Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1668 Views
0 replies
7 likes
Security

1668 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
Not applicable
446370 Views
970 replies
108 likes
Account

446370 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1199233 Views
119 replies
116 likes
Account

1199233 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
Tuesday
Maria
Moderator
108439 Views
72 replies
11 likes
Account
Login
Premium

108439 Views
72 replies
11 likes

Superuser Contribution Won't let me change my country

I live in the United States on a Premium for Family Plan and the account lapsed due to a change in credit card information. Upon logging into Spotify I was asked to change my country to the one I am currently traveling in. The payment information was...

llerande67
Newbie
I live in the United States on a Premium for Family Plan and the account lapsed due to a change in credit card information. Upon logging into Spotify I was asked to change my country to the one I am ...
2019-05-27 10:04:35 PM
2019-06-06 10:17:45 AM
Peter
Spotify Legend
628 Views
2 replies
0 likes
Account
Other
Premium

628 Views
2 replies
0 likes

Thread over. No solution Need my accounts email

Hello i have been using spotify 2015 on one account. Ive saved over 1 thousand songs and mutiple playlists. I got a new phone and now i cant sign into my account. I need my email for the account noaboah16. Ive tried emailing and talking on favebook b...

Noaboah20
Casual Listener
Hello i have been using spotify 2015 on one account. Ive saved over 1 thousand songs and mutiple playlists. I got a new phone and now i cant sign into my account. I need my email for the account noab...
2019-06-05 4:39:58 AM
2019-06-06 4:39:15 AM
Noaboah20
Casual Listener
627 Views
5 replies
0 likes
Login

627 Views
5 replies
0 likes

Plano familiar expulsa meus membros (help)

Ola, Bom Dia, Me chamo Luiz Daniel, e preciso muito de uma ajuda de vocês, estou tendo problema com minha conta plano familiar todo mês. Estão alegando todo final de mes quando a CONTA É PAGA, que não estão no mesmo endereço. E sim estão com o mesmo ...

LuizDaniel1
Newbie
Ola, Bom Dia, Me chamo Luiz Daniel, e preciso muito de uma ajuda de vocês, estou tendo problema com minha conta plano familiar todo mês. Estão alegando todo final de mes quando a CONTA É PAGA, que nã...
2019-06-05 4:26:40 PM
2019-06-06 1:18:15 AM
Bittencourt
Spotify Star
271 Views
1 replies
0 likes
Other

271 Views
1 replies
0 likes

Can’t log in

Plan Premium Country Australia Device iPhone 7 Plus Operating System iOS 12 3.1 My Question or Issue I can’t log into my account. I’ve tried re-downloading the app and updating my phone but it’s still not working. I don’t remember the email I used to...

ellaangus
Casual Listener
Plan Premium Country Australia Device iPhone 7 Plus Operating System iOS 12 3.1 My Question or Issue I can’t log into my account. I’ve tried re-downloading the app an...
2019-06-04 11:57:37 PM
2019-06-05 3:55:11 PM
Jollof
Composer
466 Views
3 replies
0 likes
Login

466 Views
3 replies
0 likes

Superuser Contribution Spotify was set to offline mode and got logged out.

I set it to offline mode and got logged out somehow, so now when I try to log back in it says I need to take it off offline mode to log in but it wont let me.PlanPremiumCountryUSADeviceLG

Kya1
Newbie
I set it to offline mode and got logged out somehow, so now when I try to log back in it says I need to take it off offline mode to log in but it wont let me. Plan Premium Country USA Device LG...
2019-05-27 7:04:26 PM
2019-06-05 1:18:15 PM
Peter
Spotify Legend
493 Views
2 replies
0 likes
Account
Login
Premium

493 Views
2 replies
0 likes

Superuser Contribution Cant log in in my account and cant reset password

Since yesterday spotify threw me of my account and when i try to log in it says my password is incorrect(didnt change it or whatsoever).After that i tried to reset my password but no emails have been received and i dont know what to do.Any ideas?(obv...

user-removed
Visitor
Since yesterday spotify threw me of my account and when i try to log in it says my password is incorrect(didnt change it or whatsoever).After that i tried to reset my password but no emails have been...
2019-05-27 6:21:50 PM
2019-06-05 1:13:26 PM
Peter
Spotify Legend
542 Views
4 replies
0 likes
Account
Login
Other
Premium

542 Views
4 replies
0 likes

Superuser Contribution Spotfy acting weird, skipping songs and not listening

PlanPremiumCountryBelgium Operating SystemWindows 10 My Question or Issuerecently, my spotify has been acting really strange by itself. for example, it suddenly starts skipping songs constantly at a rapid speed, and when that happens, I often can't s...

