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Accounts

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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • bebstyle
  • Casual Listener
  • 264304 Views
  • 517 replies
  • 34 likes
  • Account
    Free
  • 264304 Views
  • 517 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13047 Views
  • 6 replies
  • 11 likes
  • Security
  • 13047 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 529518 Views
  • 989 replies
  • 113 likes
  • Account
  • 529518 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128132 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128132 Views
  • 74 replies
  • 12 likes

iOS different in app purchase and activate issue

After purchased the premium plan thru App Store, I cannot find where I can enter the subscription code (or it will update by my email address after I pay?) I also feel confuse on different plans. Can anyone help to explain their difference? But it se...

  • Casual Listener
  • After purchased the premium plan thru App Store, I cannot find where I can enter the subscription code (or it will update by my email address after I pay?) I also feel confuse on different plans. Can...
  • osornios
  • Spotify Star
  • 207 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 207 Views
  • 3 replies
  • 0 likes

Family Plan - Invite Link or email invite get error msg. Can't add members

Switched from premium to family plan. Emailed link to family members and they received error msg when trying to access. I then did the direct email invite and rec'd error msg, each time. Please let me know how to correct this issue or cancel my subsc...

  • Newbie
  • Switched from premium to family plan. Emailed link to family members and they received error msg when trying to access. I then did the direct email invite and rec'd error msg, each time.  Pleas...
  • catznjmr
  • Newbie
  • 366 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 366 Views
  • 1 replies
  • 0 likes

Solved!! Can i upload a music?

So, i have some musics that are not in Spotify, can i Upload them anywhere so i can hear them on my Spotify Playlist?Doesn't have to be public, i just want to put them on my Playlist.Thank you.

  • Casual Listener
  • So, i have some musics that are not in Spotify, can i Upload them anywhere so i can hear them on my Spotify Playlist? Doesn't have to be public, i just want to put them on my Playlist. Thank you.
  • apecuca
  • Casual Listener
  • 989 Views
  • 3 replies
  • 0 likes
  • Other
  • 989 Views
  • 3 replies
  • 0 likes

Solved!! Paguei PREMIUM pela App Store mas não recebi

Paguei U$ 7,99 para ter premium, tenho o recibo da APP STORE no meu email. Mesmo assim não recebi o premium, acusa que eu tenho o Spotify Free. Alguém poderia ajudar? Segue em anexo a print do recibo da compra

  • Newbie
  • Paguei U$ 7,99 para ter premium, tenho o recibo da APP STORE no meu email. Mesmo assim não recebi o premium, acusa que eu tenho o Spotify Free.   Alguém poderia ajudar?   Segue em a...
  • JLCamilo
  • Newbie
  • 1065 Views
  • 8 replies
  • 2 likes
  • 1065 Views
  • 8 replies
  • 2 likes

I can't get my premium account activated

I can't get my premium account activated, there is no comunication between bank and spotify. Sootify tells me it's my bank who is not aproving the charge and my bank says it's spotify who doesn't complete the transaction. Meanwhile I don't have my ac...

  • Newbie
  • I can't get my premium account activated, there is no comunication between bank and spotify.  Sootify tells me it's my bank who is not aproving the charge and my bank says it's spotify who does...
  • Maxim
  • Spotify Star
  • 271 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 271 Views
  • 1 replies
  • 0 likes

Issues with subscription

Hi, today I have subscribed to Spotify Premium (Family) for a YEAR, but I cant add Family Members in the Familiar Package

  • Newbie
  • Hi, today I have subscribed to Spotify Premium (Family) for a YEAR, but I cant add Family Members in the Familiar Package
  • DylanDakota
  • Roadie
  • 303 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution My friends facebook won't disappear from my Spotify!

So a while ago I used my Spotify on my friends phone, and now I can't get his facebook to disappear. It says that there is no facebook attatched, but it's still his name and fb profile picture on the account. I really don't want to connect my own fac...

  • Casual Listener
  • So a while ago I used my Spotify on my friends phone, and now I can't get his facebook to disappear. It says that there is no facebook attatched, but it's still his name and fb profile picture on the...
  • gefanimej
  • Casual Listener
  • 356 Views
  • 3 replies
  • 0 likes
  • Account
  • 356 Views
  • 3 replies
  • 0 likes

What happens after the 7-day trial?

I've had my account for a couple days and I really like it. I signed up for a free account membership, which doesn't allow you unlimited skips. Upon using my maximum number of skips, it automatically signed me up for the 7-day trial.
I'm worried that ...

  • Visitor
  • I've had my account for a couple days and I really like it. I signed up for a free account membership, which doesn't allow you unlimited skips. Upon using my maximum number of skips, it automatically...
  • MultiGenre
  • Newbie
  • 4234 Views
  • 3 replies
  • 0 likes
  • Free
  • 4234 Views
  • 3 replies
  • 0 likes

Cancelled Subscription Twice but it keeps Charging Me for Premium

I canceled Spotify Twice after the free trial but it keeps charging me?! I don't have the money to keep paying this. I sent a message to spotifys customer service but I have heard nothing from them. You guys better fix this problem or I'm getting sus...

