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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407275 Views
  • 959 replies
  • 107 likes
  • Account
  • 407275 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176818 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176818 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100161 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100161 Views
  • 68 replies
  • 10 likes

Different name shown

Plan: FreeCountry: ItalyDevice: PC & Huawei P9LiteOperating System: Windows 10 & Android 7 Hi.When I registered, one of the fields to fill was:"What should we call you on Spotify", and I entered a name.Why when I access the program or the application...

  • Visitor
  • Plan: Free Country: Italy Device: PC & Huawei P9Lite Operating System: Windows 10 & Android 7   Hi. When I registered, one of the fields to fill was: "What should we call you on S...
  • ListenToGlobal
  • Composer
  • 468 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 468 Views
  • 1 replies
  • 0 likes

Can't log in to facebook & i don't have an email or i can't edit my profile?

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueI logged in with facebook before on my laptop but when i got my new PC, I tried to log in by clicking facebook but nothing happened. I tried to ask for help by using sp...

  • Newbie
  • Plan Premium Country Australia Device PC Operating System Windows 10   My Question or Issue I logged in with facebook before on my laptop but when i got my new PC, I tried to log in by...
  • ListenToGlobal
  • Composer
  • 348 Views
  • 1 replies
  • 0 likes
  • Account
  • 348 Views
  • 1 replies
  • 0 likes

Can't play any songs

Free/Premium:FreeCountry:Taiwan DevicePCOperating SystemWindows 7 My Question or IssueI can't play any songs , it play for 5 seconds then just stopped, and show the message " Can't play the current song "I have already reinstalled Spotify, but the pr...

  • Newbie
  • Free/Premium:Free Country:Taiwan   Device PC Operating System Windows 7   My Question or Issue I can't play any songs , it play for 5 seconds then just stopped, and show the m...
  • ListenToGlobal
  • Composer
  • 345 Views
  • 1 replies
  • 0 likes
  • Account
  • 345 Views
  • 1 replies
  • 0 likes

Delete or merge old account with new one - cant access email

Hello,I need help. I have an old account on hzl_34 (at) windowslive.com, but I cant access this email anymore and I dont remember my password for this spotify account either. I used facebook to log in. I have this new account, but since my facebook i...

  • Casual Listener
  • Hello, I need help. I have an old account on hzl_34 (at) windowslive.com, but I cant access this email anymore and I dont remember my password for this spotify account either. I used facebook to log...
  • ListenToGlobal
  • Composer
  • 752 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 752 Views
  • 3 replies
  • 0 likes

Facebook Re-Connect

Hello guys, when i sign up to spotify, i signed up with my Facebook account. Few months ago i bored with my name i search for how to change my name on spotify and they said "u can't. u signed up with facebook account." so i disconnected from my faceb...

  • Casual Listener
  • Hello guys, when i sign up to spotify, i signed up with my Facebook account. Few months ago i bored with my name i search for how to change my name on spotify and they said "u can't. u signed up with...
  • ListenToGlobal
  • Composer
  • 402 Views
  • 1 replies
  • 0 likes
  • Account
  • 402 Views
  • 1 replies
  • 0 likes

Forgot Password and Email

My Question: Hello, i recently have a probleme i forgot my Email and Password (i think) and i don't know how to look it up. And for luck I'm still loged in my phone so i can hear atlease somwhere a litle music so yeah can somone help me? LG JT (Alt) ...

  • Casual Listener
  • My Question:   Hello,   i recently have a probleme i forgot my Email and Password (i think) and i don't know how to look it up. And for luck I'm still loged in my phone so i can hear at...
  • JT_Alt
  • Casual Listener
  • 802 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 802 Views
  • 4 replies
  • 0 likes

Can’t find settings on iPhone XS Max

I went to my library and there is no gear anywhere for me to tap. I’m trying to sign out

  • Newbie
  • I went to my library and there is no gear anywhere for me to tap. I’m trying to sign out
  • Loxer
  • Community Legend
  • 386 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 386 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Desktop shows numbers instead of facebook username&profile picture

Hi, I use Spotify Free on win10 desktop ONLY. I don't use it on mobile.I login with Facebook.From some time now, my (facebook) username and (facebook) profile picture disappeared and now I can see only numbers and no profile picture.So, I tried the t...

