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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1550 Views
  • 0 replies
  • 7 likes
  • Security
  • 1550 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445565 Views
  • 970 replies
  • 108 likes
  • Account
  • 445565 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198906 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198906 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108200 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108200 Views
  • 70 replies
  • 11 likes

Unable to access my own (which I just used yesterday) Premium member, please help

My Spotify account, which I've had premium membership to for a little over 6 months, suddenly logged me out when I tried accessing it today. Stupidly I never updated my information to a new email, and the account is still, as far as I'm aware, tied t...

  • Newbie
  • My Spotify account, which I've had premium membership to for a little over 6 months, suddenly logged me out when I tried accessing it today.  Stupidly I never updated my information to a new ema...
  • osornios
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 281 Views
  • 1 replies
  • 0 likes

Account duplication

PlanPremiumCountry DeviceSamsung Note 8Operating SystemAndroid My Question or IssueLately when I am using spotify, I will be promoted to listen on a different device or listen on this phone. When I choose this phone, music switches to a song and play...

  • Newbie
  • Plan Premium Country   Device Samsung Note 8 Operating System Android   My Question or Issue Lately when I am using spotify, I will be promoted to listen on a different device o...
  • osornios
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • Account
  • 241 Views
  • 1 replies
  • 0 likes

NOVEDADES PARA TI NO SE ACTUALIZA

PlanPremiumCountrySPAINDeviceHP,HUAWEIOperating SystemW10,ANDROID My Question or IssueNOVEDADES PARA TI, LLEVA DOS SEMANAS SIN ACTUALIZARSE. NO SE PUEDE ACTUALIZAR MANUALMENTE??

  • Casual Listener
  • Plan Premium Country SPAIN Device HP,HUAWEI Operating System W10,ANDROID   My Question or Issue NOVEDADES PARA TI, LLEVA DOS SEMANAS SIN ACTUALIZARSE. NO SE PUEDE ACTUALIZAR MANUALMENT...
  • osornios
  • Spotify Star
  • 610 Views
  • 1 replies
  • 0 likes
  • Other
  • 610 Views
  • 1 replies
  • 0 likes

My name is just numbers all of the sudden.

Also I dont have my facebook avatar anymore, any ideas?  

  • Casual Listener
  • Also I dont have my facebook avatar anymore, any ideas?   
  • Billy-J
  • Spotify Star
  • 1543 Views
  • 7 replies
  • 0 likes
  • Account
  • 1543 Views
  • 7 replies
  • 0 likes

Keeps logging me out

I've been having trouble logging into my account. When I try to log in while being online it logs me in but only for a matter of seconds and then asks me to log in again. If I log in while offline I am still able to listen to my downloaded music. I h...

  • Casual Listener
  • I've been having trouble logging into my account. When I try to log in while being online it logs me in but only for a matter of seconds and then asks me to log in again. If I log in while offline I ...
  • OneByBoo
  • Roadie
  • 373 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 373 Views
  • 3 replies
  • 0 likes

Account not allowing any access

My wife and I use an account paid for by someone else who recently had stopped paying, we wanted to update the payment info, but we are not allowed any access to the account even though we can successfully connect to the facebook aaccount associated ...

  • Newbie
  • My wife and I use an account paid for by someone else who recently had stopped paying, we wanted to update the payment info, but we are not allowed any access to the account even though we can succes...
  • OneByBoo
  • Roadie
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Why I can't change my country settings?

Plan : FreeCountry : Morocco Device : (iPhone X and OnePlus 6)Operating System : (iOS 10 and Android) My Question or IssueWhy I can't change my country settings? before I was in the UK, now I'm coming back to Morocco. But impossible to change the cou...

  • Newbie
  • Plan : Free Country : Morocco   Device : (iPhone X and OnePlus 6) Operating System :  (iOS 10 and Android)   My Question or Issue Why I can't change my country se...
  • OneByBoo
  • Roadie
  • 280 Views
  • 1 replies
  • 0 likes
  • Account
  • 280 Views
  • 1 replies
  • 0 likes

Musica que para mi cuenta spotify premium no existen

Estoy asociado a una cuenta familiar, y hay unos albumenes que estan en la web de spotify pero cuando inicio sesion en mi cuenta no las abre y en mis dispositivos nos existen, alguna ayuda con este tema ? se agradece!

  • Newbie
  • Estoy asociado a una cuenta familiar, y hay unos albumenes que estan en la web de spotify pero cuando inicio sesion en mi cuenta no las abre y en mis dispositivos nos existen, alguna ayuda con este t...
  • OneByBoo
  • Roadie
  • 430 Views
  • 2 replies
  • 0 likes
  • 430 Views
  • 2 replies
  • 0 likes

Change account

Hello, my sister asked me to take care of your spotify account. Until now she used a trial subscription for 90 days. My sister signed up with her email and real data. As a Telekom employee I can now get a premium subscription cheaper. I've tried to l...

  • Newbie
  • Hello, my sister asked me to take care of your spotify account. Until now she used a trial subscription for 90 days. My sister signed up with her email and real data. As a Telekom employee I can now ...
  • Billy-J
  • Spotify Star
  • 650 Views
  • 1 replies
  • 0 likes
  • 650 Views
  • 1 replies
  • 0 likes

Solved!! Save button not working

PlanPremiumCountryAustraliaDevice(iPhone 8 Plus, Desktop) My Question or IssueThe save album button doesn't work on either my desktop or iphone app. if i save the tracks individually then they show up in "My Songs" but if i click Save album nothing h...

