Unable to change email without the password

[Joe153]

Plan

Premium

Country

England, United Kingdom

Device

Main device is desktop PC, I listen through my phone a lot too

Operating System

Windows 10

My Question or Issue

Hi, im a very frequent user of spotify and im slightly worried. I have gone to update my account email to my new email and the email adress that is linked to the account is *snip*.... which is not an email adress I have associated with the account. Obviously if i knew the password then i could easily change the account email, hoever they seem to have changed that too. Is there anyway i can get my account back?

*community rock star edit - removed personal info*

[Billy-J]

Hey @Joe153, thank you for reaching out!

I'd recommend checking out this support article for more info and the next steps to take.

I hope that helps!