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Problem With Password and Playlist

Problem With Password and Playlist

Hi all, 

I have had my spotify account for the last year or so and have not used it that much until recently. I just got the app for my phone and reseted my password to log in. Since I have done that I get an error code 3 when loging in. I have changed it 3 times to see what was wrong yet still get this error code so I cant log into my app on the computer or the phone. I can however after resetting the password log in online to edit profile and stuff like that but no acess to songs and playlist. Second question, I have done a lot more on my 1 main playlist recently and have made the most of the song recomendations on the bottom. However lots of the songs it has been recently been giving me I added already yet when I check for them they are not there. Is there a limit to the amount of songs I can have or is there a glitch that erases songs or replaces them if it is recomended?

Any help from users or spoftify support would be apperciated.

Thanks

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2 Replies

I suddenly can't log in either - error code 3.

I can log in to the community so I know my password and username, but unable to log in to any app or computer. I have also uninstalled and reinstalled.>????

Hey @User12310 @lys5

 

Try logging into your Spotify profile on your browser here with your email. Your username will be displayed after you login.

 

Next, logout of the app in your device, and be sure to use that username, instead of your email address, to login to your account.

 

More info on error code 3 here:

https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Error-code-3/m-p/1248992

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