone else was. Then accidentally created a new account so I had to delete it.
So I tried to follow the steps about "signing up for a new account" and exposing my apple id email, which is the same as my spotify email.
This led to a different issue. Every time I try to sign in with my Apple ID (following all steps in here), I get met with an error message saying
"The email and password combination is incorrect."
So frustrating.
Spotify, some feedback: take it or leave it. Your implementation of Sign In with Apple in order to link accounts is clunky, frustrating and doesn’t work. Where all other experiences I’ve had with other apps /services have been smooth. I mean cmon, why would I need to go “create a new account” when I already gave one? This is in no way user friendly or straight forward. Sort it out. Sticking with Apple Music for now, But you probably don’t care
I’ve tried all the steps here
each time it creates a new account
Using same email addresses. Not choosing to hide my email
even had to change my old Spotify email to match my Apple ID. Now since this isn’t working I want to go back to my original email address and Spotify says “ email taken “. So frustrating, ready to move beyond Spotify I think