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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9748 Views
  • 3 replies
  • 9 likes
  • Security
  • 9748 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 490923 Views
  • 981 replies
  • 111 likes
  • Account
  • 490923 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213088 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213088 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122231 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122231 Views
  • 72 replies
  • 12 likes

Adria Alves

Hello. I'm having trouble to access my premium account, I paid the ticket before the closing date and already has five days and so far not out of the free. Please explain to me if something's wrong to have paid before the deadline.

  • Newbie
  • Hello. I'm having trouble to access my premium account, I paid the ticket before the closing date and already has five days and so far not out of the free. Please explain to me if something's wrong t...
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Logging on to spotify

Dear Sir's I write to you once more, in desperation, In my attempt to get back on SPOTIFY, as I have been a member since 1990. I have written to you outlinning the fact I'm unable to log on, even though I'm using the correct credentials, user name, e...

  • Visitor
  • Dear Sir's I write to you once more, in desperation, In my attempt to get back on SPOTIFY, as I have been a member since 1990. I have written to you outlinning the fact I'm unable to log on, even tho...
  • kbrooksc
  • Community Legend
  • 262 Views
  • 2 replies
  • 0 likes
  • 262 Views
  • 2 replies
  • 0 likes

Spotify won't work at all

I have been with Spotify premium for little over a year now and have never had any problems until now where I pay for premium and it's not letting me sign into my account as it says "Spotify can only be used for 14 days abroad" when all my settings a...

  • Newbie
  • I have been with Spotify premium for little over a year now and have never had any problems until now where I pay for premium and it's not letting me sign into my account as it says "Spotify can only...
  • user-removed
  • Not applicable
  • 218 Views
  • 1 replies
  • 0 likes
  • Premium
  • 218 Views
  • 1 replies
  • 0 likes

problem with premium

hello when i want to get 30 days of free premium , i click on paypal but after i have that : your payment provider seems to have trouble today, no worry no amount has been debited.please try again or use another method of payment. please help me , th...

  • Casual Listener
  • hello when i want to get 30 days of free premium , i click on paypal but after i have that : your payment provider seems to have trouble today, no worry no amount has been debited.please try again or...
  • remslol43
  • Casual Listener
  • 164 Views
  • 2 replies
  • 0 likes
  • Premium
  • 164 Views
  • 2 replies
  • 0 likes

Student Subscription cancelled

Hi,I noticed two days ago, that my Spotify-Premium subscription (8th of March - 8th of May) for students just cancelled,although it was supposed to extend itself for 12 months.Is this a common problem, or is there something I need to do to renew it?

  • Newbie
  • Hi, I noticed two days ago, that my Spotify-Premium subscription (8th of March - 8th of May) for students just cancelled, although it was supposed to extend itself for 12 months. Is this a common ...
  • LordRollin
  • Community Legend
  • 1627 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 1627 Views
  • 1 replies
  • 0 likes

Solved!! Seriously? Re-download all offline playlists after resolving payment issue?

If my subscription is paused because my credit card was declined (due to fraud alert), I have to re-download ALL my cached offline playlists? Bandwidth isn't cheap/free for everyone, FYI. Surely there's a way to address this?

  • Newbie
  • If my subscription is paused because my credit card was declined (due to fraud alert), I have to re-download ALL my cached offline playlists?  Bandwidth isn't cheap/free for everyone, FYI. &nbsp...
  • LordRollin
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 238 Views
  • 1 replies
  • 0 likes

Re: The Tip-off: Ringo Deathstarr

I payment applied three times at the same process, in my banck appear 3 payments to spotify, and when I log in to my account looks like a free version not premiun, Please let mw Know how can I get back my money for the others 2 payments and how can I...

  • Newbie
  • I payment applied three times at the same process, in my banck appear 3 payments to spotify, and when I log in to my account looks like a free version not premiun, Please let mw Know how can I get ba...
  • gnovella16
  • Roadie
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

change country

Kan inte byta land på mitt konto FAQ säger att jag skall göra det under premium inställningar men där står det bara att jag har Telia som leverantör hur gör man ?

  • Casual Listener
  • Kan inte byta land på mitt konto FAQ säger att jag skall göra det under premium inställningar men där står det bara att jag har Telia som leverantör hur gör man ? 🙂    
  • gnovella16
  • Roadie
  • 839 Views
  • 1 replies
  • 0 likes
  • Premium
  • 839 Views
  • 1 replies
  • 0 likes

Songs will not stop shuffling until they finally stop playing at all (Free account)

Hello, I'm a free user. I need help with my account which i do not understand why the songs in my playlist (or any other playlists) will not stop shuffling until at one point Spotify stops playing at all. Has it been hacked or are there some virus in...

  • Casual Listener
  • Hello,   I'm a free user. I need help with my account which i do not understand why the songs in my playlist (or any other playlists) will not stop shuffling until at one point Spotify stops p...
  • Aidil_Gunawan
  • Casual Listener
  • 324 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Security
  • 324 Views
  • 4 replies
  • 0 likes

Suddenly have to pay 10€ instead of 5€

Hello there,I'm a student and subscribed to Spotify Premium. I looked at my Paypal today and there was a transaction of 10€ instead of 5€. Do you know why it switched to the higher price and what can I do to switch back to 5€?Thanks a lot

  • Newbie
  • Hello there, I'm a student and subscribed to Spotify Premium. I looked at my Paypal today and there was a transaction of 10€ instead of 5€. Do you know why it switched to the higher price and what c...
  • CakeNetwork
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
    Unlimited
  • 241 Views
  • 1 replies
  • 0 likes

Account Hacked (400+ others too)

Hi there, Lots of email addresses and their passwords for spotify were leaked online today (400+ of them) mine being one of them. My account has now been compromised and the email address has been changed along with the password. As a premium user I ...

