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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 359 Views
  • 0 replies
  • 6 likes
  • Security
  • 359 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 438922 Views
  • 970 replies
  • 108 likes
  • Account
  • 438922 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194899 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194899 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106710 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106710 Views
  • 70 replies
  • 11 likes

Stolen IPhone

Good morning for all of yours, I need your help, 1 month ago I lost my Iphone and the problem is that I was premium and I don't remember neither my account nor my password so Spotify is charging me the money and I'm not using this account. The second...

  • Casual Listener
  • Good morning for all of yours, I need your help, 1 month ago I lost my Iphone and the problem is that I was premium and I don't remember neither my account nor my password so Spotify is charging me t...
  • osornios
  • Spotify Star
  • 406 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Unlimited
  • 406 Views
  • 3 replies
  • 0 likes

Forgotten username

Sorry to bother you but I have forgotten my username and i can't use spotify on my phone what can I do ?

  • Newbie
  • Sorry to bother you but I have forgotten my username and i can't use spotify on my phone what can I do ?
  • osornios
  • Spotify Star
  • 178 Views
  • 2 replies
  • 0 likes
  • Account
  • 178 Views
  • 2 replies
  • 0 likes

password reset- not working

I have hit reset password and then it allows me to create a new password and confirm it, every time I do this, it says an error message and will not let me get logged in. I put in my username hit forgot password, it does send me the email, I then cli...

  • Newbie
  • I have hit reset password and then it allows me to create a new password and confirm it, every time I do this, it says an error message and will not let me get logged in. I put in my username hit for...
  • osornios
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • Login
  • 293 Views
  • 1 replies
  • 0 likes

account still subscribed as free even though I paid for premium

I have been using Spotify for a while now with no problems until recently. I had changed my debit card I was using and forgot to change my payment info on Spotify.I updated the info and had the money for my membership taken out but it's still saying ...

  • Casual Listener
  • I have been using Spotify for a while now with no problems until recently. I had changed my debit card I was using and forgot to change my payment info on Spotify.I updated the info and had the money...
  • osornios
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 162 Views
  • 1 replies
  • 0 likes

Solved!! E-mail erroneo y contraseña olvidada

Buenas tardes, me ocurre lo siguiente:Hace muchos años me cree la cuenta de spotify. Por ese tiempo usaba una cuenta de @hotmail. El caso es que esa cuenta la perdi y no la he podido recuperar nunca. He intentado cambiar el E-mail asociado a mi cuent...

  • Newbie
  • Buenas tardes, me ocurre lo siguiente: Hace muchos años me cree la cuenta de spotify. Por ese tiempo usaba una cuenta de @hotmail. El caso es que esa cuenta la perdi y no la he podido recuperar nunc...
  • osornios
  • Spotify Star
  • 571 Views
  • 2 replies
  • 0 likes
  • Account
  • 571 Views
  • 2 replies
  • 0 likes

Can´t join my family plan.

I´m trying to join my family plan but when I try to redeem the code I have this error: "Something´s wrong, try again later".

  • Newbie
  • I´m trying to join my family plan but when I try to redeem the code I have this error: "Something´s wrong, try again later".
  • osornios
  • Spotify Star
  • 153 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 153 Views
  • 1 replies
  • 0 likes

Someone have hacked my account.

Hello, I've been logging in with facebook for a while now. Recently I have had problems with someone taking over the stream and I changed my facebook password. But, I have a registered username that you can log in with. When I check my account inform...

  • Casual Listener
  • Hello,   I've been logging in with facebook for a while now. Recently I have had problems with someone taking over the stream and I changed my facebook password. But, I have a registered usern...
  • osornios
  • Spotify Star
  • 167 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 167 Views
  • 2 replies
  • 0 likes

Solved!! not premium can't find saved songs in mobile from desktop

Hi! This may be a dumb question, I have and account here for a while but never used it, lately started using in on my mobile (not a premium user) and started savings songs but when i open my library on spotify on my desktop it desn't show the songs I...

  • Newbie
  • Hi! This may be a dumb question, I have and account here for a while but never used it, lately started using in on my mobile (not a premium user) and started savings songs but when i open my library ...
  • timmieschaap
  • Composer
  • 196 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 196 Views
  • 1 replies
  • 0 likes

Can't see my followers

I can't see who is following me, I can't even see how many are following me. The only thing I can se is who I am following. Other people can't see who is following me either. What do I do?

  • Casual Listener
  • I can't see who is following me, I can't even see how many are following me. The only thing I can se is who I am following. Other people can't see who is following me either. What do I do? 
  • Euronius
  • Newbie
  • 2352 Views
  • 4 replies
  • 0 likes
  • Account
  • 2352 Views
  • 4 replies
  • 0 likes

Solved!! Missing Premium?

Hey guys. So I've read all the threads on here and tried absolutely everything, but nothing has worked for me. On my account it says I have spotify Premimum, however on the APP as well as desktop version, it comes up as 'Spotify Free'. When I try to ...