  • Regular
  • Hi, I use Spotify Free on win10 desktop ONLY. I don't use it on mobile. I login with Facebook. From some time now, my (facebook) username and (facebook) profile picture disappeared and now I can se...
  • kejt_
  • Community Legend
  • 680 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 680 Views
  • 3 replies
  • 0 likes

Cobrança de R$10 reais após troca de cartão

Mudei a forma de pagamento (cartão de debito para crédito) e me foi cobrado uma taxa no valor de R$10,00 reais. Realizei o pagamento sem ter muita noção do motivo pela cobrança. Estava dando uma lida em alguns tópicos na comunidade e vi várias pessoa...

2E40D737-66D4-46C1-A7EE-29BA3EDB1D91.jpeg
  • Newbie
  • Mudei a forma de pagamento (cartão de debito para crédito) e me foi cobrado uma taxa no valor de R$10,00 reais. Realizei o pagamento sem ter muita noção do motivo pela cobrança. Estava dando uma lida...
  • Bittencourt
  • Spotify Star
  • 686 Views
  • 2 replies
  • 0 likes
  • Account
  • 686 Views
  • 2 replies
  • 0 likes

My premium account has been taken over

PlanPremiumCountryUKDeviceSamsung GalaxyOperating SystemUnknown My Question or IssueI have a premium spotify account that was hacked, the individual logged me out of all my devices then changed the asscoiated email with the account so I cant log back...

  • Casual Listener
  • Plan Premium Country UK Device Samsung Galaxy Operating System Unknown    My Question or Issue I have a premium spotify account that was hacked, the individual logged me out of al...
  • Markbizz
  • Gig Goer
  • 1338 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 1338 Views
  • 4 replies
  • 0 likes

Someone else is using my account

Hi, Have a strange situation, Someone else currently is playing songs on my account, if running through Alexa my music will pause and be replaced by whatever he/she is listening to and randomly on my phone it will start showing what they are playing ...

  • Casual Listener
  • Hi,   Have a strange situation,    Someone else currently is playing songs on my account, if running through Alexa my music will pause and be replaced by whatever he/she is listeni...
  • Markbizz
  • Gig Goer
  • 467 Views
  • 3 replies
  • 0 likes
  • Account
  • 467 Views
  • 3 replies
  • 0 likes

Security concerns with spotify connect

I have read https://community.spotify.com/t5/Accounts/Security-hole-Remote-control-devices-on-other-networks-through/td-p/4577666 but unfortunately cannot reply there. I had a guest connected to my receiver via spotify connect. He is still able to co...

  • Newbie
  • I have read https://community.spotify.com/t5/Accounts/Security-hole-Remote-control-devices-on-other-networks-through/td-p/4577666 but unfortunately cannot reply there.   I had a guest con...
  • Ethan_Moore004
  • Composer
  • 272 Views
  • 1 replies
  • 0 likes
  • Security
  • 272 Views
  • 1 replies
  • 0 likes

My account has been replaced

Hello, I had a free Facebook account with all my playslits, my musics on My Phone in France. Today I could not connect with my Facebook account so I created a new account and I logged in with Facebook on this one. I then saw that I no longer had my a...

  • Visitor
  • Hello, I had a free Facebook account with all my playslits, my musics on My Phone in France. Today I could not connect with my Facebook account so I created a new account and I logged in with Faceboo...
  • user-removed
  • Not applicable
  • 275 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
  • 275 Views
  • 2 replies
  • 0 likes

Web Player won't work

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueSo basically web player doesn't work at all. I try to log in with facebook and it just takes me to a page that states ''An error occurred Something went wrong. Try reloading the page....

