Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
2 weeks ago
171 Views
0 replies
5 likes
Security

171 Views
0 replies
5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
CeliMaga
Casual Listener
434069 Views
967 replies
108 likes
Account

434069 Views
967 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1192626 Views
119 replies
116 likes
Account

1192626 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
105972 Views
70 replies
11 likes
Account
Login
Premium

105972 Views
70 replies
11 likes

Solved!! How to create an account for an organization

Hello, i'm in charge of an organization and we need to upload some podcasts to Spotify. For this, we need to create an official account and I want to know how to do this process, which documentation do I need to provide in order to validate that in f...

5f1-v7_e8ukwl
Newbie
Hello, i'm in charge of an organization and we need to upload some podcasts to Spotify. For this, we need to create an official account and I want to know how to do this process, which documentation ...
2019-05-17 8:22:35 PM
2019-05-17 11:21:15 PM
A_Musicophile
Community Legend
1805 Views
1 replies
0 likes
Account

1805 Views
1 replies
0 likes

Don’t know my log in details.

hi all i recently got a new phone (iPhone which transferred my old apps from my old iPhone however logged me out of all of them. i attempted to log back in however I was logged in on a Spotify account that was either an old example of a standard acco...

Guyrussell92
Newbie
hi all i recently got a new phone (iPhone 😎 which transferred my old apps from my old iPhone however logged me out of all of them. i attempted to log back in however I was logged i...
2019-05-17 9:59:33 PM
2019-05-17 11:06:56 PM
A_Musicophile
Community Legend
1019 Views
1 replies
0 likes
Account

1019 Views
1 replies
0 likes

Error while browsing for songs

PlanPremium for duoCountryItalyDevice(Huawei p20 & Samsung s6)Operating System My Question or IssueHello, my Spotify keeps giving error while browsing for songs. I can search one song/playlist and then when I want to switch it and search for somethin...

MagdaW
Newbie
Plan Premium for duo Country Italy Device (Huawei p20 & Samsung s6) Operating System My Question or Issue Hello, my Spotify keeps giving error while browsing for s...
2019-05-15 8:48:39 PM
2019-05-17 3:48:27 PM
Jose_M
Spotify Star
902 Views
1 replies
1 likes
Premium

902 Views
1 replies
1 likes

Superuser Contribution No access to email linked to account and someone changed my password

PlanFree/PremiumCountryUnited StatesDeviceComputerOperating SystemWindows 10My Question or IssueI went to log onto spotify today and it asked me for my username and password. I tried my password several times and it didn't work, and yes I made sure I...

user-removed
Visitor
Plan Free/Premium Country United States Device Computer Operating System Windows 10 My Question or Issue I went to log onto spotify today and it asked me for my username and password...
2019-05-17 5:27:46 AM
2019-05-17 1:27:54 PM
Katerina
Spotify Legend
1162 Views
1 replies
0 likes
Account
Login
Security

1162 Views
1 replies
0 likes

Paying premium account went wrong

Plan/PremiumCountryThe netherlandsMy Question or Issue Hallo, this morning I got a email that I could get premium for 3 months for €0.99. So I made a new account, and ordered premium. After I paid I found out that I first had to confirm my new accoun...

Cuperusiris
Casual Listener
Plan /Premium Country The netherlands My Question or Issue Hallo, this morning I got a email that I could get premium for 3 months for €0.99. So I made a new account, and ordered premium...
2019-05-16 6:10:51 PM
2019-05-17 12:30:12 PM
mijn_spotify
Music Fan
1282 Views
3 replies
0 likes
Account
Premium

1282 Views
3 replies
0 likes

Premium

PlanPremiumCountryPhilippinesDeviceiPhone 7 PlusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am subscribed to Premium but my account doesn’t operate with Premium now. What happened? I can’t log in with my username as ...

abby_alisla
Newbie
Plan Premium Country Philippines Device iPhone 7 Plus Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am subscribed to Premium but my account doe...
2019-05-17 5:29:09 AM
2019-05-17 7:41:48 AM
Jose_M
Spotify Star
509 Views
1 replies
1 likes
Account
Premium
Subscription

