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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1596 Views
  • 0 replies
  • 7 likes
  • Security
  • 1596 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445895 Views
  • 970 replies
  • 108 likes
  • Account
  • 445895 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199033 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199033 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • jgbanm65v5z8gvpajr9i
  • Visitor
  • 108309 Views
  • 71 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108309 Views
  • 71 replies
  • 11 likes

NO PUEDO LOGEAR

Hola, no puedo logear ya cambie la clave dos veces y no me deja logear. Me sale codigo de error 3Por favor ayuda Gracias

  • Newbie
  • Hola, no puedo logear ya cambie la clave dos veces y no me deja logear. Me sale codigo de error 3 Por favor ayuda   Gracias
  • gnovella16
  • Roadie
  • 240 Views
  • 1 replies
  • 0 likes
  • Account
  • 240 Views
  • 1 replies
  • 0 likes

Bestellung des Studentenrabatt von Premium geht nicht

Hallo Leute,ich wollte mir gerade Spotify-Premium für den Studentenrabatt holen und habe als Zahlungsmethode Klarna gewählt. Bei der Eingabemaske zu den persönlichen Daten habe ich alle Felder ausgefüllt, doch leider wird mir beim Bestätigen nur ange...

  • Visitor
  • Hallo Leute, ich wollte mir gerade Spotify-Premium für den Studentenrabatt holen und habe als Zahlungsmethode Klarna gewählt. Bei der Eingabemaske zu den persönlichen Daten habe ich alle Felder au...
  • Maxim
  • Spotify Star
  • 1692 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 1692 Views
  • 1 replies
  • 0 likes

Refunding this month's subscription

Hello, because my headphones broke I decided I was going to cancel my subscription until next month. But I didn't know the subscription renewed on the 27th, instead of the end of the month. Since its only been one day, how do I request a refund from ...

  • Newbie
  • Hello, because my headphones broke I decided I was going to cancel my subscription until next month. But I didn't know the subscription renewed on the 27th, instead of the end of the month. Since its...
  • Maxim
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 203 Views
  • 1 replies
  • 0 likes

merging accounts

Hi Spotify, I have two separate accounts, one of which was free and inactive and uses my personal email address, the other is Premium and current and uses my work email address. On the current account, I would like to replace my work email address wi...

  • Newbie
  • Hi Spotify,   I have two separate accounts, one of which was free and inactive and uses my personal email address, the other is Premium and current and uses my work email address.   On ...
  • Maxim
  • Spotify Star
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 157 Views
  • 1 replies
  • 0 likes

payment problem

every time I try to register the card to make payment service, an error message that says:.. "your card or payment provider are having a bad day do not worry, it is not loaded any payment try again or use another method of payment. "I have already tr...

  • Newbie
  • every time I try to register the card to make payment service, an error message that says:.. "your card or payment provider are having a bad day do not worry, it is not loaded any payment try again o...
  • LordRollin
  • Community Legend
  • 203 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 203 Views
  • 3 replies
  • 0 likes

Spotify family stopped working

My dad made the four of his sons all premium with a Family Plan. He was charged to his credit card but 3 days after it stopped working. This wasn't from a minute to another. He wast charged on tuesday and until thursday everything was fine. On friday...

  • Newbie
  • My dad made the four of his sons all premium with a Family Plan. He was charged to his credit card but 3 days after it stopped working. This wasn't from a minute to another. He wast charged on tuesda...
  • LordRollin
  • Community Legend
  • 718 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 718 Views
  • 1 replies
  • 0 likes

Payment unauthorized

Hey I have been charged on my debit card but I canceled my subscription a month ago. I would like a refund because I didnot authorize that.

  • Newbie
  • Hey I have been charged on my debit card but I canceled my subscription a month ago. I would like a refund because I didnot authorize that.
  • LordRollin
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • Premium
  • 206 Views
  • 1 replies
  • 0 likes

Premium package

I'm paying for the premium package and im not able to play my music anytime when I'm offline....you all took 9.99 out my account and I'm not able to play my music as advertised.

  • Newbie
  • I'm paying for the premium package and im not able to play my music anytime when I'm offline....you all took 9.99 out my account and I'm not able to play my music as advertised.
  • LordRollin
  • Community Legend
  • 404 Views
  • 1 replies
  • 0 likes
  • Premium
  • 404 Views
  • 1 replies
  • 0 likes

created new account and would like playlist moved over from FB account

I am planning to stop using my Facebook account and so I created a new spotify account and would like to have my premium membership moved over and the playlist as well. Then have the facebook account deleted from spotify. My new account name is dmck2...