  • Newbie
  • I canceled Spotify Twice after the free trial but it keeps charging me?! I don't have the money to keep paying this. I sent a message to spotifys customer service but I have heard nothing from them. ...
  • Blend
  • Casual Listener
  • 658 Views
  • 5 replies
  • 1 likes
  • 658 Views
  • 5 replies
  • 1 likes

Spotify Premium wont work!!!

I just got spotify premium and on the account on spotify website it says i have an active subscription. When i sign into spotify app on my computer and iphone its like i dont have premium just the basic free version. i payed for premium and i would l...

  • Newbie
  • I just got spotify premium and on the account on spotify website it says i have an active subscription. When i sign into spotify app on my computer and iphone its like i dont have premium just the ba...
  • Egyptegypt2
  • Newbie
  • 6467 Views
  • 5 replies
  • 2 likes
  • 6467 Views
  • 5 replies
  • 2 likes

Premium

I've tried to upgraded from free to premium. It shows that my payment went through but it still won't let me use the premium features. I've restarted my phone and I have deleted the app and installed it more than once. Can someone please help me figu...

  • Newbie
  • I've tried to upgraded from free to premium. It shows that my payment went through but it still won't let me use the premium features. I've restarted my phone and I have deleted the app and installed...
  • Maxim
  • Spotify Star
  • 249 Views
  • 1 replies
  • 0 likes
  • Premium
  • 249 Views
  • 1 replies
  • 0 likes

Spotify account

How can I change my username and email because my dad made 2 accounts under his name accidentally and I wanna change it

  • Newbie
  • How can I change my username and email because my dad made 2 accounts under his name accidentally and I wanna change it
  • Maxim
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • Premium
  • 159 Views
  • 1 replies
  • 0 likes

Superuser Contribution Being charged for premium but only have free account

Have read posts re why I might not be able to access my premium account despite being debited monthly, but after trying to log on with different emails all of them were not recognised except for one which only has free version. This has only arisen s...

  • Newbie
  • Have read posts re why I might not be able to access my premium account despite being debited monthly, but after trying to log on with different emails all of them were not recognised except for one ...
  • Bill1357988
  • Casual Listener
  • 214 Views
  • 2 replies
  • 0 likes
  • Premium
  • 214 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't access account

Hello, I have a Spotify account I made for my mom who does not use email that charges her credit card every month and recently her Spotify app logged her out and when I tried to log back in it brings me to a Spotify account of mine that only has 1 pl...

  • Newbie
  • Hello, I have a Spotify account I made for my mom who does not use email that charges her credit card every month and recently her Spotify app logged her out and when I tried to log back in it brings...
  • Laura
  • Roadie
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution L

Se me hizo el cobro del servicio dos veces, y ni si quiera cuento con él servicio premium

  • Newbie
  • Se me hizo el cobro del servicio dos veces, y ni si quiera cuento con él servicio premium
  • Laura
  • Roadie
  • 217 Views
  • 1 replies
  • 0 likes
  • Login
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Passwords with special characters incorrectly accepted

I signed up using a generated password with special characters:'J2dDMb70Ro,DOa"K^Ri2I9m0ZdcwA The sign-up page accepted the password, however, I was not able to log in again with this password anywhere else and had to reset it to a password that only...

  • Newbie
  • I signed up using a generated password with special characters: 'J2dDMb70Ro,DOa"K^Ri2I9m0ZdcwA   The sign-up page accepted the password, however, I was not able to log in again with this pass...
  • Laura
  • Roadie
  • 285 Views
  • 1 replies
  • 0 likes
  • Account
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can not log in using my facebook account

i can not log in using my facebook account my user name is 12154097055 and i always log in using facebook but now a 404 error appears and cant acces it

  • Newbie
  • i can not log in using my facebook account my user name is 12154097055 and i always log in using facebook but now a 404 error appears and cant acces it
  • Laura
  • Roadie
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Its not possible for me to activate the 7 day free trial on a new account

I recently created a new account after I forgot the password to my old one and I would like to activate the 7 day free trial however I don't hahave option to activate it

  • Newbie
  • I recently created a new account after I forgot the password to my old one and I would like to activate the 7 day free trial however I don't hahave option to activate it
  • Laura
  • Roadie
  • 187 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution 7 day free trial

I clicked the 7 day free trial is it going to charge me after it's over?

  • Newbie
  • I clicked the 7 day free trial is it going to charge me after it's over?
  • Laura
  • Roadie
  • 152 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 152 Views
  • 1 replies
  • 0 likes

Paying for premium family subscription with a gift card

I'd like to use a gift card to pay for a premium family subscription - is this possible?

  • Newbie
  • I'd like to use a gift card to pay for a premium family subscription - is this possible?
  • Maxim
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 167 Views
  • 1 replies
  • 0 likes