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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 340 Views
  • 0 replies
  • 6 likes
  • Security
  • 340 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 438469 Views
  • 970 replies
  • 108 likes
  • Account
  • 438469 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194671 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194671 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106600 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106600 Views
  • 70 replies
  • 11 likes

Shows facebook activity even though I removed facebook.

Hi, spotify shows me friends activity even though I removed spotify from my facebook account. How is this possible?How do I make it stop, that I dont show my activitiy to my friends and that they do not see my activity anymore? Thank you!

  • Casual Listener
  • Hi,  spotify shows me friends activity even though I removed spotify from my facebook account.  How is this possible? How do I make it stop, that I dont show my activitiy to my...
  • Bittencourt
  • Spotify Star
  • 1349 Views
  • 3 replies
  • 0 likes
  • Account
  • 1349 Views
  • 3 replies
  • 0 likes

Superuser Contribution Help me a solution :D

Hello,I get a lot of **bleep** emails.I'm really disagreeable.How can I prevent this?Please give me a solution Thanks!Quda

  • Newbie
  • Hello, I get a lot of **bleep** emails. I'm really disagreeable. How can I prevent this? Please give me a solution 🙂 Thanks! Quda      
  • Katerina
  • Spotify Legend
  • 761 Views
  • 1 replies
  • 0 likes
  • 761 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Account] Change Spotify Username or photo

Hello, when I created my spotify account they said that the mail (gmail) was already created. Since I was not sure that I had done this, I just reinitialized the password and I kept my account. Once in I see that i should have belonged to someone els...

  • Casual Listener
  • Hello, when I created my spotify account they said that the mail (gmail) was already created. Since I was not sure that I had done this, I just reinitialized the password and I kept my account. Once ...
  • Guido
  • Spotify Legend
  • 1063 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 1063 Views
  • 3 replies
  • 0 likes

Superuser Contribution sign out everywhere not working

PremiumCountry CanadaDeviceGoogle PixelOperating SystemAndroid My Question or Issue The 'sign out everywhere' button isn't working, I just get an error message (I'm trying on PC). My account is being accessed by an unrecognized device, I need to sign...

  • Casual Listener
  •   Premium Country  Canada Device Google Pixel Operating System Android   My Question or Issue  The 'sign out everywhere' button isn't working, I just get an error messag...
  • Guido
  • Spotify Legend
  • 5337 Views
  • 6 replies
  • 2 likes
  • Account
    Security
  • 5337 Views
  • 6 replies
  • 2 likes

Superuser Contribution Problem with Facebook Connect

PlanPremiumCountry SpainDeviceComputerOperating SystemWindows 10 My Question or Issue I can't connect Facebook with Spotify, the button inside of configuration, doesn't work, I tried everything, but I do not know what's wrong with this.Thanks for you...

  • Casual Listener
  • Plan Premium Country  Spain Device Computer Operating System Windows 10   My Question or Issue  I can't connect Facebook with Spotify, the button inside of configuration, doe...
  • Guido
  • Spotify Legend
  • 911 Views
  • 3 replies
  • 0 likes
  • Account
  • 911 Views
  • 3 replies
  • 0 likes

Superuser Contribution I have really bad quality even though I have premium and use max quality.

Spoiler (Highlight to read) The headphones are not the problem, I tried them on a different audio source, they are fine. According to this link https://community.spotify.com/t5/Android/Bad-quality-of-the-sound/td-p/1545312/page/2 an admin could solve...

  • Casual Listener
  •   The headphones are not the problem, I tried them on a different audio source, they are fine. According to this link https://community.spotify.com/t5/Android/Bad-quality-of-the-sound/td-p...
  • Guido
  • Spotify Legend
  • 959 Views
  • 3 replies
  • 0 likes
  • Account
  • 959 Views
  • 3 replies
  • 0 likes

Superuser Contribution Charged Twice!

I recently changed my payment method for Premium and just seen that I was charged on both the old card and the card I switched too. Essentially getting billed twice.

  • Casual Listener
  • I recently changed my payment method for Premium and just seen that I was charged on both the old card and the card I switched too. Essentially getting billed twice.  
  • Guido
  • Spotify Legend
  • 1299 Views
  • 5 replies
  • 1 likes
  • Account
  • 1299 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Strange Chrome Web Player changing my current song

PlanPremiumCountryPoland DeviceXiaomi Redmi 5 Plus, Lenovo and ThinkPad LaptopsOperating SystemAndroid and Windows 10 My Question or IssueMy Question or IssueYesterday and today I've noticed that beside my laptop and phone devices connected to Spotif...

  • Casual Listener
  • Plan Premium Country Poland  Device Xiaomi Redmi 5 Plus, Lenovo and ThinkPad Laptops Operating System Android and Windows 10   My Question or Issue My Question or Issue Yesterd...
  • Guido
  • Spotify Legend
  • 16932 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
    Security
  • 16932 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify in South Korea. Error: 17

PlanFreeCountry South KoreaDevice(Samsung Galaxy 9, Macbook Air late 2018)Operating System(iOS 10, ) My Question or IssueHello I am from SPain but studying abroad for 4 months in South Korea but when I tried to use my Spotify Account the following me...

  • Newbie
  •   Plan Free Country  South Korea Device (Samsung Galaxy 9, Macbook Air late 2018) Operating System (iOS 10, )   My Question or Issue Hello I am from SPain but studying ...
  • Guido
  • Spotify Legend
  • 1061 Views
  • 3 replies
  • 0 likes
  • Account
  • 1061 Views
  • 3 replies
  • 0 likes

Coupon of 30 € (= US$35) does not work

PlanFree (but want upgrade with my coupon)Country GermanyDeviceAll (Computer, iPhone)Operating System(Win 7, iOS 12) My Question or Issue I purchased a 30€ Spotify debit/coupon/fund card (these cards that need to get scratched to see the code) in a r...

