Spotify friends activity empty/not updating

[Tonasj]

Plan

Premium

Country

Finland

Device

Pc

Operating System

Windows 10

My Question or Issue

For several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. This has been going on for far too long for it to be a problem on my end as I have changed my devices, settings, and other things to try and fix it. I have reinstalled Spotify and my OS but nothing helps. I also see no friends through my Facebook integration even after disconnecting and reconnecting my Facebook profile multiple times. All my settings are the same as my friends and he can see his friend activity but I can't. I already posted about this problem once, and was told it would fix itself but that was months ago. This is very infuriating as it has been going for so long.

[Tonasj]

We have seen the reports of people saying Friend Feed is not working for them, and we are happy to investigate specific cases, because as far as we are aware, there are no issues with Friend Feed working.

Firstly, it’s important to restate that ALL users had “Share my listening activity on Spotify” turned off as default - so users you followed and saw in your Friend Feed in the past, will no longer show in your Friend Feed, UNLESS they turned “Share my listening activity on Spotify” back on. 

Also worth noting that you don’t need Facebook set up for Friend Feed to work.

Having said that, all of the below must be true for users to show in your Friend Feed:

• You must be following the friend whose activity you want to see.
• The friend must have enabled the setting to publish their activity:
• Share my listening activity on Spotify - toggled on.
• The friend must have played more than 30 seconds of a track on iOS, Android or Desktop in the last 7 days.
• This can’t be in a Private Session.
• Also you should both have restarted the App at some point recently.

If all of this is true for you and your friend and they don’t show up in your Friend Feed, then:

• We need you, and the friend you are following, to post here saying you give us permission to check your accounts.
• We need explicit written permission from both of you.
• We can't test this with one person's username and permission.  
• It’s enough to post here, we can find your username based on your Community profile. 

Once we have this we can do some checking. Thanks all.

[alliev1]

None of this is working, it only shows one friend when I follow many many people who have their settings set to show activity. 

[olivierjacobs_]

For several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others (also friends on spotify who I follow and who follows me back). This has been going on for far too long for it to be a problem on my end as I have changed my devices, settings, and other things to try and fix it. I have reinstalled Spotify and my OS but nothing helps. I also see no friends through my Facebook integration even after disconnecting and reconnecting my Facebook profile multiple times. All my settings are the same as my friends and he can see his friend activity but I can't. I already posted about this problem once, and was told it would fix itself but that was months ago. This is very infuriating as it has been going for so long. 

[alberez57]

Well, not really a solution, since I still can't see others activity in Spotify. Why should I be telling them to share their activity. As usual, Spotify broke something it was working fine. Thanks.

[Kane22]

My Spotify account in general just doesn't seem to let me see what my friends are listening to. In my settings, the Display section doesn't have those buttons. It only has the "See what your friends are playing" one. I've clicked yes on that and yes to "Share my listening activity on Spotify", but I still can't seem to see what my friends are playing. I've tried redownloading it and logging out and in, but none seem to work.

[Kane22]

My Spotify account in general just doesn't seem to let me see what my friends are listening to. In my settings, the Display section doesn't have those buttons. It only has the "See what your friends are playing" one. I've clicked yes on that and yes to "Share my listening activity on Spotify", but I still can't seem to see what my friends are playing. I've tried redownloading it and logging out and in, but none seem to work.

[bmrussell]

You can see in the screenshot that the setting is turned on, it's the app that's registering as off. This isn't helpful at all.

[roorooroona]

I used to be able to see my friend activity before, but these past months nothing shows up. I re-downloaded spotify, toggled the display and share button many times, but still nothing. I have some friends that I'm following NOT through facebook and vice versa, but i just get the "Let friends and followers on Spotify see what you're listening to" display on the right side although everything in settings is correct.

[roorooroona]

Also, my friend and I just followed each other and confirmed that we are sharing our songs, etc-- but we both can't see each other on the right hand still

[The_Seraph]

I am unable to view friend activity even though I have all the relevant options selected.

I have tried relogging, clearing local files and reinstalling.

I have a premium account on Windows 10.

[benyameenzeev]

Still having this issue. It doesn't matter which device I use, (Samsung phone, Windows computer, or Macbook). Only one friend is visible. my other friends can see my activity but I never see theirs. 

[Loneliest_Cabin]

See my earlier post folks:

• We need your username, and the username of someone you are following.
• Both of you have your sharing turned on, and are actively listening.
• And you don't see each other's listening in the Friend Feed. 
• We need explicit written permission from both of you - so we can look at your accounts.
• So you and the other person need to either DM @Julian or post your usernames here saying you ok this.
• We can't test this with one person's username and permission.  We need both users.

Once we have this we can do some checking. Thanks all.

[lkllnd93]

My friend can see my activity but I can't see his. We both have sharing turned on.

I give permission for you to look at my profile. I'll ask him to give permission here too. Here's his profile: https://open.spotify.com/user/21oqvil3jswhuv3brnkkwmupy?si=bd0081cf58974eef Here's mine: https://open.spotify.com/user/ejtntmc80hng7poiz7s5viz93?si=cbb656730b334106

[JanSolo]

Permission to look at my profile granted.

[paolabiasiolo]

I dont think this is the problem because I follow 56 people and no one is showing up to me, I think its very hard that from this 56 people no one have activated the "Share activity" feature. 
Besides this I dont have facebook, so I cant connect to see what my friends are hearing. So I am not sure what is the problem here. I wish I had the option to "Connect to Instagram"

[lkllnd93]

Can you please reply to my post from 2 weeks ago?

[Loneliest_Cabin]

Sorry for the delay @lkllnd93 - and thanks to both of you for giving us permission to investigate.  

@JanSolo can you please go into Settings and just double check if Share my listening activity on Spotify is on please. If it is, please turn it off. Then close and restart Spotify. And go back into Settings and turn Share my listening activity on Spotify back on again. Then let me know here when that's been done and we'll check the backend again. 

[JanSolo]

Hi @Loneliest_Cabin, i followed the steps. I noticed that the "Share my listening activity on Spotify" option was enabled on my desktop application but not on my mobile app. Now it's turned on on both applications. 

[pescho]

thats a problem. people have to double check their smartphone and computer, if those social options are enabled.

a lot wont do that, too awkward, or they have no awareness of the importance of the social settings. (if they want to share, of course, otherwise no matter)

what do you think?

[Loneliest_Cabin]

Thanks @JanSolo - can you confirm you turned "share my listening activity on spotify" off, restarted the app, and then turned them on again please? Thanks

[JanSolo]

Yes, i can confirm.