Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
85077 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
662581 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
744856 Views
18 replies
29 likes
I connected to Facebook and Spotify changed my display name to my Facebook name (which is my real name). I want to change it back for privacy reasons but I can't figure out how to. I already tried disconnecting from Facebook and logging out and back ...
I connected to Facebook and Spotify changed my display name to my Facebook name (which is my real name). I want to change it back for privacy reasons but I can't figure out how to. I already tried di...
Composer
555 Views
3 replies
1 likes
So today i was listening to spotify on my desktop when suddenly i was kicked out, i tried logging back in and it was not working so i decided to check on my mobile device and the same thing happened. I tried resetting the password and that was not wo...
So today i was listening to spotify on my desktop when suddenly i was kicked out, i tried logging back in and it was not working so i decided to check on my mobile device and the same thing happened....
Spotify Legend
629 Views
2 replies
0 likes
So today I receive this email and it kinda bothers me cause I feel that my account was compormised by someone. I always make sure that I only log on in my devices to prevent this kind of problem. If this is some sort of security enhancing from spotif...
So today I receive this email and it kinda bothers me cause I feel that my account was compormised by someone. I always make sure that I only log on in my devices to prevent this kind of problem. If ...
Spotify Star
964 Views
3 replies
0 likes
PlanPremiumCountryBrazilOperating SystemAndroid/ Desktop My Question or IssueI had a Premium account synced with Facebook for a year, but I ended up deleting the e-mail linked to the Facebook account and then months later Facebook banned my accountI ...
Plan Premium Country Brazil Operating System Android/ Desktop My Question or Issue I had a Premium account synced with Facebook for a year, but I ended up deleting the e-mail l...
Composer
742 Views
1 replies
1 likes
hello,I can’t log into my old premium account. The email address I'm paying for spotify does not seem to be my email address for the account. how should I log in? I cant find the Name or E-Mail Address.thank you for help.
hello, I can’t log into my old premium account. The email address I'm paying for spotify does not seem to be my email address for the account. how should I log in? I cant find the Name or E-Mail Add...
Spotify Star
485 Views
1 replies
0 likes
Hi all. I have a question regarding my Spotify profile. It currently displays my username on my profile. How can I change this name (Without using Facebook because it is a business name)? It's basically the same username but instead of using an under...
Hi all. I have a question regarding my Spotify profile. It currently displays my username on my profile. How can I change this name (Without using Facebook because it is a business ...
Casual Listener
1460 Views
2 replies
1 likes
PlanPremiumCountryUSDeviceiPhone 8+Operating System My Question or Issue
Plan Premium Country US Device iPhone 8+ Operating System My Question or Issue
Spotify Star
416 Views
1 replies
0 likes
I have a premium account and my Spotify app logged out randomly. I can’t log back in because I don’t remember my password and I don’t have access to that email anymore for a password reset. PlanPremiumCountryUS Deviceiphone 8Operating System My Quest...
I have a premium account and my Spotify app logged out randomly. I can’t log back in because I don’t remember my password and I don’t have access to that email anymore for a password reset. &n...
Spotify Star
4069 Views
3 replies
0 likes
PremiumUS, Ca. DeviceApple IPhone XSmaxOperating SystemIOS Hi so this might be confusing. This is my Alt account for Spotify. I can’t login to my main account which is josias16429. I’m not sure what happened but I was listening to my music when the a...
Premium US, Ca. Device Apple IPhone XSmax Operating System IOS Hi so this might be confusing. This is my Alt account for Spotify. I can’t login to my main accoun...
Spotify Star
4223 Views
6 replies
0 likes
I've been kicked out of Spotify on my apple devices (IPhone X {personal phone} and IPhone 6 {work phone}). When trying to log back in, it is telling me that my password is incorrect and any attempt to get the password reset through my email has not w...
I've been kicked out of Spotify on my apple devices (IPhone X {personal phone} and IPhone 6 {work phone}). When trying to log back in, it is telling me that my password is incorrect and any...
