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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83203 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104122 Views
10 replies
3 likes
Hello, how do I change country from Sweden to Norway siince we recently moved back to Norway. How do we do it?
Hello, how do I change country from Sweden to Norway siince we recently moved back to Norway. How do we do it?
Spotify Legend
601 Views
3 replies
0 likes
i want delete my card information immediately, it's really bad that i dont have option there..
i want delete my card information immediately, it's really bad that i dont have option there..
Spotify Star
4240 Views
1 replies
0 likes
How Do I contact Support and check my plan? PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow Do I contact Support and check my plan?
How Do I contact Support and check my plan? Plan Free/Premium Country Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How Do ...
Roadie
579 Views
2 replies
0 likes
Hello!!why downloaded songs are heard with lower volume?I doubt it's because of the quality, because I have it to the maximumthanks!!
Hello!! why downloaded songs are heard with lower volume?I doubt it's because of the quality, because I have it to the maximum thanks!!
Community Legend
1518 Views
3 replies
2 likes
PlanPremiumCountry United StatesDeviceWindows Laptop and Android PhoneOperating SystemAndroid Oreo, Windows 10 My Question or Issue Alright so this is the second time this week my account got hacked, and this time they changed the email. First time t...
Plan Premium Country United States Device Windows Laptop and Android Phone Operating System Android Oreo, Windows 10 My Question or Issue Alright so this is the seco...
Songwriter
945 Views
1 replies
0 likes
PlanPremiumCountry USADeviceWindows LaptopOperating SystemWindows 10 My Question or Issue Sorry for the clickbait but my account got hacked again, and I can't get any kind of customer support to respond. Does anyone know how to undo the latest email ...
Plan Premium Country USA Device Windows Laptop Operating System Windows 10 My Question or Issue Sorry for the clickbait but my account got hacked again, and I can't...
Songwriter
349 Views
1 replies
0 likes
Someone from Spotify please PM me as I have proof of a Spotify security breach, discovered online this morning. I have already sent an email, a Tweet and Facebook post to Spotify but no one has gotten back to me yet. Please contact me ASAP at my regi...
Someone from Spotify please PM me as I have proof of a Spotify security breach, discovered online this morning. I have already sent an email, a Tweet and Facebook post to Spotify but no one has gotte...
Casual Listener
1016 Views
2 replies
0 likes
PlanPremium My Question or Issue I used to login with Facebook. And the user info show me my name and profile pict but now suddenly it changes itself to a username. I already tried to re log in or wait for a few days but nothing changes yet. Hope you...
Plan Premium My Question or Issue I used to login with Facebook. And the user info show me my name and profile pict but now suddenly it changes itself to a username. I alread...
Spotify Star
561 Views
3 replies
0 likes
Hello, I'm a spotify premium family user for a quite long time now. Since two weeks i have a really strange problem. I seem to have to accounts. When I log in with my mail as username i have no premium subscription and my account is displayed as free...
Hello, I'm a spotify premium family user for a quite long time now. Since two weeks i have a really strange problem. I seem to have to accounts. When I log in with my mail as usernam...
Spotify Star
1191 Views
4 replies
0 likes
I've lost my password, so I go to the page for password recovery.I received an e-mail with as link. (https://www.spotify.com/password-reset/recovery)I clicked on the page and now I get a 404-page that the page does not exist.What is wrong?I've a prem...
I've lost my password, so I go to the page for password recovery. I received an e-mail with as link. (https://www.spotify.com/password-reset/recovery) I clicked on the page and now I get a ...
Spotify Legend
1122 Views
4 replies
0 likes
Country PolandDeviceSamsung Galaxy J7 My Question or Issue I don't want to connect my computer account with mobile phone. How to change the settings and have two apps seperately?
Country Poland Device Samsung Galaxy J7 My Question or Issue I don't want to connect my computer account with mobile phone. How to change the settings and have two...
Composer
535 Views
1 replies
0 likes
Nor does signing out everywhere help. A week ago I realized my account was compromised. I immediately changed password and signed out on all devices. I contacted Spotify too because I'd like to know where this compromise come from. All I knew was tha...
Nor does signing out everywhere help. A week ago I realized my account was compromised. I immediately changed password and signed out on all devices. I contacted Spotify too because I'd like...
Regular
7119 Views
16 replies
8 likes
PlanFreeCountry USADevice/OSDesktop Windows/Web Player My Question or Issue On Web Player, I can play music fine as a guest, but once I log in, the UI still shows up but when I click on something to play it, it just doesn't play. On the Desktop app, ...
Plan Free Country USA Device/OS Desktop Windows/Web Player My Question or Issue On Web Player, I can play music fine as a guest, but once I log in, the UI still sho...
Spotify Star
458 Views
1 replies
0 likes
PlanPremiumCountry ArgentinaDeviceMotrolla Z2 PlayOperating SystemAndroid Oreo My Question or IssueNeither of them just a suggestion! It would be nice to watch live concerts of bands! Its a nice idea, I know videos are not that popular for the applic...
Plan Premium Country Argentina Device Motrolla Z2 Play Operating System Android Oreo My Question or Issue Neither of them just a suggestion! It would be nice to watch live...
Spotify Star
407 Views
2 replies
0 likes
PlanPremiumCountry MalaysiaDeviceOppo r7Operating System(android ) My Question or Issue I signed up for RM2 for 3 months package, but was told I have previously signed up for a promo, the system then went on to Bill my credit card of RM2
Plan Premium Country Malaysia Device Oppo r7 Operating System (android ) My Question or Issue I signed up for RM2 for 3 months package, but was told I have previously sig...
Spotify Legend
502 Views
3 replies
0 likes
PlanPremiumCountryGermanyDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue This morning I went to update my payment method and chose my mobile provider, I put in all the data and it charged me for 9.99 euro, however,...
Plan Premium Country Germany Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue This morning I went to update my payment method an...
Spotify Star
246 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy 8 My Question or Issue I sign back into my account. All my playlists are gone and replaced with someone elses all in French. How do I get my playlists back?
Plan Premium Country Canada Device Samsung Galaxy 8 My Question or Issue I sign back into my account. All my playlists are gone and replaced with someone elses all in French. How...
Spotify Star
291 Views
1 replies
0 likes
Im at university on the wifi and my music stopped and a new device pops and it says it is playing on it. It keeps happening, even tho i logged out and changed my password. The only way to make it stop is to go offline. PlanFree/PremiumCountry CanadaD...
Im at university on the wifi and my music stopped and a new device pops and it says it is playing on it. It keeps happening, even tho i logged out and changed my password. The only way to make it sto...
Spotify Star
284 Views
1 replies
0 likes
There are some old posts about this already but none of the answers help.I haven't been able to see my recently played artists on my profile page for a few weeks. Happens on both mobile and desktop. Have logged out and in a few times on both to no av...
There are some old posts about this already but none of the answers help. I haven't been able to see my recently played artists on my profile page for a few weeks. Happens on both mobile and desktop...
Spotify Star
361 Views
2 replies
1 likes
PlanPremiumCountry Finland DeviceSamsung Galaxy S8Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android My Question or IssueHi.I have a new mobile phone and premium doesn't work with my email anymore. I can only use Spotify Free, my family u...
Plan Premium Country Finland Device Samsung Galaxy S8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android My Question or Issue Hi. I have a new mob...
Spotify Legend
437 Views
2 replies
0 likes
