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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8931 Views
  • 1 replies
  • 9 likes
  • Security
  • 8931 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480261 Views
  • 979 replies
  • 111 likes
  • Account
  • 480261 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210462 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210462 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120612 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120612 Views
  • 72 replies
  • 12 likes

Says I'm offline and won't log in

PlanFreeCountryEnglandDeviceMotorola Operating SystemAndroid My Question or IssueMy Spotify says that I am in offline despite being connected to the internet. There is no way to turn offline mode off and when I tried to remove it on the Website, it m...

  • Casual Listener
  •   Plan Free Country England Device Motorola  Operating System Android   My Question or Issue My Spotify says that I am in offline despite being connected to the internet. Th...
  • A_Musicophile
  • Community Legend
  • 832 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 832 Views
  • 3 replies
  • 0 likes

help

I enter my spotify account (premium and free) and in exchange I have the same problems in all the playlists including the ones I recommend spotify appears "empty playlist looks for recommended" when I do it and it's the same ... operating system w10

  • Casual Listener
  • I enter my spotify account (premium and free) and in exchange I have the same problems in all the playlists including the ones I recommend spotify appears "empty playlist looks for recommended" when ...
  • Billy-J
  • Spotify Star
  • 364 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
  • 364 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't modify Albums and, for some of them, the image is missing

PlanFreeCountryItalyDeviceMacbook Pro My Question or IssueTo begin with, I noticed that one Album that I added in My Library, in particular Sam Smith's "The thrill of it all (Special Edition)", is missing the cover image for months now, even after re...

  • Regular
  • Plan Free Country Italy Device Macbook Pro   My Question or Issue To begin with, I noticed that one Album that I added in My Library, in particular Sam Smith's "The thrill of it all (Spe...
  • Upforcestar
  • Casual Listener
  • 2028 Views
  • 10 replies
  • 0 likes
  • Other
  • 2028 Views
  • 10 replies
  • 0 likes

Recover email address associated with username

PlanPremium CountryUnited Kingdom DeviceHuawei P10 & Desktop Operating SystemAndroid & Windows 10 My Question or IssueHi There, Thanks in advance for any help, I'm in quite the predicament. Spotify changed my password due to potential fraudulent acti...

  • Casual Listener
  •   Plan Premium   Country United Kingdom   Device Huawei P10 & Desktop   Operating System Android & Windows 10   My Question or Issue Hi There,   ...
  • Simon3003
  • Casual Listener
  • 911 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 911 Views
  • 2 replies
  • 0 likes

Login issue with Facebook account

PlanFreeCountryCanada, but currently in South KoreaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android and Windows 10My Question or IssueSo this issue happened a few days ago, like u...

  • Visitor
  • Plan Free Country Canada, but currently in South Korea Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android and Win...
  • osornios
  • Spotify Star
  • 522 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 522 Views
  • 1 replies
  • 0 likes

Solved!! Can't login to my account because it's being "blocked by my firewall"

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueCan't login through facebook because my "firewall" is blocked, even though I've disabled it. I also can't change my email, because it's a facebook acount. And I can't unl...

  • Regular
  • Plan Premium Country US Device Desktop Operating System Windows 10   My Question or Issue Can't login through facebook because my "firewall" is blocked, even though I've disabled it. I...
  • osornios
  • Spotify Star
  • 634 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 634 Views
  • 3 replies
  • 0 likes

google home et pb abt spotify non reconnu

google home et pb abt spotify non reconnusur mon wifi maison googgle home enceinte mini ok google fonctionne mais sans abt, il est sur youtube music et avec la pub..j'ai pris un abt spotify premium mais pas moyen de le basculer sur l'enceinte google....

  • Visitor
  • google home et pb abt spotify non reconnu sur mon wifi maison googgle home enceinte mini ok google fonctionne mais sans abt, il est sur youtube music et avec la pub.. j'ai pris un abt spotify premi...
  • osornios
  • Spotify Star
  • 486 Views
  • 1 replies
  • 0 likes
  • Other
  • 486 Views
  • 1 replies
  • 0 likes

Being Double-Billed

PlanPremiumCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue is that i am being double billed on my credit card for the last 7 months for premium , how d...

  • Newbie
  • Plan Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue is that i am ...
  • osornios
  • Spotify Star
  • 445 Views
  • 1 replies
  • 1 likes
  • Premium
  • 445 Views
  • 1 replies
  • 1 likes

Solved!! spotify changes song by itself

Hi, sometimes, and more often lately, Spotify changes song by itself in the middle of another song, and to some random hiphop playlist I’ve never even listened to before. What can I do? I have a premium account, and most often play from my iPhone. Th...

  • Newbie
  •    Hi,   sometimes, and more often lately, Spotify changes song by itself in the middle of another song, and to some random hiphop playlist I’ve never even listened to before. ...
  • mo4ya2000
  • Regular
  • 20607 Views
  • 8 replies
  • 1 likes
  • Other
  • 20607 Views
  • 8 replies
  • 1 likes

Solved!! I can't edit my profile

Whenever I attempt to change my country to Canada (from the USA, which I accidently put on signup) it says "We're sorry, that email is taken." Obviously my email is taken if I'm trying to edit my account using that email. Anyways, I tried changing my...

