Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
My Question or Issue
Hi everyone,
One of my playlist, with several thousand followers has been deleted. I would like to know why and get it back. I had no prior information to correct what could be the problem.
Email received from spotify:
"Hello,
We have found the following content to be in violation of our content policies, and we have removed it. Please see our Spotify Terms and Conditions of Use for more information.
spotify:playlist:xxxxxxxxxxxx
Regards,
Spotify"
Can I recover my playlist, knowing that I contacted customer service 4 times, without success ?
Thanks
Hey @Geek33000
Usually, if Spotify takes down a playlist, there is little way to recover it. If you cannot recover it on this page, and you've contacted Spotify support, there's nothing I know of that you can do.
Out of curiosity, by which means did you contact Spotify support?
Thank you for your reply.
Unfortunately, I don't see my playlist on your link.
I contacted them four times by chat and sent an email which did not receive a response.I was told over chat that they were trying to find the playlist and bring it back, but that didn't work. In the end it has completely disappeared, it is no longer visible at all.
I think it's abuse to delete a playlist without knowing why. It does not make me want to stay on this service.
I'm sorry that your playlist was removed. It appears commonplace lately to remove offending content from platforms (recently the big one has been YouTube) and not actually tell you why.
From what I've seen, playlists can usually be removed because of custom artwork. If you upload a copyrighted image, for example, the image or your playlist may be removed.
I wish you luck in trying to recover or recreate your playlist.
Disclaimer: I am by no means affiliated with Spotify.
Thanks ! Well I will probably give my money to another platform and migrate my playlists elsewhere.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…