Hannes256
Newbie
Plan Premium Country Belgium Operating System Windows 10 My Question or Issue recently, my spotify has been acting really strange by itself. for example, it suddenly st...
2019-05-26 2:36:34 PM
2019-06-05 11:32:00 AM
Katerina
Spotify Legend
2296 Views
4 replies
0 likes
Other
Premium

2296 Views
4 replies
0 likes

Solved!!Superuser Contribution Not updating the "weekly" playlist

PlanPremiumCountryGermanyDevicePixel 3 XL (App), PC (App, Chrome)Operating SystemAndroid Pie, Win10 Pro My Question or IssueSince today my "weekly" playlist doesn't get an update. The songs still remain the same as last week. I tried the posted solut...

raum4224
Newbie
Plan Premium Country Germany Device Pixel 3 XL (App), PC (App, Chrome) Operating System Android Pie, Win10 Pro My Question or Issue Since today my "weekly" playlist doesn't get an up...
2019-05-27 9:36:00 AM
2019-06-05 9:49:45 AM
Peter
Spotify Legend
583 Views
2 replies
4 likes
Premium

583 Views
2 replies
4 likes

Superuser Contribution Discover weekly didn't update

Today I opened my spotify and started discover weekly as always, but it didn't update this week. What can I do to update this playlist? thanks

cruz_91
Newbie
Today I opened my spotify and started discover weekly as always, but it didn't update this week. What can I do to update this playlist? thanks
2019-05-27 8:29:37 AM
2019-06-05 9:48:04 AM
Peter
Spotify Legend
841 Views
2 replies
2 likes
Account

841 Views
2 replies
2 likes

Superuser Contribution Account Info Changed

So today i was listening to spotify on my desktop when suddenly i was kicked out, i tried logging back in and it was not working so i decided to check on my mobile device and the same thing happened. I tried resetting the password and that was not wo...

martin_salas
Casual Listener
So today i was listening to spotify on my desktop when suddenly i was kicked out, i tried logging back in and it was not working so i decided to check on my mobile device and the same thing happened....
2019-05-30 12:58:22 AM
2019-06-05 9:36:26 AM
Jemi
Spotify Legend
480 Views
2 replies
0 likes
Account
Login
Premium
Security

480 Views
2 replies
0 likes

Solved!! Random web player keeps playing songs even though I changed my password

I've been using the computer version of the spotify app and for the past week or two an unknown Web Player has been playing songs. Today (6/4/19) I changed my password to prevent this and logged out of my Web Player, yet this is still happening. Any ...

Skunk91
Newbie
I've been using the computer version of the spotify app and for the past week or two an unknown Web Player has been playing songs. Today (6/4/19) I changed my password to prevent this and logged out ...
2019-06-05 5:53:30 AM
2019-06-05 6:23:10 AM
Jollof
Composer
2057 Views
1 replies
0 likes
Security

2057 Views
1 replies
0 likes

Just lost an account after premium sub!

PlanPremiumCountryUsing it in UK, but the payment details in Norwegian Device(iPhone Operating System(iOS 12.3.1) My Question or IssueSpotify logged me out mid music and ask to login agian. I tried logging in but it said wrong username and password. ...

paperpanda
Newbie
Plan Premium Country Using it in UK, but the payment details in Norwegian Device (iPhone 😎 Operating System (iOS 12.3.1) My Question or Issue Spotify logged me out mid music ...
2019-06-03 12:52:44 AM
2019-06-04 12:46:03 AM
JBayudz
Composer
519 Views
1 replies
0 likes
Account
Login

519 Views
1 replies
0 likes

I have paid for Premium but i dont have it?

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I paid for spotify but it's still under my other email for some reason. I had changed m...

