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NIe mogę słuchac jednego z twórców

NIe mogę słuchac jednego z twórców

 

Plan

Premium

Country

 Poland

Device

Xaomi ReMi note 5 PRO

Operating System

Android Oreo

 

My Question or Issue

 Witam mam pewien problem ponieważ od jakiś dwóch miesięcy nie mogę słuchać piosenke Białasa nie wiem czy to jest wywołane. Moi znajomi którzy posiadają premium mogą go normalnie słuchać. Tylko ja nie mogę wybrac żadnej z jego piosenek. Prosił bym o jaką kolwiek pomoc

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1 Reply

Hey there @LipskiBezPL,

 

Thanks for posting and welcome to the Community!

 

Just to confirm, are the tracks you're trying to listen to greyed out? If so, we'd recommend reading this support site article for more info.

 

If that doesn't help, it'd be helpful if you could post a screenshot of how the songs appear when you're trying to play them, and if you see any error messages. 

 

We'd also suggest making sure of the following if they don't appear greyed out:

  • Make sure your app is up-to-date.
  • Play the track on a different device or with our web player.
  • Play the track over a different WiFi or data connection.

If the songs play with no issues with these checks, then we'd recommend trying the steps here.

 

Let us know how it goes!

KaterinaModerator
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