Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify Family with Unlimited Account

Solved!

Spotify Family with Unlimited Account

2 Questions acutally.

1) I canceld my Unlimited (not Premium) Account, which runs out on Feb-11. Can i get invited into a Family Account b4 that?

2) The Family account currently runs without including me and is cancled to run out on Feb-07. When and how can the Family account be resubscribed with 1 more member?

Reply

Accepted Solutions
Marked as solution

Answers:


Question 1:

 

You have to wait until your unlimited plan is over. When you are back on the free plan, then you can join the family plan.

 

Question 2:

 

The family plan can be created again by going to http://spotify.com/family

 

This time when you are signing up, you would select one more person so the plan will include you.

 

This is from the Spotify help site:

 

What if I want to add another subaccount to my plan?

The number of subaccounts (i.e. the number of people you can invite) that you selected during signup cannot be changed. You may however cancel the subscription – at which point all members of the plan revert to Free level subscriptions if the current billing month lapses. You would then sign up again, selecting the number of subaccounts you want. You may re-invite the people you want to keep on the plan.

 

https://support.spotify.com/learn-more/guides/#!/article/spotify-family

 

If you have trouble, you can contact support here:

 

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Answers:


Question 1:

 

You have to wait until your unlimited plan is over. When you are back on the free plan, then you can join the family plan.

 

Question 2:

 

The family plan can be created again by going to http://spotify.com/family

 

This time when you are signing up, you would select one more person so the plan will include you.

 

This is from the Spotify help site:

 

What if I want to add another subaccount to my plan?

The number of subaccounts (i.e. the number of people you can invite) that you selected during signup cannot be changed. You may however cancel the subscription – at which point all members of the plan revert to Free level subscriptions if the current billing month lapses. You would then sign up again, selecting the number of subaccounts you want. You may re-invite the people you want to keep on the plan.

 

https://support.spotify.com/learn-more/guides/#!/article/spotify-family

 

If you have trouble, you can contact support here:

 

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts