Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Podcast Image Zooming In

Podcast Image Zooming In

Plan

Free

Country

All

Device

Smartphone

Operating System

All

 

Hello,

 

The images I'm using for my podcast seem to be zoomed in when looking at the individual episodes and previews.

 

I have ensured these are square shaped and meet the sizing requirements (1400 x 1400px) but still they zoom in and look quite stupid.

 

I can't upload any larger image as it goes over the 1MB limit and the 1400 x 1400 is required to get it on Apple Podcasts. 

 

For what it's worth the podcast is hosted on Podbean. 

 

Is there a way of stopping this, or changing the image so it works?

 

Thanks

 

Reply
1 Reply

Hey there @KVHStudios

 

Thanks for reaching out to us about this - we'll be glad to help you out here.

 

Just to confirm, have you tried a clean reinstall of the Spotify app on your device? We recommend this step as it'll remove the old drivers first and then install the new ones. It'll also get you the latest version of Spotify. These changes tend to solve issues like the one you're experiencing.

 

Give your device a quick restart as well before you open the newly installed app. 

 

We also suggest you get in touch with our team at Support for Podcasters. These folks specialize in queries submitted to Spotify by podcast creators. They’ll be able to help you more specifically with the issue you’re addressing. 

 

You can reach out to them at podcasters-support@spotify.com.    

 

Hope this helps. Let us know if you have any more questions. 

Suggested posts