Spotify Legend
1195 Views
6 replies
0 likes
PlanPremium Family AccountCountry DeviceAudio StreamerOperating System(Custom Volumio My Question or IssueI need to provide my new audio streamer (which runs on a custom Volumio OS) with my Log in User ID and password. My account is a family premium ...
Plan Premium Family Account Country Device Audio Streamer Operating System (Custom Volumio My Question or Issue I need to provide my new audio streamer (which runs on a custom...
Spotify Legend
1202 Views
7 replies
0 likes
Country: USADevice: MacBook ProOperating System: macOS 10.14.5Browser: Chrome 74.0.3729.169Artist Name: Tender Amigo I've recently uploaded my music to Spotify via Distrokid and now I'm trying to update my artist profile picture on Spotify. When I tr...
Country: USA Device: MacBook Pro Operating System: macOS 10.14.5 Browser: Chrome 74.0.3729.169 Artist Name: Tender Amigo I've recently uploaded my music to Spotify via Dis...
Moderator
20035 Views
3 replies
0 likes
PlanPremiumCountryPortugalDeviceAllOperating SystemW10 and Android My Question or IssueHi, I got 2 problems with my account:1. my account has a weird name, random numbers, and I can't change the name. 2. How can I connect it to Facebook?? Under Socia...
Plan Premium Country Portugal Device All Operating System W10 and Android My Question or Issue Hi, I got 2 problems with my account: 1. my account has a weird name, random nu...
Not applicable
424 Views
2 replies
0 likes
PlanFree & PremiumCountryUKDeviceiPhone 7 & laptopOperating SystemWindowsMy Question or Issuehi all,I have an account which was set up through Facebook and I had been on premium, I stopped it and it is still "live" and accessible but is just "free" r...
Plan Free & Premium Country UK Device iPhone 7 & laptop Operating System Windows My Question or Issue hi all, I have an account which was set up through Facebook and I had been on p...
Roadie
547 Views
1 replies
0 likes
Plan: PremiumCountry: United StatesDevice: iPhone SEOperating System: iOS 10My Question or Issue: Recently Played keeps showing me things I have definitely not listened to. I’ve changed my password multiple times and even disconnected my computer fro...
Plan: Premium Country: United States Device: iPhone SE Operating System: iOS 10 My Question or Issue: Recently Played keeps showing me things I have definitely not listened to. I’ve changed my pa...
Composer
704 Views
1 replies
0 likes
La publicidad es una basura, es una porquería, está mal elegida. Me la paso escuchando power metal, metal sinfónico, metal progresivo y me publicita cumbia, trap, reggaeton y toda esa mugre que no sirve para nada. Arreglen el algoritmo de publicidad,...
La publicidad es una basura, es una porquería, está mal elegida. Me la paso escuchando power metal, metal sinfónico, metal progresivo y me publicita cumbia, trap, reggaeton y toda esa mug...
Spotify Star
728 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I use a tool that allows me to turn off my pc. I setted it yesterday night while I was liste...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Spotify Star
383 Views
1 replies
0 likes
HiPlanpreviously PremiumCountryNew ZealandDeviceoneplus 3tOperating Systemandroid My Question or IssueI had a spotify account for years, which i used my normal hotmail email for, the same as my facebook account.Today I was suddenly logged out of my a...
Hi Plan previously Premium Country New Zealand Device oneplus 3t Operating System android My Question or Issue I had a spotify account for years, which i used my normal hotmail emai...
Roadie
628 Views
3 replies
0 likes
Plan: Family PlanFree/Premium: PremiumCountry: NC, USA Device: iPhone XS Max(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: iOS 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just recently received an email in a ...
Plan: Family Plan Free/Premium: Premium Country: NC, USA Device: iPhone XS Max (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: iOS 10 (iOS 10, Android Oreo, W...
Spotify Legend
529 Views
2 replies
0 likes
Why can I not access my account now after using the support line for Spotify? They locked my account and this is**bleep** after I pay for premium and the service they lock me out of my own account. The Spotify Support line locked me out of my own acc...
Why can I not access my account now after using the support line for Spotify? They locked my account and this is**bleep** after I pay for premium and the service they lock me out of my own ac...
Regular
1870 Views
2 replies
0 likes
