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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9795 Views
  • 3 replies
  • 9 likes
  • Security
  • 9795 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 491638 Views
  • 981 replies
  • 111 likes
  • Account
  • 491638 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213308 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213308 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122351 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122351 Views
  • 72 replies
  • 12 likes

2 separate accounts, 1 debit card

Hello Spotify Community! I am struggling to get my subscriptions to work - me and my wife are having to separate premium accounts which are paid for with my debit card. We intentionally don't use Family option. We constantly get error messages saying...

  • Newbie
  • Hello Spotify Community!   I am struggling to get my subscriptions to work - me and my wife are having to separate premium accounts which are paid for with my debit card. We intentionally don'...
  • LordRollin
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 243 Views
  • 1 replies
  • 0 likes

I cant get premium..

so as of right now I am in korea, but then I want premium. the only payment i have is through mobile bills for taiwan. (i am not sure if the region i am in have to do with anything). but then whenever i put in my information and everything and hit en...

  • Casual Listener
  • so as of right now I am in korea, but then I want premium. the only payment i have is through mobile bills for taiwan. (i am not sure if the region i am in have to do with anything). but then wheneve...
  • LordRollin
  • Community Legend
  • 306 Views
  • 3 replies
  • 0 likes
  • Premium
  • 306 Views
  • 3 replies
  • 0 likes

Solved!! GIFT-CARD not RECEIVED

I have just bought a Spotify Premium Gift-Card for today and i have not yet received a comfirmation email and the code on my email account. What Am I supposed to do? Sorry for my bad English Please help!Thx

  • Newbie
  • I have just bought a Spotify Premium Gift-Card for today and i have not yet received a comfirmation email and the code on my email account. What Am I supposed to do? Sorry for my bad English 😞 Plea...
  • LordRollin
  • Community Legend
  • 1563 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1563 Views
  • 1 replies
  • 0 likes

My subcription of 1year turned to free account

When I log into my account and went to offline, i cannot play my playlist as its showing your device is offline..and after an enquiry i got a spotify code once again but i dont know where should i insert that code..please help me on this..thank youMy...

  • Casual Listener
  • When I log into my account and went to offline, i cannot play my playlist as its showing your device is offline..and after an enquiry i got a spotify code once again but i dont know where should i in...
  • Lakkadi88
  • Casual Listener
  • 245 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 245 Views
  • 4 replies
  • 0 likes

Superuser Contribution Paid for premiun under wrong name

I recently got a new phone and when i went to transfer my spotify i noticed it had no music when i logged in but when i looked on my old phone, i was logged into a different name with all my songs. The money came out of my account so is it possible i...

  • Casual Listener
  • I recently got a new phone and when i went to transfer my spotify i noticed it had no music when i logged in but when i looked on my old phone, i was logged into a different name with all my songs. T...
  • Beckarooster94
  • Casual Listener
  • 170 Views
  • 2 replies
  • 0 likes
  • Account
  • 170 Views
  • 2 replies
  • 0 likes

Unlink Facebook account to link to another

Hello,I've created one Spotify account without linking to Facebook initially.Once I've tried to link it to Facebook but, as another person with his own FB profile have logged in my computer, it connected automatically to his profile.I've tried everyt...

  • Casual Listener
  • Hello, I've created one Spotify account without linking to Facebook initially. Once I've tried to link it to Facebook but, as another person with his own FB profile have logged in my computer, it c...
  • zupytupy
  • Casual Listener
  • 344 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 344 Views
  • 2 replies
  • 0 likes

No access to email and forgot password

HiI forgot my password and no longer have access to my email address. I have sent several notes to spotify but they just say they will email me at the address I don't have access to. If anyone can help please email me at [email address removed] thank...

  • Casual Listener
  • Hi I forgot my password and no longer have access to my email address. I have sent several notes to spotify but they just say they will email me at the address I don't have access to. If anyone ca...
  • Mrssticky1968
  • Casual Listener
  • 356 Views
  • 4 replies
  • 0 likes
  • Login
  • 356 Views
  • 4 replies
  • 0 likes

Can't choose my country in list of countries

I set up Spotify Premium for family with my mothers account as the main account, but when I went on my own account and tried changing my settings, the changes wouldn't save because the country I chose was invalid (Norway). Naturally, to save my setti...

  • Casual Listener
  • I set up Spotify Premium for family with my mothers account as the main account, but when I went on my own account and tried changing my settings, the changes wouldn't save because the country I chos...
  • Maxim
  • Spotify Star
  • 331 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 331 Views
  • 3 replies
  • 0 likes

Premium possible to download songs onto basic MP3 player (Zune)?

Is it possible to download subcription songs with Premium onto a Zune? The Zune does not have Internet connectivity. It's like a basic MP3 player.

  • Casual Listener
  • Is it possible to download subcription songs with Premium onto a Zune? The Zune does not have Internet connectivity. It's like a basic MP3 player.
  • Qluraqan
  • Music Fan
  • 562 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 562 Views
  • 3 replies
  • 0 likes

.99 cent 3 month premium but I want to upgrade to family after 1 month, how will this work?

So I've only used 1 month of 3 months but I want to upgrade to family plan today. If I do this do I forfeit my remaining 2 months of .99 or will family plan and payment not start until the 3 months expire ?

