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hi there.. my account has been hacked too and really want someone to sort it asap.. not receving any case numbers and i keep getting told the email has been sent to the address that somoene has changed my account too.
very worried right now
Thanks
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My account has also been hacked. Someone changed the email and password because when I tried to use my email address it said that it wasn't linked to any active spotify account. I was just using it two days ago. I had to make a new acocunt through facebook and am currently waiting for an email back from spotify about my problem.
This is so irritating.
Hi my premium account (<snip-moderator edit>) has also been hacked. Please help!
Thanks
Hi, same with me. Premium account hacked. Email and password changed, can only login with Facebook. <snip-moderator edit>
Same is now happening to me <snip-moderator edit>
My account was also hacked, I sent two emails with no answer, all my list where deleted and I have at least 3 different devices accessing my account. I cannot change password because the account is linked to facebook. I changed the facebook password twice but the problem continues. I have spotify since it started in Canada but I am saying goodbye, there is unexistent customer support wish is ridiculous when we pay "Premium" I don't feel that SPotify cares about keeping customers. We have 3 accounts in the house and we are about to shut all of them and move to Apple music 😞 I am sooooo pissed