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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407953 Views
  • 959 replies
  • 107 likes
  • Account
  • 407953 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1177453 Views
  • 119 replies
  • 113 likes
  • Account
  • 1177453 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100356 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100356 Views
  • 68 replies
  • 10 likes

Cant do anything anymore and there is no freaking phone number or mail adres to get help

i never had a spotify acount but facebook made one it self and now im stuck becorse you guys at spotify have no contact servises what so ever. wanne make money but help you costermers NO this is bad! my problem is i cant contact spotify. wanne make a...

  • Newbie
  • i never had a spotify acount but facebook made one it self and now im stuck becorse you guys at spotify have no contact servises what so ever. wanne make money but help you costermers NO this is bad!...
  • Maxim
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • Account
  • 197 Views
  • 1 replies
  • 0 likes

Spotify Refund

Hello My son recently brought the £9.99 premium and I would would like to go back to the free verison, is there anyway I could get a refund? Thanks

  • Newbie
  • Hello   My son recently brought the £9.99 premium and I would would like to go back to the free verison, is there anyway I could get a refund?   Thanks
  • jean3601
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 227 Views
  • 1 replies
  • 0 likes

Issues with payment details

Hi there - I'm getting a message that there has been an issue with my payment but my payment details have not changed. My credit card also does not report any failed payment attempts. Not sure what was happening I went to change the billing details b...

  • Casual Listener
  • Hi there -    I'm getting a message that there has been an issue with my payment but my payment details have not changed. My credit card also does not report any failed payment attempts. ...
  • NIV144
  • Casual Listener
  • 235 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 235 Views
  • 4 replies
  • 0 likes

Can't get premium, won't let me update card

I had premium, and I got a new bank card and now I can't update my card info and I can't get premium back

  • Newbie
  • I had premium, and I got a new bank card and now I can't update my card info and I can't get premium back
  • Craig101189
  • Newbie
  • 244 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 244 Views
  • 2 replies
  • 0 likes

Charged for free trial

Hello Spotify charged me for a free trial and I want to end my subscription and it is not letting me. I want my money back before legal actions are taken.

  • Newbie
  • Hello Spotify charged me for a free trial and I want to end my subscription and it is not letting me. I want my money back before legal actions are taken.
  • KatesHere
  • Community Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 146 Views
  • 1 replies
  • 0 likes

Suscription

I currently just bought the premium with my student discount but I've noticed I was charged twice and I don't know what to do and also I do t know why it did that

  • Newbie
  • I currently just bought the premium with my student discount but I've noticed I was charged twice and I don't know what to do and also I do t know why it did that
  • KatesHere
  • Community Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 271 Views
  • 1 replies
  • 0 likes

Strange Behaviour Country Setting

Hello, so i went through my Playlist and noticed some of my music is not playbale anymore and greyed out. So i asked a friend of mine if he can play the songs and he can. We live in the same country and both of us are premium user. So i just looked u...

  • Regular
  • Hello,   so i went through my Playlist and noticed some of my music is not playbale anymore and greyed out. So i asked a friend of mine if he can play the songs and he can. We live in the same...
  • snare7612
  • Regular
  • 463 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
  • 463 Views
  • 10 replies
  • 0 likes

Facebook info displays after disconnection

I disconnected my Facebook profile from Spotify. I was advised that it takes up to 48 hours to process.Now, after 2 months Spotify still displays my info. Not only old one, but also updated in a mean time profile picture. How does it comply with your...

  • Newbie
  • I disconnected my Facebook profile from Spotify. I was advised that it takes up to 48 hours to process. Now, after 2 months Spotify still displays my info. Not only old one, but also updated in a me...
  • M0HX
  • Community Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 195 Views
  • 1 replies
  • 0 likes

spotify ne fonctionne pas

bonjour,j'ai un message qui s'affiche "La chan son sera jouée après l'interruption" et l'interruption est interminable...

  • Casual Listener
  • bonjour, j'ai un message qui s'affiche "La chan son sera jouée après l'interruption" et l'interruption est interminable...
  • Hesperos59
  • Casual Listener
  • 414 Views
  • 2 replies
  • 0 likes
  • Free
  • 414 Views
  • 2 replies
  • 0 likes

Hacked account

Help my account has been hacked and there is no response from Spotify support in any way! Somebody please help me!

  • Newbie
  • Help my account has been hacked and there is no response from Spotify support in any way! Somebody please help me!
  • user-removed
  • Not applicable
  • 344 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 344 Views
  • 4 replies
  • 0 likes

Student Account

Hi! So I signed up for the 3 month trial for $.99 deal. Since I signed up in January, I was charged the full amount for April, forgetting about the transaction. I have a spotify account through my facebook and regular e-mail, but just found out I can...