509 Views
1 replies
1 likes

Solved!! Change country

I recently upgraded my plan to the family plan and tried to add my parents to the account you recently moved back to Canada from the USA and we are living in the same residenceEven though they just setup a new account we are unable to change their co...

user-removed
Visitor
I recently upgraded my plan to the family plan and tried to add my parents to the account you recently moved back to Canada from the USA and we are living in the same residenceEven though they just s...
2019-05-15 2:20:30 PM
2019-05-17 7:29:01 AM
OneByBoo
Roadie
664 Views
4 replies
0 likes
Account

664 Views
4 replies
0 likes

Spotify won't work

my Spotify keeps saying I'm offline even though I am connected too wifi.. check other apps and they worked. And it also says That the payment hasn't worked and they will try again... I check my bank and it shows the Spotify payment on sunday. Some pl...

Jeray
Newbie
my Spotify keeps saying I'm offline even though I am connected too wifi.. check other apps and they worked. And it also says That the payment hasn't worked and they will try again... I check my bank ...
2019-05-16 1:14:52 AM
2019-05-17 7:27:14 AM
OneByBoo
Roadie
470 Views
1 replies
0 likes
Account

470 Views
1 replies
0 likes

Family premium not working

PlanFree/PremiumCountry DeviceSamsung s10plusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am paying for premium but not working on my phone

Davidjames1989
Casual Listener
Plan Free/Premium Country Device Samsung s10plus Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am paying for premium but not working on ...
2019-05-17 3:59:49 AM
2019-05-17 6:45:36 AM
Billy-J
Spotify Star
555 Views
3 replies
0 likes
Subscription

555 Views
3 replies
0 likes

Cannot change password, e-mail address unavailable

Hi,I am writing this on behalf of a friend. He is a Premium user, and he has forgotten his Spotify password. Moreover, the e-mail account that he used when creating the account is no longer available (it was his previous job address), so he cannot us...

rolnor
Casual Listener
Hi, I am writing this on behalf of a friend. He is a Premium user, and he has forgotten his Spotify password. Moreover, the e-mail account that he used when creating the account is no ...
2019-05-16 11:01:06 AM
2019-05-16 11:47:27 PM
Jose_M
Spotify Star
1162 Views
1 replies
1 likes
Account

1162 Views
1 replies
1 likes

the limit is less than 10,000 songs

let's start by saying that I hate the 10,000 songs limit as I've reached it after uploading about 50%-60% of the music that I wanted.But then I found out that I reached the limit when I had less than 9,300 songs dowloaded. I contacted the support and...

fsaffioti
Newbie
let's start by saying that I hate the 10,000 songs limit as I've reached it after uploading about 50%-60% of the music that I wanted. But then I found out that I reached the limit when I had less th...
2019-05-16 3:04:43 PM
2019-05-16 11:41:34 PM
Jose_M
Spotify Star
1262 Views
1 replies
0 likes

1262 Views
1 replies
0 likes

Lost 1 out of 2 accounts with same email

My Question or IssueI recently bought premium on my 2nd account, but when I tried logging in with my 1st account (FB linked), it only logged into the 2nd and now I cant log into my 1st account anymore. How do I get my 1st account back?

DavidTanTran
Newbie
My Question or Issue I recently bought premium on my 2nd account, but when I tried logging in with my 1st account (FB linked), it only logged into the 2nd and now I cant log into my 1st account anym...
2019-05-16 4:53:25 PM
2019-05-16 11:29:42 PM
Jose_M
Spotify Star
887 Views
1 replies
1 likes
Account

887 Views
1 replies
1 likes

Problemas com meu perfil musical

Toda vez que abro meu app aparecem artistas e musicas que eu não gosto e nem ouvi.... como parar isso? Por exemplo eu não curto musica sertaneja e a pagina inicial vem populada com esse genero sob "nao sai de seus ouvidos" ou ainda "tocadas recenteme...

hbeserra
Newbie
Toda vez que abro meu app aparecem artistas e musicas que eu não gosto e nem ouvi.... como parar isso? Por exemplo eu não curto musica sertaneja e a pagina inicial vem populada com esse genero sob "n...
2019-05-16 7:38:03 PM
2019-05-16 11:24:22 PM
Jose_M
Spotify Star
979 Views
1 replies
1 likes
Premium

979 Views
1 replies
1 likes

How does an Artist upload a video loop to Spotify?

buddiloso
Regular
How does an Artist upload a video loop to Spotify?
2019-05-16 8:56:14 PM
2019-05-16 11:21:45 PM
Jose_M
Spotify Star
3741 Views
1 replies
2 likes
Other

3741 Views
1 replies
2 likes

Solved!! Saved artists disappeared from list.

