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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 172 Views
  • 0 replies
  • 5 likes
  • Security
  • 172 Views
  • 0 replies
  • 5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • CeliMaga
  • Casual Listener
  • 434085 Views
  • 967 replies
  • 108 likes
  • Account
  • 434085 Views
  • 967 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1192631 Views
  • 119 replies
  • 116 likes
  • Account
  • 1192631 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 105974 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 105974 Views
  • 70 replies
  • 11 likes

Doesn't work on new phone

Plan PremiumCountry My Question or Issue So I have just installed the spotify app on my new phone. However, it is now saying I have a free account when I have premium??Also, I have lost all my music?

  • Newbie
  • Plan Premium Country       My Question or Issue  So I have just installed the spotify app on my new phone.  However, it is now saying I have a free account when I...
  • Jose_M
  • Spotify Star
  • 241 Views
  • 1 replies
  • 1 likes
  • Account
  • 241 Views
  • 1 replies
  • 1 likes

Solved!! Desktop app logs me into a closed account

PlanFreeCountryUnited StatesDeviceDell Inspiron (laptop)Operating SystemWindows 10 My Question or Issue Hi. I installed Spotify's desktop app and I keep running across a puzzling and irritating issue. Recently, I created a new Spotify account because...

  • Casual Listener
  • Plan Free Country United States Device Dell Inspiron (laptop) Operating System Windows 10   My Question or Issue  Hi. I installed Spotify's desktop app and I keep running across a...
  • Jose_M
  • Spotify Star
  • 495 Views
  • 3 replies
  • 1 likes
  • Account
  • 495 Views
  • 3 replies
  • 1 likes

Publicités avec un compte spotify unlimited

PlanUnlimitedCountry FranceDevicePcOperating System Windows 10 My Question or Issue Bonjour, J'ai un compte "spotify unlimited" et pourtant, depuis quelques jours, j'ai de la publicité. Pourquoi? Merci de vos réponses!

  • Newbie
  • ...uelques jours, j'ai de la publicité. Pourquoi?   Merci de vos réponses!
  • Billy-J
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • Unlimited
  • 283 Views
  • 1 replies
  • 0 likes

Solved!! Drop child from family account so they can create student account?

Plan My Question or Issue My daughter is on our family account. She is now in college and would like to switch to a student account in order to access the Hulu offer. She has switched her email in Spotify to her new college email address. Do I simply...

  • Casual Listener
  • Plan   My Question or Issue  My daughter is on our family account. She is now in college and would like to switch to a student account in order to access the Hulu offer. She has switched...
  • Jose_M
  • Spotify Star
  • 760 Views
  • 3 replies
  • 1 likes
  • Account
  • 760 Views
  • 3 replies
  • 1 likes

Change Email Adress

PlanPremiumCountry CZECH Republic My Question or IssueHow can I change my email adress on spotify premium account if I singet up with facebook (I have changet email adress on faceebok, but I have still old email adress on spotify. It is over 24H afte...

  • Visitor
  • Plan Premium Country  CZECH Republic   My Question or Issue How can I change my email adress on spotify premium account if I singet up with facebook (I have changet email adress on fa...
  • Jose_M
  • Spotify Star
  • 332 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 332 Views
  • 1 replies
  • 1 likes

Can Logij on browser android but App days wring password?

I tried:Logij with email + password = wrongLogin with: username password = wrong Login oj Browser with email password = works Login with username password = works Yes i even reinstalled the app.. I restarted my device... My friend has the exact SAME ...

  • Casual Listener
  • I tried: Logij with email + password = wrong Login with: username password = wrong   Login oj Browser with email password = works  Login with username password = works   Yes i e...
  • Jose_M
  • Spotify Star
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Solved!! Language

My Question or Issue My account (Premium Family plan; Country Hong Kong; Windows 7) settings are for English but my invitations to family members to join family subscription are sent in Chinese characters and unreadable

  • Newbie
  •         My Question or Issue  My account (Premium Family plan; Country Hong Kong; Windows 7) settings are for English but my invitations to family members to join family...
  • Maxim
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • Account
  • 257 Views
  • 1 replies
  • 0 likes

How to access featured artist page?

Hi All, I am Jalan NX and I have an active spotify for artists account.I have published a song featuring "Sara Legaspi". Links: https://open.spotify.com/artist/3dnpMiFtWmNB8SrvnbHn05https://open.spotify.com/artist/4PkJIKvzwpUlCo727nYA8r Now, I can ch...

  • Newbie
  • Hi All,   I am Jalan NX and I have an active spotify for artists account. I have published a song featuring "Sara Legaspi".   Links: https://open.spotify.com/artist/3dnpMiFtWmNB8S...
  • Loxer
  • Community Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • Account
  • 292 Views
  • 1 replies
  • 0 likes

Solved!! All my musiclist are gone and my premium.

I tried to connect my spotify to the computer. Later when I connect all my list that I had on my phone where gone... My premium to and it is paid. I tried alot of times to log in and out on my phone and the computer but all its gone and the accont is...

  • Casual Listener
  • I tried to connect my spotify to the computer. Later when I connect all my list that I had on my phone where gone... My premium to and it is paid. I tried alot of times to log in and out on my phone ...
  • Jose_M
  • Spotify Star
  • 497 Views
  • 3 replies
  • 1 likes
  • Free
    Login
    Other
    Premium
  • 497 Views
  • 3 replies
  • 1 likes

I do not remember my spotify account adress

Hello, I have spotify for family, but i can not add members because I do not remember what adress I entered when i create my spotify account... Can I somehow to see the adress of my account?

