Redeem Giftcard not Possible

[Luma420]

Bought a giftcard from the store and it says i cant redeem it because its not from my country 😕

[Lis-]

Hey @Luma420, thanks for getting in touch!

The country set to your account must always match the one registered to your payment method. You can check the country set to your account here.

If the country from your gift card matches your account, give it another try from a desktop, using an incognito window. You can also find more info on how to change your country settings here.

Let us know how it goes.