Account Error Facebook

I have an account created by Facebook, and I was accessing by my cellphone, today I open the program, and did not show my user, i clicked to access through Fb, and nothing, i uninstalled the app, and clicked enter the Fb, just that created a new acco...

• Galrond
• Newbie
• I have an account created by Facebook, and I was accessing by my cellphone, today I open the program, and did not show my user, i clicked to access through Fb, and nothing, i uninstalled the app, and...
• 2016-07-19 11:37:34 PM
• 2016-07-19 12:59:48 AM
• osornios
• Spotify Star
• 156 Views
• 1 replies
• 0 likes
• Account
  Premium

Payment

Hi, im a premium user of Spotify but I have a problem, a few months ago my brother created an account with my mom's card, but he got bored after 1 or 2 monts. The problem is that he don't know the mail or nickname that he used so we can't delete it a...

• Nacho1894
• Newbie
• Hi, im a premium user of Spotify but I have a problem, a few months ago my brother created an account with my mom's card, but he got bored after 1 or 2 monts. The problem is that he don't know the ma...
• 2016-07-19 12:02:17 AM
• 2016-07-19 12:49:53 AM
• osornios
• Spotify Star
• 125 Views
• 1 replies
• 0 likes
• Premium

Log In Failed

I am not enjoying my free subscription on my spotify due to log in failed. A problem occured on my Fido account last January and from then on I cannot open my free spotify subscription. I am a frequent user of spotify and hoping a soonest resolution ...

• hachiko3
• Newbie
• I am not enjoying my free subscription on my spotify due to log in failed. A problem occured on my Fido account last January and from then on I cannot open my free spotify subscription. I am a freque...
• 2016-07-19 12:03:54 AM
• 2016-07-19 12:48:27 AM
• osornios
• Spotify Star
• 233 Views
• 1 replies
• 0 likes
• Free

Any way of payment works!

So I used to have a premium account, but my credit card was stolen so I got a new one. In the meantime my premium account was paused. Now I'm trying to pay it with the new card and it doesn't work, nor any of my other cards, or any way of payment. An...

• rodrigona
• Newbie
• So I used to have a premium account, but my credit card was stolen so I got a new one. In the meantime my premium account was paused. Now I'm trying to pay it with the new card and it doesn't work, n...
• 2016-07-19 12:13:29 AM
• 2016-07-19 12:40:56 AM
• osornios
• Spotify Star
• 141 Views
• 1 replies
• 0 likes
• Account
  Premium

My Spotify subscription

Okay so I'm getting charged for Spotify but my account still says it's free and it's only working as free. so can anyone help me?

• eadams1997
• Newbie
• Okay so I'm getting charged for Spotify but my account still says it's free and it's only working as free. so can anyone help me?
• 2016-07-19 12:08:31 AM
• 2016-07-19 12:25:25 AM
• Maxim
• Spotify Star
• 159 Views
• 1 replies
• 0 likes
• Account
  Free
  Other
  Subscription

Problema com pagamento

No mês de Junho, mudei minha conta de premium para family, porém, na fatura do cartão me cobraram tanto os 14 R$ do premium quanto os 22R$ do pacote family, como posso resolver isto?

• PedroFreire1
• Casual Listener
• No mês de Junho, mudei minha conta de premium para family, porém, na fatura do cartão me cobraram tanto os 14 R$ do premium quanto os 22R$ do pacote family, como posso resolver isto?
• 2016-07-19 3:42:23 AM
• 2016-07-19 11:33:50 PM
• PedroFreire1
• Casual Listener
• 355 Views
• 4 replies
• 0 likes
• Account
  Premium

My premium subscription has been paused.

I'm trying to renew my subscription but it keeps saying there's a problem with my card even though I've tried 3 different ones all of which I know are in credit - please help!

• Foxlow4
• Newbie
• I'm trying to renew my subscription but it keeps saying there's a problem with my card even though I've tried 3 different ones all of which I know are in credit - please help!
• 2016-07-19 6:50:33 PM
• 2016-07-19 11:08:33 PM
• mapuya19
• Community Legend
• 198 Views
• 1 replies
• 0 likes
• Premium
  Subscription

Premium Family in Canada

If what I am reading is true, there is a family plan available everywhere except Canada. I assume that is because of some sort of contract that Spotify signed with Rogers, as Rogers is able to give family plans to their wireless customers. I have bee...

• StreakTO
• Newbie
• If what I am reading is true, there is a family plan available everywhere except Canada.  I assume that is because of some sort of contract that Spotify signed with Rogers, as Rogers is abl...
• 2016-07-08 7:03:26 PM
• 2016-07-19 10:50:07 PM
• warlorax
• Newbie
• 289 Views
• 2 replies
• 0 likes
• Premium

Premium account compromised, email/password changed without permission

Hello,I just received an email from Spotify that my email address was changed. This change was without my permission and it looks like my password was changed as well. I can login with Facebook but I'm unable to change my email or password without kn...