  • Newbie
  •   Hello,   I have spotify for family, but i can not add members because I do not remember what adress I entered when i create my spotify account... Can I somehow to see the adress of my ...
  • Loxer
  • Community Legend
  • 373 Views
  • 1 replies
  • 0 likes
  • Account
  • 373 Views
  • 1 replies
  • 0 likes

Couldn't Change Country

Hi All,I've used free account and I've moved abroad. I've tried to use my account but it gives error code 17 which is probably related with my location. I've tried to change my country but it haven't gaven orthers options. Thanks in advance. Free acc...

  • Casual Listener
  • Hi All, I've used free account and I've moved abroad. I've tried to use my account but it gives error code 17 which is probably related with my location. I've tried to change my country but it haven...
  • eabanoz
  • Casual Listener
  • 482 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Login
    Subscription
  • 482 Views
  • 7 replies
  • 0 likes

chrome music player messing up my playlists

PlanFree/PremiumCountry Deviceipad, iphoneOperating Systemiosloged in over facebookpremium account My Question or Issue everytime i open up spotify i get the notification, that someone plays music over the „chrome web browser“. i dont use chrome, jus...

  • Casual Listener
  • Plan Free/Premium Country   Device ipad, iphone Operating System ios loged in over facebook premium account     My Question or Issue   everytime i open up spotify i ...
  • lalipuna
  • Casual Listener
  • 325 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 325 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't see facebook friends

PlanPremiumCountry ChileDeviceDesktop and MobileOperating SystemWindows 10 and Android 9 My Question or Issue I had a spotify account, made by logging with facebook, but that account had the problem that it showed my username(that string spotify crea...

  • Casual Listener
  • ...upport has told me to do, with no avail, these include: Uninstalling and reinstalling spotify, deleting the spotify app on facebook, giving it all the permissions, setting all to public, etc.
  • BetaSteam
  • Casual Listener
  • 1844 Views
  • 8 replies
  • 0 likes
  • Account
    Other
  • 1844 Views
  • 8 replies
  • 0 likes

Solved!! [Playlists] View all Playlist Followers

PlanPremiumCountry AustraliaDevice(iPhone 7, Samsung Galaxy 7, Surface Pro, Ipad Mini)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, Does anyone know if i subscribe to Family Premium and close my daughters account wi...

  • Casual Listener
  • Plan Premium Country  Australia Device (iPhone 7, Samsung Galaxy 7, Surface Pro, Ipad Mini) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &n...
  • submergenick
  • Casual Listener
  • 770 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 770 Views
  • 2 replies
  • 0 likes

Solved!! Applying for student discount continuously leads to student verification page

PlanFreeCountry CanadaDeviceMacbook Pro late 2011Operating SystemMacOS Sierra 10.12.6 My Question or IssueI have continously tried to activate my student offer for premium with the three months with the price of $0.99, but choosing this continously l...

  • Casual Listener
  • Plan Free Country  Canada Device Macbook Pro late 2011 Operating System MacOS Sierra 10.12.6   My Question or Issue I have continously tried to activate my student offer for premi...
  • MrAlexG
  • Composer
  • 425 Views
  • 4 replies
  • 0 likes
  • Premium
  • 425 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can not log in from iPhone

Hello, I recently have a Premium account. It works well on my iPad, but from my iPhone 7 i can not log in. When I try, I get the message that there is currently a problem and that I have to try again later. This is now allready for 3 days, so I start...

  • Newbie
  • Hello, I recently have a Premium account. It works well on my iPad, but from my iPhone 7 i can not log in. When I try, I get the message that there is currently a problem and that I have to try again...
  • Daisy
  • Spotify Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • Premium
  • 215 Views
  • 1 replies
  • 0 likes

Disgusting lack of security

I don't really care for your lousy answers as to how I can stop people from hacking my account, because they do not work.I just want to warn everyone NEVER to login into Spotify Connect, because you will have your account hacked.Everytime I've used t...

  • Casual Listener
  • I don't really care for your lousy answers as to how I can stop people from hacking my account, because they do not work. I just want to warn everyone NEVER to login into Spotify Connect, because yo...
  • Sebasty
  • Community Legend
  • 285 Views
  • 1 replies
  • 0 likes
  • Security
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email Changing

I was wondering how I could change the email on my Spotify account? I followed what the online guidance said and changed my email on Facebook (as I set up my Spotify through my facebook account) but (two months later) my Spotify email still hasn't ch...

  • Newbie
  • I was wondering how I could change the email on my Spotify account? I followed what the online guidance said and changed my email on Facebook (as I set up my Spotify through my facebook acc...
  • Daisy
  • Spotify Legend
  • 369 Views
  • 3 replies
  • 1 likes
  • 369 Views
  • 3 replies
  • 1 likes

Date of royalties

Hello, I would like to know what the royalty pay day depends on.Why are the dates always different?I use distrokid

  • Casual Listener
  • Hello, I would like to know what the royalty pay day depends on. Why are the dates always different? I use distrokid
  • Jose_M
  • Spotify Star
  • 1173 Views
  • 3 replies
  • 1 likes
  • Account
  • 1173 Views
  • 3 replies
  • 1 likes