  • Casual Listener
  • Plan Premium Country Australia Device (iPhone 8 Plus, Desktop)   My Question or Issue The save album button doesn't work on either my desktop or iphone app. if i save the tracks individu...
  • Billy-J
  • Spotify Star
  • 7026 Views
  • 5 replies
  • 0 likes
  • Account
  • 7026 Views
  • 5 replies
  • 0 likes

My account was broke into

Somebody broke into my spotify account and deleted all my playlists and unfollowed my following playlistsPlanPremiumCountryUKDeviceiPhone 8

  • Newbie
  • Somebody broke into my spotify account and deleted all my playlists and unfollowed my following playlists Plan Premium Country UK Device iPhone 8        
  • Bittencourt
  • Spotify Star
  • 3064 Views
  • 1 replies
  • 0 likes
  • Security
  • 3064 Views
  • 1 replies
  • 0 likes

So i link my account to the wrong Facebook accoun

PlanFreeCountryVietNamDeviceSamsung galaxy A30Operating SystemAndroid 9 My Question or IssueSo i link the wrong facebook account on my spoify account, what should i do to unlink that facebook acount and link it to the right one that i want to link?

  • Newbie
  • Plan Free Country VietNam Device Samsung galaxy A30 Operating System Android 9   My Question or Issue So i link the wrong facebook account on my spoify account, what should i do to unl...
  • osornios
  • Spotify Star
  • 2409 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 2409 Views
  • 1 replies
  • 0 likes

Solved!! Can't login to my account and not receiving password reset email

I was trying to login to my other Spotify account to connect it to discord so it shows what I'm listening to if I'm using Spotify on one device or the other and I can't seem to log into the Spotify account trying all the passwords I may have used, I ...

  • Casual Listener
  • I was trying to login to my other Spotify account to connect it to discord so it shows what I'm listening to if I'm using Spotify on one device or the other and I can't seem to log into the Spotify a...
  • OneByBoo
  • Roadie
  • 1311 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 1311 Views
  • 3 replies
  • 0 likes

Unable to edit profile

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have upgraded to spotify family so my wife and I can both use it on holiday. So it thinks I...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Billy-J
  • Spotify Star
  • 1022 Views
  • 1 replies
  • 0 likes
  • Account
  • 1022 Views
  • 1 replies
  • 0 likes

Solved!! Account hacked?

PlanPremium for familyCountryPhilippines My Question or IssueI'm seeing "recently played" playlists I don't recognize on my home, russian and chinese/japanese songs (not sure), I already changed the password weeks ago, and the activity is still going...

  • Newbie
  • Plan Premium for family Country Philippines   My Question or Issue I'm seeing "recently played" playlists I don't recognize on my home, russian and chinese/japanese songs (not sure), I alr...
  • Billy-J
  • Spotify Star
  • 2977 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 2977 Views
  • 1 replies
  • 0 likes

can't found account

PlanPremiumCountrythe netherlands DeviceSamsung s7Operating System Android My Question iscan no longer find the login details of the account and the email address no longer exists how can I request the details of the account

  • Casual Listener
  • Plan Premium Country the netherlands   Device Samsung s7 Operating System  Android   My Question is can no longer find the login details of the account and the email addre...
  • OneByBoo
  • Roadie
  • 1863 Views
  • 5 replies
  • 0 likes
  • Premium
  • 1863 Views
  • 5 replies
  • 0 likes

I can't login to Spotify unless its through Facebook

PlanPremiumMy Question or IssueWhen I signed up for an account and everytime I have logged in I have done so through Facebook. However, I need to sign in to Spotify normally. Is there a way I can create a normal account that links to the one I create...

  • Newbie
  • Plan Premium My Question or Issue When I signed up for an account and everytime I have logged in I have done so through Facebook. However, I need to sign in to Spotify normally. Is there a way I c...
  • OneByBoo
  • Roadie
  • 330 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 330 Views
  • 1 replies
  • 0 likes

Account has been totally changed. all playlists gone. different profile picture. Have I been hacked?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 315 Views
  • 1 replies
  • 0 likes
  • Account
  • 315 Views
  • 1 replies
  • 0 likes

Cant log in and did not receive reset password e-mail

PlanPremiumCountryCzech Republic My Question or IssueI forgot my password (I use the remember me function in all my devices and so a did not need to log in for months). I used the reset password option but no e-mail was delivered, tried multiple time...

  • Visitor
  • Plan Premium Country Czech Republic   My Question or Issue I forgot my password (I use the remember me function in all my devices and so a did not need to log in for months). I used the re...
  • Billy-J
  • Spotify Star
  • 1333 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1333 Views
  • 7 replies
  • 0 likes

Account got hacked; recommendations got messed up

PlanPremiumCountryHungaryDeviceXiaomi Mi Mix 2Operating SystemAndroid Oreo My Question or IssueSo, my account got broken into multiple times. I logged out from all devices, changed my Spotify and e-mail password and desynced the strangers' devices. N...

  • Newbie
  •   Plan Premium Country Hungary Device Xiaomi Mi Mix 2 Operating System Android Oreo   My Question or Issue So, my account got broken into multiple times. I logged out from a...
  • OneByBoo
  • Roadie
  • 1272 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
    Security
  • 1272 Views
  • 3 replies
  • 0 likes