Payment issues

[ZianRQ]

I am having issues with my account when I try to update payment data, The page just doesn't accept any card Info I update, please help!

[user-removed · Accepted solution]

Hey @ZianRQ,

Make sure your payment card has all these requirements.

You can then try the Subscription page using another browser or incognito window (it's best on a desktop or laptop computer). You can also try clearing your cache/cookies.

Lastly, try another card or payment method (see if you'd still get the same error message).

Still stuck in a rut? The Support team can definitely guide you through. Just reach out either via the Contact form or send a tweet to @SpotifyCares. 

Hope that helps 🙂