Help Wizard

Step 1


Subscription not showing on laptop

Subscription not showing on laptop


I have a paid Premium account which I access on my iPhone.  I have signed into Spotify on my laptop, and it is showing the Free account and wants me to upgrade? 

2 Replies

Do you have Premium at your Laptop?

Had the same Problem and a hour later it has solved itself.

I would recommend you to be a little patient.

Hey @goodwright4.


Thanks for getting in touch!


Could you log out on your laptop and then back in? Make sure you log in using the username which is stated in the receipt you received per email when you subscribed to Premium. 


Should do the trick. Let us know if you have further questions.


Have a nice day.

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