This track is unavailable, if you have the file on your computer you can import it

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This track is unavailable, if you have the file on your computer you can import it

Grom
Casual Listener

I don't own, nor have I downloaded the musc in questions (for the record I'm trying to play I See Stars).  Yet I am being told that This track is not available. If you have the file on your computer you can import it.  I have  unchecked  all the local locations in preferences on my two computers and logged out of every computer/IOS device using this account.

 

Further confusing is that this is the first time I have ever heard of this band and would in no way have their music on my computer.  Also confusing is that unchecking the local locations in preferences seems to work as music I do have in itunes is not being synced.

 

Any idea?  I was about to reup my premium after I untired this **bleep** from Facebook, but this is making me thing twice.

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Re: This track is unavailable, if you have the file on your computer you can import it

Welkejbob
Newbie

I believe that all you need to do is delete local files cache. To do so, go to %appdata% roaming spotify users you and delete localfiles file (spotify must be off), turn on again and all works normal.

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Re: This track is unavailable, if you have the file on your computer you can import it

Krawa
Newbie

I fixed this problem by disabling my local files.. I had the song I was unable to play on my PC and someone it interfered.

So, just disable all of your local files in Settings and then try again. (I also removed the actual song from my PC but I don't think that's necessary)

Happy listening!

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Re: This track is unavailable, if you have the file on your computer you can import it

Peter__
Community Legend

It is possible the content you are trying to listen to has been removed from Spotify.

 

Would you be able to post:

- Your country

- A link to the track/album? (Right click > Copy Spotify URI > Paste here).

 

And we can check it out.

 

Thanks!

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: This track is unavailable, if you have the file on your computer you can import it

Grom
Casual Listener

USA

spotify:track:5XRudtFV1XrzVETUVuJbZc

 

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Re: This track is unavailable, if you have the file on your computer you can import it

Grom
Casual Listener
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Re: This track is unavailable, if you have the file on your computer you can import it

Christoffer
Community Legend

Hello!

 

I did a lookup on that track using Spotifys metadata API and what i could see was that this song doesn't seem to be available at the time anywhere. Hopefully it will be available soon again.

What's a Spotify Rock Star, and how do I become one?

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Re: This track is unavailable, if you have the file on your computer you can import it

Peter__
Community Legend

Working fine for me. 

 

I can see the album the track is on is currently only available in the following country codes:

AD AR AT BE CH DE DK EE ES FI FR GB GR HK IE IS IT LI LT LU LV MC MX MY NL NO PL PT SE SG TR TW

 

I See Stars – New Demons

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: This track is unavailable, if you have the file on your computer you can import it

Christoffer
Community Legend

When i lookup up the album i get the same countries as you. But when i only look up the track i get none.

What's a Spotify Rock Star, and how do I become one?

Check album availability here
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Re: This track is unavailable, if you have the file on your computer you can import it

Peter__
Community Legend

Each different version of the album will have a different URI for the track. The version I was using is:

http://ws.spotify.com/lookup/1/?uri=spotify:track:0OJgwzkF5TD4hhbP6La4dQ

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: This track is unavailable, if you have the file on your computer you can import it

ark44
Casual Listener

what about Dillion francis&Dj snake-Get low

 

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Re: This track is unavailable, if you have the file on your computer you can import it

MattSuda
Community Legend

@ark44 

 

If you get a track not available message when playing the song, it is likely that the artist has blocked it in your country.

 

The availability of music on Spotify is up to the artist and their music label.
Spotify has no control over what content is available.

 

Sometimes it is only available in certain countries, while access is blocked to others.

 

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