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My Question or Issue
I changed my password few weeks ago since I found that there are some strang songs(which I have naver listened yo) in my playlist. But I had no clue whether my accont was hacked or not. Then, I just found that my account name and previous password can be found to the public？！Please check the attached screenshot.
It is very ridiculus, and I am really upset.
<Screenshot removed by Community Moderator>
Solved! Go to Solution.
I'm so sorry but I agree with them. Spotify is not responsible that your account might have been hacked. Nothing to worry, I can provide you some alternative way to secure your account.
As you have mentioned that you already changed your password.. well, that is a good start. Now, you have to get rid of those hackers. Login into your profile using a browser. On the "overview" tab, you'll see an option that says "sign out everywhere".
You'll be logged-off from all of your devices including from those who hacked your account.
After that, log back in and go to "offline devices" and remove every unknown device from there.
Next is to remove unnecessary access by clicking "apps" tab. That tab will show the apps you have granted to have an access with your spotify. Remove everything to keep your account safe.
Lastly, change you password once again and click "sign out everywhere".
Hope this will help you get rid of them. Also, you might consider getting an antivirus app and scan your device for any malicious files.
Let me know how this goes.