  • Newbie
  • I am planning to stop using my Facebook account and so I created a new spotify account and would like to have my premium membership moved over and the playlist as well. Then have the facebook account...
  • LordRollin
  • Community Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • Account
  • 273 Views
  • 1 replies
  • 0 likes

Solved!! free acount no premium

I need to know why my account is free if you did charge my bank last month and this month even not you charge, please help with this topic, I need my premium account for that I have paid is a simple facton

  • Casual Listener
  • I need to know why my account is free if you did charge my bank last month and this month even not you charge, please help with this topic, I need my premium account for that I have paid is a simple ...
  • cybear64-mx
  • Casual Listener
  • 700 Views
  • 6 replies
  • 0 likes
  • Account
    Free
    Premium
  • 700 Views
  • 6 replies
  • 0 likes

I've been charged with the student discount and I can't access premium

I've done the 4.99 deal for college students, but after I paid for premium they told me it's only for current students. Well its summer! I'll be enrolled in the fall but couldn't they have told me before they charged my account? I need my premium or ...

  • Newbie
  • I've done the 4.99 deal for college students, but after I paid for premium they told me it's only for current students. Well its summer! I'll be enrolled in the fall but couldn't they have told me be...
  • osornios
  • Spotify Star
  • 643 Views
  • 6 replies
  • 0 likes
  • 643 Views
  • 6 replies
  • 0 likes

Email address on my account is not mine!

Hi there! I recently noticed that the email address associated with my spotify account is not mine. I can log in via facebook, but am unable to change the email address as my password does not work... presumably because someone else has managed to lo...

  • Casual Listener
  • Hi there!   I recently noticed that the email address associated with my spotify account is not mine.   I can log in via facebook, but am unable to change the email address as my passwo...
  • pagangeek
  • Casual Listener
  • 897 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 897 Views
  • 2 replies
  • 0 likes

Listening on "Nexus 5", Not my Device?

Someone is apparently using my account? i keep seeing that someone using a Nexus 5 is using my account to listen to weird Forign Music. Should i change my password? i did change my password, and haven't seen them since, BUT, How did they get it in th...

  • Casual Listener
  • Someone is apparently using my account? i keep seeing that someone using a Nexus 5 is using my account to listen to weird Forign Music.  Should i change my password? i did change my password, an...
  • KatesHere
  • Community Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 315 Views
  • 1 replies
  • 0 likes

Solved!! Credit card authorization problem

I recently changed my credit card number but Spotify won't accept it. I checked with my bank (TD) and they said it's due to the $0.01 fee, they don't accept any charges less than 1 dollar. How can I get around this?

  • Casual Listener
  • I recently changed my credit card number but Spotify won't accept it. I checked with my bank (TD) and they said it's due to the $0.01 fee, they don't accept any charges less than 1 dollar. How can I ...
  • 0220673166
  • Newbie
  • 4862 Views
  • 11 replies
  • 0 likes
  • 4862 Views
  • 11 replies
  • 0 likes

Cancel subscription when forgot password and password for the email.

Hello, i just made a new facebook and therefore i have to log in "manually" now after disconnecting the old facebook with spotify.I cant remember what password i used for either the email i used or the spotify account so there is no way for me to cha...

  • Newbie
  • Hello, i just made a new facebook and therefore i have to log in "manually" now after disconnecting the old facebook with spotify. I cant remember what password i used for either the email i used or...
  • MattSuda
  • Spotify Star
  • 840 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 840 Views
  • 1 replies
  • 0 likes

My account this bugged

Good evening! my premium account have this bug,accessing my account by phone my music was gone offlinethen I put to download again, but it downloads only a few %, and starts scoring offline.by windos application so does he already goes offline.what c...

  • Casual Listener
  • Good evening! my premium account have this bug, accessing my account by phone my music was gone offline then I put to download again, but it downloads only a few %, and starts scoring offline. by&...
  • tiago01
  • Casual Listener
  • 228 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 228 Views
  • 1 replies
  • 0 likes

debit card charge

is there a number i can call?

  • Newbie
  • is there a number i can call?
  • Maxim
  • Spotify Star
  • 215 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 215 Views
  • 1 replies
  • 0 likes

Unable to switch country from NZ to Malaysia

Hi, I am a premium subscriber. I wanted to change my country from NZ to Malaysia and I have follow the instruction whereby I have change my payment details to Malaysia's card and select to change my country. Yet I am still in NZ and my next renewal d...

  • Newbie
  • Hi, I am a premium subscriber.  I wanted to change my country from NZ to Malaysia and I have follow the instruction whereby I have change my payment details to Malaysia's card and select to cha...
  • Maxim
  • Spotify Star
  • 267 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 267 Views
  • 1 replies
  • 0 likes

wrong country

For whatever reason, Spotify thought I was in Canada when I signed up. Now my account is stuck showing me in Canada and I can't change it from the account overview page. The only option in the drop down box for country choice is Canada otherwise I'd ...

  • Casual Listener
  • For whatever reason, Spotify thought I was in Canada when I signed up. Now my account is stuck showing me in Canada and I can't change it from the account overview page. The only option in the drop d...
  • Maxim
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 237 Views
  • 1 replies
  • 0 likes

Solved!! Username

How do I find mine

  • Casual Listener
  • How do I find mine
  • Maxim
  • Spotify Star
  • 382 Views
  • 1 replies
  • 0 likes
  • Account
  • 382 Views
  • 1 replies
  • 0 likes