PlanFree Operating SystemWindows 10, in browser. My Question or IssueA few days ago I noticed that a significant amount of the artists I saved no longer appear in the list under the Artists tab. I do not recall ever doing anything that may have cause...

Dr_Somgosomgo
Regular
Plan Free Operating System Windows 10, in browser. My Question or Issue A few days ago I noticed that a significant amount of the artists I saved no longer appear in the list und...
2019-05-15 1:20:44 PM
2019-05-16 10:10:13 PM
mijn_spotify
Music Fan
3379 Views
5 replies
0 likes
Account
Free
Other

3379 Views
5 replies
0 likes

Solved!! How to login without the "ID" assigned to me

Very simply put. How do I login to spotify without using the "ID" assigned to me by spotify. Email doesnt work, i cant create a user name.

user-removed
Visitor
Very simply put. How do I login to spotify without using the "ID" assigned to me by spotify. Email doesnt work, i cant create a user name.
2019-05-16 9:15:45 PM
2019-05-16 9:57:44 PM
user-removed
Not applicable
682 Views
1 replies
0 likes
Account

682 Views
1 replies
0 likes

Solved!! Resubscribed and cant login on device with old account

I have recently resubscribed to Spotify Family Plan and could not login with the ID I used on my iphone. So I reset my password and it gave me some random string of numbers as my "ID". I successfully login on my laptop and sign up for Spotfy family p...

user-removed
Visitor
I have recently resubscribed to Spotify Family Plan and could not login with the ID I used on my iphone. So I reset my password and it gave me some random string of numbers as my "ID". I successfully...
2019-05-16 8:20:17 PM
2019-05-16 8:54:08 PM
user-removed
Not applicable
917 Views
6 replies
0 likes
Account

917 Views
6 replies
0 likes

Changing creditcard information

PlanPremiumCountrybelgium My Question or Issue I want to update my creditcard information. I tried following the steps the support page provided but it says there is a button “update” in the account section, where the plan info is, but I don’t see th...

Devoveer
Newbie
Plan Premium Country belgium My Question or Issue I want to update my creditcard information. I tried following the steps the support page provided but it says there is a...
2019-05-16 5:20:25 PM
2019-05-16 8:01:06 PM
Jᴀᴄᴋ
Roadie
448 Views
1 replies
0 likes
Premium

448 Views
1 replies
0 likes

Strange activity on account

PlanPremiumDeviceiPhone 7Operating SystemiOS 10My Question or IssueHi, Recently, Spotify started showing me all these weird suggestions for music. Music I had never heard and quite frankly didn't really like. It had songs in my 'Recently played' list...

NathanJanssens
Newbie
Plan Premium Device iPhone 7 Operating System iOS 10 My Question or Issue Hi, Recently, Spotify started showing me all these weird suggestions for music. Music I had never heard and q...
2019-05-16 4:56:02 PM
2019-05-16 8:00:52 PM
Jᴀᴄᴋ
Roadie
1620 Views
1 replies
0 likes
Account
Login
Security

1620 Views
1 replies
0 likes

Solved!! Is it possible to unlink Facebook if originally registered with it/transfer everything to new acct?

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueI originally registered with Facebook, but I've been meaning to delete facebook for a while and I don't think I can with my account linked to it. Is it possible to either tran...

superpie
Casual Listener
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue I originally registered with Facebook, but I've been meaning to delete facebook for a while and I d...
2019-05-15 12:21:14 AM
2019-05-16 7:15:48 PM
superpie
Casual Listener
828 Views
2 replies
0 likes
Account
Premium

828 Views
2 replies
0 likes

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