Felicia001
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue...
2019-06-04 6:53:07 PM
2019-06-04 10:21:10 PM
Jᴀᴄᴋ
Roadie
337 Views
1 replies
0 likes
Account
Premium
Subscription

337 Views
1 replies
0 likes

Solved!! i don't remeber the email

I have an account with username insner, but I can not find the associated email. How can I proceed to recover the account, which was also a premium? Thank youFrom Spain

user-removed
Visitor
I have an account with username insner, but I can not find the associated email. How can I proceed to recover the account, which was also a premium? Thank you From Spain
2019-06-04 4:10:55 PM
2019-06-04 5:58:11 PM
Jᴀᴄᴋ
Roadie
643 Views
1 replies
0 likes
Account
Login

643 Views
1 replies
0 likes

Spotify request I change password

I received an email from Spotify to reset my password. I ignored this as I thought it was spam. When I tried to log into my app on iPhone, it asked me to reset my password. I tried to do this but I ended up in a cycle of links been sent and emails. I...

masterchalders
Casual Listener
I received an email from Spotify to reset my password. I ignored this as I thought it was spam. When I tried to log into my app on iPhone, it asked me to reset my password. I tried to do this b...
2019-06-04 3:18:59 PM
2019-06-04 5:55:14 PM
Jᴀᴄᴋ
Roadie
690 Views
1 replies
0 likes
Account
Login
Security

690 Views
1 replies
0 likes

Remove device permanently

Hi, how can I permanently remove a certain device? I dont want it to be re-synced by the person who owns that device.

mlm10
Newbie
Hi, how can I permanently remove a certain device? I dont want it to be re-synced by the person who owns that device.
2019-06-04 12:52:45 PM
2019-06-04 5:53:38 PM
Jᴀᴄᴋ
Roadie
589 Views
1 replies
0 likes
Premium

589 Views
1 replies
0 likes

Solved!! I Can't Edit My Profile Due to...

PlanFreeCountrySingaporeDeviceHonor PlayOperating SystemWindow 10 My Question or IssueHello Spotify Community Team, i been here stuck trying to edit my profile but it said my email address has been taken.. can you please look back again at my account...

user-removed
Visitor
Plan Free Country Singapore Device Honor Play Operating System Window 10 My Question or Issue Hello Spotify Community Team, i been here stuck trying to edit my profile but it said my...
2019-06-01 11:49:05 PM
2019-06-04 11:12:45 AM
Luan
Spotify Star
524 Views
3 replies
0 likes
Account

524 Views
3 replies
0 likes

Permium account used on device I don't know

PlanPremiumDeviceLaptopOperating SystemWindows My Question or IssueMy premium account was being used on another device that I don't know/own. I removed them and changed my password, even changed my account to another email. Is there anything else I s...

Cryssie
Newbie
Plan Premium Device Laptop Operating System Windows My Question or Issue My premium account was being used on another device that I don't know/own. I removed them and changed my passwo...
2019-06-04 2:26:38 AM
2019-06-04 5:00:58 AM
Jollof
Composer
548 Views
1 replies
0 likes
Account
Login
Premium
Security

548 Views
1 replies
0 likes

Solved!! appears on playlists

Hello I'm Chris and I have a question.Is there a way to organize/refresh the Appears on Playlists on my artist profile?I can only see older playlists where my music has been featured few years ago.I'd like to refresh that section with the new playlis...

edgarallanpoets
Roadie
Hello I'm Chris and I have a question. Is there a way to organize/refresh the Appears on Playlists on my artist profile? I can only see older playlists where my music has been featured few years ag...
2019-05-27 5:31:38 PM
2019-06-04 2:23:22 AM
edgarallanpoets
Roadie
2357 Views
2 replies
0 likes
Account

2357 Views
2 replies
0 likes

Locked out of account

PlanPremiumCountryThe NetherlandsDeviceiPhone 6s and msi laptopOperating SystemiOS 12 and windows 10 My Question or IssueI have a different account than this one (username: kirstenoops) and have suddenly been logged out of that account on my phone. N...

user-removed
Visitor
Plan Premium Country The Netherlands Device iPhone 6s and msi laptop Operating System iOS 12 and windows 10 My Question or Issue I have a different account than this one (username: k...
2019-06-03 11:20:36 PM
2019-06-03 11:29:20 PM
A_Musicophile
Community Legend
487 Views
1 replies
0 likes
Login
Premium

487 Views
1 replies
0 likes

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