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Spotify Student Account

Spotify Student Account

I got approved for the spotify college student discount but I still got charged 10 dollars.

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Hey there!

You should get in touch with the spotify support team by using the online contact form or by tweeting @SpotifyCares on twitter. 

 

If you get an auto reply back directing you to the help pages, just reply directly to that email (even if its from no-reply) and one of the employees will get back to you as soon as possible.


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To make sure you get your discount, cancel your current subscription following the steps over on this help page then re-subscribe using your student discount link. No need to worry, you will still get all of the Premium days you have paid for doing this, you can cancel and resubscribe right away and you won't be billed until your next renewal date. The customer services team need to deal with any refunds etc though! 

Peter
Spotify Community Mentor and Troubleshooter

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