  • Newbie
  • Hi! So I signed up for the 3 month trial for $.99 deal. Since I signed up in January, I was charged the full amount for April, forgetting about the transaction. I have a spotify account through my fa...
  • Nico
  • Community Legend
  • 188 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 188 Views
  • 1 replies
  • 1 likes

Spotify account hacked

Dear community, This morning I woke up logged out of all my devices. Really confused I tried to reset my password on the website, however I was unable to do so. Next thing I know, in my email inbox I receive an emai from spotify notifying someone has...

  • Casual Listener
  • Dear community,   This morning I woke up logged out of all my devices. Really confused I tried to reset my password on the website, however I was unable to do so. Next thing I know, in my emai...
  • Maxim
  • Spotify Star
  • 305 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 305 Views
  • 7 replies
  • 0 likes

i got hacked

i was just disconected from all my units and when i go to my pc and logs in with facebook, i created a new account. i seached for my account i find it but i click it i see a pruthvi haresh user instead. he have all my followers and my premium.

  • Newbie
  • i was just disconected from all my units and when i go to my pc and logs in with facebook, i created a new account. i seached for my account i find it but i click it i see a pruthvi haresh user ...
  • Dreadlord
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
  • 171 Views
  • 1 replies
  • 0 likes

Dubble payment every month. Why?

I just found out that 99 kr goes two time every month (9/XX, 29/XX) to Spotify.The withrawl for "Premium" is done the 9/XX and is not visible in my Spotify profile.The other "Spotify XXXXXXXXXXXX-1" isnt visible anywhere in the profile. What have hap...

  • Newbie
  • I just found out that 99 kr goes two time every month (9/XX, 29/XX) to Spotify. The withrawl for "Premium" is done the 9/XX and is not visible in my Spotify profile. The other "Spotify XXXXXXX...
  • KatesHere
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 255 Views
  • 1 replies
  • 0 likes

Spotify Premium HELP

Hi,I bought 3 months spotify premium in December last. It ended at the end of March so I switched to free Spotify. But all of a sudden it changed back to premium and there's no option on my account to change it back. It's really frustrating and I alr...

  • Casual Listener
  • Hi, I bought 3 months spotify premium in December last. It ended at the end of March so I switched to free Spotify. But all of a sudden it changed back to premium and there's no option on my account...
  • OviiiOne
  • Community Legend
  • 621 Views
  • 7 replies
  • 0 likes
  • 621 Views
  • 7 replies
  • 0 likes

Visa and Mastercard not accepted

I've failed repeatedly to renew my account. My cards (Visa and Mastercard) are declined. The cards are valid and well funded. I use them regularly for payments over the web, both foreign and domestic. I've tried different browsers (i.e. Firefox and C...

  • Casual Listener
  • I've failed repeatedly to renew my account. My cards (Visa and Mastercard) are declined. The cards are valid and well funded. I use them regularly for payments over the web, both foreign and domestic...
  • Chente
  • Newbie
  • 5614 Views
  • 7 replies
  • 0 likes
  • 5614 Views
  • 7 replies
  • 0 likes

i want my money back!!!

I see now that i have paid tree times for spotify premium...two times you have charged me the 09 april and one more time today. And i really want the refund.

  • Casual Listener
  • I see now that i have paid tree times for spotify premium...two times you have charged me the 09 april and one more time today. And i really want the refund.
  • KatesHere
  • Community Legend
  • 260 Views
  • 4 replies
  • 0 likes
  • Other
  • 260 Views
  • 4 replies
  • 0 likes

Paid for a 1-year subcription but then got charged again for a monthly subscription – please revert!

My monthly subscription was paused last April 2, 2016 because the credit card in my iTunes account expired.I then went ahead and bought a 1-year subscription online (outside iTunes via the email I received from Spotify) yesterday April 9, 2016.But th...

  • Casual Listener
  • My monthly subscription was paused last April 2, 2016 because the credit card in my iTunes account expired. I then went ahead and bought a 1-year subscription online (outside iTunes via the email ...
  • edanade
  • Casual Listener
  • 222 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 222 Views
  • 2 replies
  • 0 likes

Solved!! Account recently hacked, can i trust this email?

My account was recently hacked and i emailed spotify support about it, earlier tonight i got an email from noreply@salesforce.com, with the title support@spotify.com. They asked for my earliest premium receipt and also the last 4 of my CC. Is this em...

  • Newbie
  • My account was recently hacked and i emailed spotify support about it, earlier tonight i got an email from noreply@salesforce.com, with the title support@spotify.com. They asked for my earliest premi...
  • OviiiOne
  • Community Legend
  • 650 Views
  • 2 replies
  • 0 likes
  • Account
  • 650 Views
  • 2 replies
  • 0 likes

Solved!! Family Account

I have a family account and when look songs/albuns/artists, i can see what the other members of the family account are listening. What i have to do to see only my personal songs/artists/albuns?

  • Casual Listener
  • I have a family account and when look songs/albuns/artists, i can see what the other members of the family account are listening. What i have to do to see only my personal songs/artists/albuns?
  • DiegoSantos
  • Casual Listener
  • 444 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 444 Views
  • 4 replies
  • 0 likes