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Help categories
Account & Payment
Using Spotify
Listen Everywhere
Spotify won't let me cancel my subscription or update it. I paid for Spotify Premium back in December for the 3 month deal for 99 cents. I paid with a card that now has only $5 on it, so Spotify isn't able to charge for another month of premium. When I go under the subcriptions it shows a red box with the number "1" in it. I'm just wanting to cancel this subscription so I can get Spotify Student. Also, when I click the subscribe button nothing happens.However, Spotify is acting like I have a premium account when it shows I'm on a free acount and only gives me Spotify Free features.
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