My account is hacked! Help!!

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My account is hacked! Help!!

Casual Listener

Plan Premium

Country Argentina

 

Hello to this community! I hope someone can help me! 
My Spotify account is under *snip* email address.

I own a Premium account with 4 users and one of them has been hacked. Mariabelen060401. The Password is incorrect web cant change the password, cant log in and i cant see the acoount in my familiar member list and we think that has been hacked because we can see music being added to the lists.

We want to recover that one because of so many years searching and creating everyone of those lists.

I will be waiting for your response! 

My daghter is crying because she loss all
Many thanks in advance! 

 

1 Reply

Re: My account is hacked! Help!!

Rock Star 16
Rock Star 16

Hi there!

Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Thanks!

LoxerRock Star 16
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