  • Newbie
  • Hey guys.   So I've read all the threads on here and tried absolutely everything, but nothing has worked for me. On my account it says I have spotify Premimum, however on the APP as well as de...
  • JamesGB
  • Gig Goer
  • 379 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 379 Views
  • 3 replies
  • 0 likes

COBRO NO RECONOCIDO CON TARJETA

SPOTIFY GENERO UN ERROR EN SU PAGINA AL MOMENTO DE PAGAR, NO REGISTRO EL PAGO CON MI TARJETA, Y EL BANCO HA CARGADO DOBLE $ 152.58 PESOS AL MOMENTO. SOLICITO EL REEMBOLSO DE LOS CARGOS REALIZADOS CON MI TARJETA BANAMEX MASTERCARD 2 X $ 152.58 PESOS M...

  • Newbie
  • SPOTIFY GENERO UN ERROR EN SU PAGINA AL MOMENTO DE PAGAR, NO REGISTRO EL PAGO CON MI TARJETA, Y EL BANCO HA CARGADO DOBLE $ 152.58 PESOS AL MOMENTO.    SOLICITO EL REEMBOLSO DE LOS CARGOS...
  • osornios
  • Spotify Star
  • 311 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 311 Views
  • 1 replies
  • 0 likes

Payment failed-No account now

Hi,I just recentley had to get a new card, so now when trying to log into my account it says I do not exist. I would love to add my new payment form to my exsisting account and continue to have my Spoitfy.

  • Newbie
  • Hi, I just recentley had to get a new card, so now when trying to log into my account it says I do not exist. I would love to add my new payment form to my exsisting account and continue to have my ...
  • osornios
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • Account
  • 128 Views
  • 1 replies
  • 0 likes

how to get my premium account back?

Just subscribed the spotify promotion 2MYR that offer 3 month for premium account on 1 july 2016, but it only last for few days only and my account turn out into free account. so, how? help me please. The other articles does not fix my problem.

  • Newbie
  • Just subscribed the spotify promotion 2MYR that offer 3 month for premium account on 1 july 2016, but it only last for few days only and my account turn out into free account. so, how? help me please...
  • osornios
  • Spotify Star
  • 437 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 437 Views
  • 1 replies
  • 0 likes

cancel trials

I subscribed for the 30 day trial on my computer and then canceled it. when I looked at my phone it was still subscribed and I don't know how to cancel it even though it says canceled on my computer

  • Newbie
  • I subscribed for the 30 day trial on my computer and then canceled it. when I looked at my phone it was still subscribed and I don't know how to cancel it even though it says canceled on my computer
  • osornios
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 125 Views
  • 1 replies
  • 0 likes

Wrong Country - redo promotion

I tried to take advantage of the $.99 for 3 months promotion but kept getting an error message that it was an invalid postal code. (I live in Canada.) After giving up and letting the off expire I now realized that in my account profile it had Untied ...

  • Casual Listener
  • I tried to take advantage of the $.99 for 3 months promotion but kept getting an error message that it was an invalid postal code. (I live in Canada.)  After giving up and letting the off expire...
  • Bittencourt
  • Spotify Star
  • 218 Views
  • 5 replies
  • 0 likes
  • Account
  • 218 Views
  • 5 replies
  • 0 likes

Spotify hasn't given me my money back for a student premium mischarge

Sptoify charged me about a week ago for student premium but it isn't even showing up in my account receipts(yes I only have one account). I contacted spotify and they told me the money would be put back into my account and it was by bank that charged...

  • Newbie
  • Sptoify charged me about a week ago for student premium but it isn't even showing up in my account receipts(yes I only have one account).   I contacted spotify and they told me the money would...
  • timmieschaap
  • Composer
  • 237 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 237 Views
  • 2 replies
  • 0 likes

Charged for premium still have adds

So I'm a student and i paid for my Spotify premium with my debit card and it was charged but I still get adds

  • Visitor
  • So I'm a student and i paid for my Spotify premium with my debit card and it was charged but I still get adds
  • osornios
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • Free
    Login
    Premium
  • 129 Views
  • 1 replies
  • 0 likes

playlist if stop

Hello, Just wondering if I leave Spotify iwll I loose my playlist? And if not will I be able to listen OFFline? thank you

  • Newbie
  • Hello, Just wondering if I leave Spotify iwll I loose my playlist? And if not will I be able to listen OFFline? thank you
  • osornios
  • Spotify Star
  • 124 Views
  • 1 replies
  • 0 likes
  • Other
  • 124 Views
  • 1 replies
  • 0 likes

Premium doesn't upgrade

Hey there, I just signed up to Premium (payed via website on my phone), but it doesn't upgrade, nor the app or even on my computer, and I received no email confirming it, but it did was charged on my card, why could this be? thank you!

  • Casual Listener
  • Hey there, I just signed up to Premium (payed via website on my phone), but it doesn't upgrade, nor the app or even on my computer, and I received no email confirming it, but it did was charged on my...
  • marinavm
  • Casual Listener
  • 207 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 207 Views
  • 2 replies
  • 0 likes

Problems getting Spotify premium

Sup everyone in have a little difficulty getting Spotify premium up grade when I skip songs enough To premium option to pop up it doesn't take and I have enough funds to get any suggestions

  • Casual Listener
  • Sup everyone in have a little difficulty getting Spotify premium up grade when I skip songs enough To premium option to pop up it doesn't take and I have enough funds to get any suggestions 🤘🏻😈🤘🏻
  • Maxim
  • Spotify Star
  • 188 Views
  • 3 replies
  • 0 likes
  • Premium
  • 188 Views
  • 3 replies
  • 0 likes