  • Newbie
  • Plan Free (but want upgrade with my coupon) Country  Germany Device All (Computer, iPhone) Operating System (Win 7, iOS 12)   My Question or Issue   I purchased a 30€ Spotif...
  • Maxim
  • Spotify Star
  • 677 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 677 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't search my Spotify account

Hi there,I have set up a Spotify account, so that playlists can be pulled through to a website. This is all working okay, however I can't find the account when searching for it through Spotify. I've tried searching the public name, as well as the use...

  • Casual Listener
  • ...I've tried searching the public name, as well as the username which is : mptmnnjxo1y13wnza6duqmtru Is there are reason I can't find this? Thanks,   Plan Free Country  UK D...
  • Guido
  • Spotify Legend
  • 612 Views
  • 3 replies
  • 1 likes
  • Account
  • 612 Views
  • 3 replies
  • 1 likes

Superuser Contribution Disconnecting from facebook

Every day more and more people want to delete their facebook account, but it's not easy to turn your facebook-created account to a Spotify created account. As a premium subscriber on a family plan I would have to:a) Cancel my subscriptionb) Delete my...

  • Casual Listener
  •   Every day more and more people want to delete their facebook account, but it's not easy to turn your facebook-created account to a Spotify created account.   As a premium subscriber on...
  • Guido
  • Spotify Legend
  • 777 Views
  • 3 replies
  • 0 likes
  • Account
  • 777 Views
  • 3 replies
  • 0 likes

Superuser Contribution Changing email and password

PlanPremiumCountry NorwayDevice(Lenovo laptop)Operating System(Windows 10,etc.) My Question or Issue So I recently shut down my newest spotify account which used my current email. The spotify account that I use on a daily basis is connected to an ema...

  • Casual Listener
  • Plan Premium Country  Norway Device (Lenovo laptop) Operating System (Windows 10,etc.)   My Question or Issue  So I recently shut down my newest spotify account which used my...
  • Guido
  • Spotify Legend
  • 343 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 343 Views
  • 2 replies
  • 0 likes

Superuser Contribution Facebook profile picture and name does not show after connecting to Facebook?

PlanFree/PremiumCountry DeviceDesktopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I made a normal Spotify account some time ago and I finally decided to connect to Facebook but my new profile pic and name won't show up...

  • Regular
  • Plan Free/Premium Country   Device Desktop Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I made a normal Spotify account some time ago...
  • Guido
  • Spotify Legend
  • 7731 Views
  • 9 replies
  • 0 likes
  • Account
  • 7731 Views
  • 9 replies
  • 0 likes

Superuser Contribution Unable to enable "Show my current Top Artists" & problem with privacy of playlists

PlanPremiumDeviceiPhone 4S, Samsung Galaxy, Macbook ProOperating SystemiOS 9, Android, Windows 10, MacOS My Question or Issue1. Unable to enable (Settings>Social>) "Show my current Top Artists"automatically turns off after restart"Publish my activity...

  • Visitor
  • ...rivate playlists don't show up on my profile as intended but I need to press "Make Secret" before I am able to make them public
  • Guido
  • Spotify Legend
  • 1266 Views
  • 3 replies
  • 1 likes
  • Account
  • 1266 Views
  • 3 replies
  • 1 likes

Superuser Contribution Deleted Account Still Exist

Hi. I deleted my old profile and open a new with same e-mail. But when I search for my old account on spotify I can still see it. I can see the playlists and my profile picture too. I don't want to see my deleted profile in spotify. Can you help me ?...

  • Casual Listener
  • Hi. I deleted my old profile and open a new with same e-mail. But when I search for my old account on spotify I can still see it. I can see the playlists and my profile picture too. I don't want to s...
  • Guido
  • Spotify Legend
  • 4348 Views
  • 2 replies
  • 1 likes
  • Account
  • 4348 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Unknown devices connected to account -- Unable to remove

I have noticed several random playlists appearing on my account and discovered that there are several devices linked to my account that i do not recognize. (See attached picture) I do not own a PS4 let alone 3 of them. There is only one device that s...

  • Casual Listener
  • I have noticed several random playlists appearing on my account and discovered that there are several devices linked to my account that i do not recognize. (See attached picture) I do not own a PS4 l...
  • Guido
  • Spotify Legend
  • 3763 Views
  • 3 replies
  • 1 likes
  • Account
    Other
    Premium
  • 3763 Views
  • 3 replies
  • 1 likes

Can't log in

Plan PremiumCountryusaDeviceSamsung S8My Question or IssueI can not log in to my account. I signed up using my Facebook information. I pay for the student premium account. I deleted my Facebook account so I do not really know why I couldn't go in and...

  • Newbie
  • Plan  Premium Country usa Device Samsung S8 My Question or Issue I can not log in to my account. I signed up using my Facebook information. I pay for the student premium account. I delete...
  • Billy-J
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 288 Views
  • 1 replies
  • 0 likes

My account was hacked

PlanPremiumCountry SwitzerlandDeviceSamsung Galaxy 8Operating SystemWindows 7 My Question or IssueHello,My account was hacked (this is another account), by which I mean that someone else was using my account. So i tried to change my password but my e...

  • Casual Listener
  • Plan Premium Country  Switzerland Device Samsung Galaxy 8 Operating System Windows 7   My Question or Issue Hello, My account was hacked (this is another account), by which I mea...
  • Billy-J
  • Spotify Star
  • 508 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 508 Views
  • 3 replies
  • 0 likes