Help Wizard

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Unable to change email without the password

Unable to change email without the password




England, United Kingdom


Main device is desktop PC, I listen through my phone a lot too

Operating System

Windows 10


My Question or Issue

Hi, im a very frequent user of spotify and im slightly worried. I have gone to update my account email to my new email and the email adress that is linked to the account is *snip*.... which is not an email adress I have associated with the account. Obviously if i knew the password then i could easily change the account email, hoever they seem to have changed that too. Is there anyway i can get my account back?


*community rock star edit - removed personal info*

1 Reply

Hey @Joe153, thank you for reaching out!

I'd recommend checking out this support article for more info and the next steps to take.


I hope that helps!

Billy-JSpotify Star
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