  • Casual Listener
  • Hi there,   Lots of email addresses and their passwords for spotify were leaked online today (400+ of them) mine being one of them.   My account has now been compromised and the email a...
  • gnovella16
  • Roadie
  • 499 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 499 Views
  • 6 replies
  • 0 likes

Solved!! Do I (admin) have to invite myself?

Hi: I am signed up for the family plan and have a couple of questions I could not find on the boards... Under the family plan, how many users can be logged in (or play music) at once?As me as the admin of the group, do i need to send myself a link to...

  • Casual Listener
  • Hi:   I am signed up for the family plan and have a couple of questions I could not find on the boards...   Under the family plan, how many users can be logged in (or play music) at on...
  • Pmsquillace
  • Casual Listener
  • 918 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 918 Views
  • 2 replies
  • 0 likes

Issues with account

Hello, I created an account while I was abroad to test out the service. I have moved to Canada recently and am having issues with my account. The country drop down on my profile only have US as an option, I cannot enter a Canadian postal code as it s...

  • Casual Listener
  • Hello,   I created an account while I was abroad to test out the service.  I have moved to Canada recently and am having issues with my account.  The country drop down on my profile ...
  • ericthibault_1
  • Casual Listener
  • 376 Views
  • 5 replies
  • 0 likes
  • Account
  • 376 Views
  • 5 replies
  • 0 likes

Solved!! My Premium account was Hacked

I've always used my account logging in through facebook but decided to log off on one of my devices yesterday, while logging back in I noticed that the email associated with my account had been changed as well as the password, although my facebook re...

  • Casual Listener
  • I've always used my account logging in through facebook but decided to log off on one of my devices yesterday, while logging back in I noticed that the email associated with my account had been chang...
  • CakeNetwork
  • Community Legend
  • 442 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 442 Views
  • 5 replies
  • 0 likes

Someone is using my account!

Hello! One day I opened my Spotify and all my lists were erased, also someone had added new playlists of musicians who I don't know and were not even in my language. All my account was changed, new friends, new followings... I closed my session on al...

  • Newbie
  • Hello!  One day I opened my Spotify and all my lists were erased, also someone had added new playlists of musicians who I don't know and were not even in my language.  All my account was c...
  • CakeNetwork
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 174 Views
  • 1 replies
  • 0 likes

I want to change my country

I already do the steps to change my country but it doesn't work

  • Newbie
  • I already do the steps to change my country but it doesn't work
  • user-removed
  • Not applicable
  • 226 Views
  • 1 replies
  • 0 likes
  • Account
  • 226 Views
  • 1 replies
  • 0 likes

Charged Twice with no warning

When I discovered Spotify has a student discount option, I opted out of auto-renew and waited for my last month of full price premium membership to finish so I could apply for the student price. Last night I tried applying several times on my phone, ...

  • Newbie
  • When I discovered Spotify has a student discount option, I opted out of auto-renew and waited for my last month of full price premium membership to finish so I could apply for the student price. &nb...
  • DasPeter
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 165 Views
  • 1 replies
  • 0 likes

Premium

Hallo, ich habe für Spotify-Premium bezahlt (mit einer Aufladekarte/Code). Als ich zahlte hieß es 30 Tage kostenlos. Also müsste es mir ja eigentlich erst nach 30 Tagen die Summe von 9.99 berechnen oder? Weil bei meinem Konto steht das mein Premium i...

  • Newbie
  • Hallo, ich habe für Spotify-Premium bezahlt (mit einer Aufladekarte/Code). Als ich zahlte hieß es 30 Tage kostenlos. Also müsste es mir ja eigentlich erst nach 30 Tagen die Summe von 9.99 berechnen o...
  • Maxim
  • Spotify Star
  • 344 Views
  • 1 replies
  • 0 likes
  • Premium
  • 344 Views
  • 1 replies
  • 0 likes

Can't redeem Spotify Gift Card €30

Yesterday I bought a Spotify Gift Card for €30 at an offical shop.Today I tried to redeem this card. It says the code is invalid.I am wondering what to do, since I am sure I can read and I am sure I flll in the right symbols. I have tried it many tim...

  • Newbie
  • Yesterday I bought a Spotify Gift Card for €30 at an offical shop. Today I tried to redeem this card. It says the code is invalid. I am wondering what to do, since I am sure I can read and I am sur...
  • user-removed
  • Not applicable
  • 335 Views
  • 3 replies
  • 0 likes
  • 335 Views
  • 3 replies
  • 0 likes

Cannot Login

Hello everyone, I just setup an account with Spotify, but I am unable to login with my username/password. Please advise. Note the following: I DO NOT have a facebook account so that is not the issueNo firewall settings on my laptop (or my phone)I sig...

  • Regular
  • Hello everyone,   I just setup an account with Spotify, but I am unable to login with my username/password.  Please advise.  Note the following:   I DO NOT have a facebook acc...
  • Maxim
  • Spotify Star
  • 625 Views
  • 11 replies
  • 0 likes
  • Login
  • 625 Views
  • 11 replies
  • 0 likes