  • Newbie
  • Plan Premium Country UK Operating System Windows 10   My Question or Issue So basically web player doesn't work at all. I try to log in with facebook and it just takes me to a page that ...
  • Billy-J
  • Spotify Star
  • 452 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 452 Views
  • 1 replies
  • 0 likes

Solved!! Invasão de conta

Bom, tem dois dias que alguém tem acessado minha conta, eh um usuário gringo, eu já troquei de senha e continua acessando, ele excluiu TODAS minhas playlist e o Spotify tem uma inacessível plataforma de ajuda para casos como este. e agora?

  • Newbie
  • Bom, tem dois dias que alguém tem acessado minha conta, eh um usuário gringo, eu já troquei de senha e continua acessando, ele excluiu TODAS minhas playlist e o Spotify tem uma inacessível plataforma...
  • Luan
  • Spotify Star
  • 566 Views
  • 1 replies
  • 0 likes
  • Security
  • 566 Views
  • 1 replies
  • 0 likes

Solved!! Problem with a Sonos sound system

Hi people, i got a quit annoying problem.I connected my account one day on a Sonos speaker where i was working for, and now they keep stopping my music when i'm listenning some, and changing my discoveries. I tried to reset all the devices i was logg...

  • Casual Listener
  • Hi people, i got a quit annoying problem. I connected my account one day on a Sonos speaker where i was working for, and now they keep stopping my music when i'm listenning some, and changing my dis...
  • Jeanbaleyun
  • Casual Listener
  • 3552 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 3552 Views
  • 2 replies
  • 0 likes

I have access to someone else's account

Spoiler (Highlight to read)Reset the wrong accountReset the wrong accountMy Question or IssueSo I was trying to make updates to my account that a friend had created for me. I was being charged for Premium. I tried looking up my username/email that wa...

  • Casual Listener
  • Reset the wrong account My Question or Issue So I was trying to make updates to my account that a friend had created for me. I was being charged for Premium. I tried looking up my username/email th...
  • unimpresseduser
  • Casual Listener
  • 469 Views
  • 1 replies
  • 0 likes
  • Account
  • 469 Views
  • 1 replies
  • 0 likes

Media keys

PlanPremiumCountryGermany Operating System( Windows 10) My Question or IssueHello,Recently i had a lot of issues with my media keys. They are working, but what annoys me that they prioritize youtube or any other chrome tab before spotify. So I have t...

  • Newbie
  • Plan Premium Country Germany   Operating System ( Windows 10)   My Question or Issue Hello, Recently i had a lot of issues with my media keys. They are working, but what annoys me...
  • Jᴀᴄᴋ
  • Roadie
  • 1590 Views
  • 2 replies
  • 0 likes
  • Account
  • 1590 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify doesn't work on my Android Xioami Mi A1

Greetings, My info:Plan: PremiumCountry: Peru (right now i'm outside the country) Device: Xiaomi Mi A2Operating System: Android Pie (Android One) My Spotify is not working on my phone as before, I made the payment for another month of premium subscri...

  • Regular
  • Greetings,   My info: Plan: Premium Country: Peru (right now i'm outside the country)  Device: Xiaomi Mi A2 Operating System: Android Pie (Android One)   My Spot...
  • simon9864
  • Regular
  • 2080 Views
  • 8 replies
  • 0 likes
  • Login
    Other
    Premium
  • 2080 Views
  • 8 replies
  • 0 likes

E-Mail bei "Registration" vergeben aber unbekannt bei "Passwort zurücksetzen"

Liebe Community, beim Versuch meine persönliche E-Mail beim Registrieren einzutragen erscheint die Meldung "Diese E-Mail-Adresse wird bereits benutzt". Der Versuch den Link "Passwort zurücksetzen" zu nutzen scheitert, da hier die Meldung "Benutzernam...

  • Newbie
  • Liebe Community,   beim Versuch meine persönliche E-Mail beim Registrieren einzutragen erscheint die Meldung "Diese E-Mail-Adresse wird bereits benutzt". Der Versuch den Link "Passwort zurücks...
  • Billy-J
  • Spotify Star
  • 2885 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 2885 Views
  • 1 replies
  • 0 likes