  • Newbie
  • So I've only used 1 month of 3 months but I want to upgrade to family plan today. If I do this do I forfeit my remaining 2 months of .99 or will family plan and payment not start until the 3 months e...
  • Maxim
  • Spotify Star
  • 469 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 469 Views
  • 1 replies
  • 0 likes

Payment problems

I tried to pay premium 3 times but spotify told me that there was a problem with the payment, 1 hour later i check my bank account and i have paid for spotify 3 times, but I don't have premium. Sorry if there's a spelling mistke im not american.

  • Newbie
  • I tried to pay premium 3 times but spotify told me that there was a problem with the payment, 1 hour later i check my bank account and i have paid for spotify 3 times, but I don't have premium. Sorry...
  • Maxim
  • Spotify Star
  • 248 Views
  • 1 replies
  • 1 likes
  • Account
  • 248 Views
  • 1 replies
  • 1 likes

Missing account

I got logged out when spotify had issues and have lost my premium. Tried uninstalling/reinstalling the app and changing my password. As far as I can tell I must have a duplicate account but don't have another email address that I can remember and no ...

  • Newbie
  • I got logged out when spotify had issues and have lost my premium. Tried uninstalling/reinstalling the app and changing my password. As far as I can tell I must have a duplicate account but don't hav...
  • Maxim
  • Spotify Star
  • 147 Views
  • 1 replies
  • 0 likes
  • Login
  • 147 Views
  • 1 replies
  • 0 likes

Can't find old account

Hi there,I have changed jobs recently (spotify was on my old work phone and desktop) and it appears my old account was deleted. I tried to log back in, but couldn't find the account so just signed up to a new one thinking it would be the same. A few ...

  • Newbie
  • Hi there, I have changed jobs recently (spotify was on my old work phone and desktop) and it appears my old account was deleted. I tried to log back in, but couldn't find the account so just signed ...
  • Maxim
  • Spotify Star
  • 145 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 145 Views
  • 1 replies
  • 0 likes

Cancelled my spotify account still taking money off me. Plis i forgot my email and password

Hey there I cancelled my spotify premium account but it's still deducting money from my account and now I can't remember my email and password. It's also taking money 2 aweek off my account

  • Newbie
  • Hey there I cancelled my spotify premium account but it's still deducting money from my account and now I can't remember my email and password. It's also taking money 2 aweek off my account
  • Maxim
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • Premium
  • 253 Views
  • 1 replies
  • 0 likes

Need help

I subscribed on spotify premium using my credit card. But ive got a free spotify premium as a promo of globe telecom. how can I unsubscribe my 1st subrcription using my credit card.

  • Newbie
  • I subscribed on spotify premium using my credit card. But ive got a free spotify premium as a promo of globe telecom. how can I unsubscribe my 1st subrcription using my credit card.
  • Maxim
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 163 Views
  • 1 replies
  • 0 likes

Paying for Spotify Premium through iTunes but still shows as free

I moved from Spotify Free to Premium and are paying via iTunesBut when I log on to my Spotify account via a webpage it still shows as freeAnd this is prevnting me from hooking up to my new Sonos system I boughtI heard Spotify just needs to update my ...

  • Newbie
  • I moved from Spotify Free to Premium and are paying via iTunes But when I log on to my Spotify account via a webpage it still shows as free And this is prevnting me from hooking up to my new Sonos ...
  • Maxim
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • Account
  • 226 Views
  • 1 replies
  • 0 likes

Solved!! Premium uppgrade

Hej, I just upgraded to premium and invited my two kids. We all have separate accounts today. Will the accounts automatically change into premium? No risk for double charges? Best Regards ilona

  • Newbie
  • Hej, I just upgraded to premium and invited my two kids. We all have separate accounts today. Will the accounts automatically change into premium? No risk for double charges? Best Regards ilona &nbs...
  • Maxim
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • Premium
  • 229 Views
  • 1 replies
  • 0 likes

Being charged for premium when I cancelled my subscription.

I had made sure that my automatic renewal was off so that this wouldn't happen but when my Spotify premium expired I was charged again. I would like to know why and I would also like my money back!!!

  • Casual Listener
  • I had made sure that my automatic renewal was off so that this wouldn't happen but when my Spotify premium expired I was charged again. I would like to know why and I would also like my money back!!!
  • Maxim
  • Spotify Star
  • 296 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 296 Views
  • 3 replies
  • 0 likes

Changed facebook password now I can't login

Hi I recently changed my facebook password and now I cannot log in spotify with facebook anymore. (tryinglogging in with the webplayer prompts me to the message "username or password wrong", while trying logging in on the desctop app gives me an erro...

  • Newbie
  • Hi   I recently changed my facebook password and now I cannot log in spotify with facebook anymore. (tryinglogging in with the webplayer prompts me to the message "username or password wrong...
  • user-removed
  • Not applicable
  • 1081 Views
  • 2 replies
  • 0 likes
  • Account
  • 1081 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Artist account

Hey there! I woud like to know how the connection between my music and my account is made. I can search and listen to my music on spotify, but I haven't gotten my account. Thank you for your time, Hellen.

  • Newbie
  • Hey there! I woud like to know how the connection between my music and my account is made. I can search and listen to my music on spotify, but I haven't gotten my account.   Thank you for your...
  • MattSuda
  • Spotify Star
  • 357 Views
  • 1 replies
  • 0 likes
  • Account
  • 357 Views
  • 1 replies
  • 0 likes