• Civrock
• Newbie
• Hello, I just received an email from Spotify that my email address was changed. This change was without my permission and it looks like my password was changed as well. I can login with Facebook b...
• 2016-03-19 5:38:11 PM
• 2016-07-19 9:33:15 PM
• cx
• Regular
• 2776 Views
• 2 replies
• 0 likes
• Account
  Login
  Premium

Logout of all devices, even the offline ones.

Hi, There are devices which are logged into my spotify but are offline at the moment and even when I try the option "Logout of all devices" in the account settings, they still remain logged in. Lets say the spotify app on my device is logged in but I...

• user-removed
• Visitor
• Hi,   There are devices which are logged into my spotify but are offline at the moment and even when I try the option "Logout of all devices" in the account settings, they still remain logged ...
• 2016-07-18 11:10:18 AM
• 2016-07-19 8:56:52 PM
• osornios
• Spotify Star
• 2281 Views
• 3 replies
• 0 likes
• Account

Deactivate Facebook but keep account.

I tried to create a password for my device so I would not have to use my facebook to log in on my device. When I try to create the password for my username, it says error.

• salernoa23
• Newbie
• I tried to create a password for  my device so I would not have to use my facebook to log in on my device. When I try to create the password for my username, it says error. 
• 2016-07-19 8:42:13 PM
• 2016-07-19 8:53:16 PM
• mahnouel
• Regular
• 174 Views
• 1 replies
• 0 likes
• Account

Charged 4 times in a month

I was charges 4 times this month for my premium account.Yesterday I found out about the student discount plan, so I decided to sign up for it. I put all my information in ( credit card and personal info( and when I hit the verification button, it sai...

• kristinwooters
• Casual Listener
• I was charges 4 times this month for my premium account. Yesterday I found out about the student discount plan, so I decided to sign up for it. I put all my information in ( credit card and personal...
• 2016-07-18 9:27:10 PM
• 2016-07-19 8:52:06 PM
• osornios
• Spotify Star
• 261 Views
• 3 replies
• 0 likes
• Account
  Premium
  Subscription

We are being charged for Premium but don't have access

We are being charged via our apple account for premium access but do not have access the last receipt i have is March 2015? Username: 12135919937 I contacted Apple help desk and they have suggested i contact spotify. Thank you for your help. Beverley...

• beverleycharmer
• Casual Listener
• We are being charged via our apple account for premium access but do not have access the last receipt i have is March 2015?   Username: 12135919937   I contacted Apple help desk and the...
• 2016-07-11 10:11:03 AM
• 2016-07-19 8:49:06 PM
• osornios
• Spotify Star
• 254 Views
• 3 replies
• 0 likes
• Account

Getting student discount whike already having premium

Hey guys I already have a premium account but I didn't have the student discount linked with it and was paying full price. I just purchased the student discount whike logging in through Facebook like I did with the first subscription. Am I going to g...

• Mattytates22
• Newbie
• Hey guys I already have a premium account but I didn't have the student discount linked with it and was paying full price. I just purchased the student discount whike logging in through Facebook like...
• 2016-07-19 6:56:06 PM
• 2016-07-19 8:43:07 PM
• mahnouel
• Regular
• 153 Views
• 1 replies
• 0 likes
• Subscription

Email Address already taken

I was trying to register an account cause I was planning to subscribe to premium. But when I typed in my email address. a notification keeps popping up "email address already taken". the thing is that its a new email add I just created and i don't re...

• mielmariano
• Newbie
• I was trying to register an account cause I was planning to subscribe to premium. But when I typed in my email address. a notification keeps popping up "email address  already taken". the thing ...
• 2016-07-19 6:49:11 PM
• 2016-07-19 8:33:43 PM
• Maxim
• Spotify Star
• 503 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

I paid and haven't get Premium

I paid for Spotify Premium. The payment was processed and still i havent get my premium. I already reset the spotify application and log out and in and still the same. Need help.

• user124
• Casual Listener
• I paid for Spotify Premium. The payment was processed and still i havent get my premium. I already reset the spotify application and log out and in and still the same. Need help.
• 2016-07-19 7:32:19 PM
• 2016-07-19 8:32:19 PM
• Maxim
• Spotify Star
• 233 Views
• 3 replies
• 0 likes
• Other
  Premium
  Subscription

Change username

Hi, I am a Rogers Wireless client. I have a spotify account included with my Rogers Wireless account. I need to close my spotify account so I can reopen it and get a relevant username. I used Facebook Connect when I created my Spotify account and sin...

• user-removed
• Visitor
• Hi, I am a Rogers Wireless client. I have a spotify account included with my Rogers Wireless account. I need to close my spotify account so I can reopen it and get a relevant username. I used Faceboo...
• 2016-07-19 7:50:45 PM
• 2016-07-19 8:31:49 PM
• mahnouel
• Regular
• 179 Views
• 1 replies
• 0 likes
• Account

Have premium but cannot locate it how do i cancel it?

• Dar11
• Casual Listener
• 2016-07-19 7:02:28 PM
• 2016-07-19 8:28:58 PM
• Maxim
• Spotify Star
• 268 Views
• 5 replies
• 0 likes
• Premium