Get help with logging in, passwords, and account settings.
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...
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I have 2 Spotify accounts. I added the second account to use my school email address for the Premium student discount. I want to delete my original account, but I can't figure out how to do that. Can someone please explain to me how to delete your Sp...
It has been two months that Spotify is using the wrong debut card causing over drafts. I've changed the card twice online to the correct one and it still charging my old card. The website even says the correct one is on file. This needs to stop.
I keep trying to login to my spotify account but it keeps on telling me: ''You've already created an account with this e-mail address.'' But I am trying to LOG IN, not create a new account. I tried all the suggestions that the help section says to do...
Hola, alguien podria de ayudarme o guiarme en un asunto de la sucripcion, lo que pasa que al momento de poner mis datos de la tarjeta y todo, me dice que en este momento no se puede.. y asi con todas las demas tarjetas, y esto nadamas me genera que e...
Hello, I created a new Account, which i linked with Facebook, that i wanted to use with Spotify Premium, because with this one, none of my friends will be able to recognise me, problem is just this morning i tried to activate Spotify Student and had ...
I'm checking my bank account and see I was charged $9.99 for having Spotify Premium, but I've been on the Student discount so I understand why I wasn't instead charegd $4.99. I wasn't notified that student discounts only lasted for a year and that so...
Can you please unlink the Facebook account associated with my Spotify?
Hi guys,I'm already a premium user, but I want to apply my student discount. Can I apply it mid-subscription or will I need to cancel and then re-subscribe with the student discount?Thanks in advance!
The music gets cut off all the time, i have changed my passworld and logged off all devices.. what the hell is happening?
I registered to spotify by Facebook but now I want to unlik my fb accont from it. I don't know how I can do it. Please help me.If I wrote something wrong, sorry. My english isn't perfect
Hi, I am a student in Uk but the bank I use is in the US, is there anyway I can use the student discount avaiable to Uk students. After being charged the full price i cancelled my membership in here and now i can't even log in to spotify what is goin...
Hello! I bought my dad a Spotify subscription for Christmas but he can't use it as I used the wrong email address (which he doesn't have access to and now I don't know what I used!) I'm being charged for this account. Please could I have some help de...
MOL points is listed as payment option.I bought 1 month since i thought the offer for 3 months is included in it.u offered the 3 months and list mol points to pay but mol points 3 months cost S$30++.
Realizei o pagamento do premium e na minha conta não ativou o premiu ainda o pagamento foi realizado via boleto no dia 22/03/2016, segue a informação recebida no email "Pagamento confirmado via Boleto Bancário.Pedido Spotify código 273403000089-1".
my wife and i have a spotify premium family account yet we are being kicked off the stream for multiple devices. I am listening on a Iphone at work and she is listening via the sonos at home.
HiI'm on a premium trial at the moment. And I'm not sure if I want to stay on the premium subscription after the trial. Now when I was reading the terms and conditions it said you could unsubscribe in the account tab, but when I had a look for this i...
Hi, someone has changed my Account details (password and email) but I can still login to my account via facebook, the problem is that I can't use normal support form because all answers will be send to the new email. Basically I can login to my Accou...
Hey I'm planning to upgrade my premium account to the family subscription. But my premium account has just been charged for the next month already. So if I add the family package, will the 14,99€ count for the month after my premium ends? I'm confuse...
My wife and I now live in France. I have an UK and a BE credit card, my wife has a FR card. I have a premium account and my account is linked to my UK credit card. She used to be on a free Spotify account and has her account linked to FR. We want to ...