  • Visitor
  • Whenever I attempt to change my country to Canada (from the USA, which I accidently put on signup) it says "We're sorry, that email is taken." Obviously my email is taken if I'm trying to edit my acc...
  • user-removed
  • Not applicable
  • 1905 Views
  • 2 replies
  • 0 likes
  • Login
  • 1905 Views
  • 2 replies
  • 0 likes

Solved!! Can't Access Discover Weekly After Creating New Account

PlanFreeCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI created a new Spotify account because I couldn't change my ID Name on there (I'm not going to be forced to use the name I created when I was 15 because it is a dumb ...

  • Casual Listener
  • Plan Free Country United States Device PC Operating System Windows 10   My Question or Issue I created a new Spotify account because I couldn't change my ID Name on there (I'm not goin...
  • Jack_Steele
  • Casual Listener
  • 599 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 599 Views
  • 3 replies
  • 0 likes

Discover Weekly Photo

Hello! I saw some other posts about trying to delete/change the Discover Weekly photo because of it including an ex (same here). The other posts would be helpful except for, you guessed it, I've permanently deleted my Facebook - so I can't reconnect ...

  • Visitor
  • Hello!    I saw some other posts about trying to delete/change the Discover Weekly photo because of it including an ex (same here). The other posts would be helpful except for, you guesse...
  • OneByBoo
  • Roadie
  • 307 Views
  • 1 replies
  • 0 likes
  • Account
  • 307 Views
  • 1 replies
  • 0 likes

Spamming Premium accounts with ads

I'm using Premium family account, on various computers and phones. Here are my settings All ads off, all notifications off, all 'push' nonsense off, all news of. OFF. Now look at this ad for Fuji Rock. Why do I get this? Why can I not tun it off on m...

Screenshot_20190718-194133_Spotify.jpg Screenshot_20190726-091833_Spotify.jpg
  • Casual Listener
  • I'm using Premium family account, on various computers and phones.   Here are my settings   All ads off, all notifications off, all 'push' nonsense off, all news of. OFF. ...
  • dazzerhk
  • Casual Listener
  • 1483 Views
  • 7 replies
  • 0 likes
  • Premium
  • 1483 Views
  • 7 replies
  • 0 likes

Account Address

Hi i cant seem to find the original address used on my account information. I have added two of my family members who currently live in our house, but they cannot seem to get logged in due to this incorrect info.how do i find this? Plan PremiumCountr...

  • Regular
  • Hi  i cant seem to find the original address used on my account information. I have added two of my family members who currently live in our house, but they cannot seem to get logged in due to ...
  • jsannn
  • Community Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • Account
  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook Profile Picture on Album Cover

Premium, Turkey, iPhone6, MacOSWhy on earth do you put my facebook profile pic on "Weekly Discover" album cover? I am addressing Spotify.Do you suppose that it would make anything look symphathetic or something? I have been using Spotify for years an...

  • Visitor
  • Premium, Turkey, iPhone6, MacOS Why on earth do you put my facebook profile pic on "Weekly Discover" album cover? I am addressing Spotify. Do you suppose that it would make anything ...
  • Peter
  • Spotify Legend
  • 538 Views
  • 1 replies
  • 0 likes
  • Security
  • 538 Views
  • 1 replies
  • 0 likes

Greyed out Songs in Playlist

I have created a playlist with all my local files(5000+) and not one of them are playable. I have cleared my cache, I am running a VPN, I have opened the firewall and let spotify through. I STILL cannot play any of my songs . I seem to have exhausted...

PV.PNG
  • Casual Listener
  • I have created a playlist with all my local files(5000+) and not one of them are playable.  I have cleared my cache, I am running a VPN, I have opened the firewall and let spotify through. ...
  • fekall
  • Casual Listener
  • 634 Views
  • 5 replies
  • 1 likes
  • Other
    Premium
  • 634 Views
  • 5 replies
  • 1 likes

Solved!! Search Result Problem

Hey guys, I just search my account on spotify but i cant see myself in search results(for my friends :)). How do I get my friends to find me?

  • Casual Listener
  • Hey guys, I just search my account on spotify but i cant see myself in search results(for my friends  :)). How do I get my friends to find me?
  • Yogii_C
  • Gig Goer
  • 381 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 381 Views
  • 2 replies
  • 0 likes

Solved!! Android app

PlanFreeCountryQatar DeviceHuawei mate 20 proOperating SystemAndroid 9My Question or IssueSpotify is available in my country and I can listen and use it on my laptop however I am unable to download the app from play store as it says that it's not ava...

  • Casual Listener
  • Plan Free Country Qatar  Device Huawei mate 20 pro Operating System Android 9 My Question or Issue Spotify is available in my country and I can listen and use it on my laptop however I ...
  • Yogii_C
  • Gig Goer
  • 699 Views
  • 4 replies
  • 0 likes
  • Account
    Free
  • 699 Views
  • 4 replies
  • 0 likes

Hacked

i Had an account which was premium and it was hacked, without thinking I logged out and obviously can’t log back in again. My email is not associated with the account and I can’t reset the password. How do I get back into the account so I can delete ...

  • Visitor
  • i Had an account which was premium and it was hacked, without thinking I logged out and obviously can’t log back in again. My email is not associated with the account and I can’t reset the password. ...
  • Yogii_C
  • Gig Goer
  • 354 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 354 Views
  • 1 replies
  • 0 likes

I want to change my Spotify username

PlanFreeCountryUSDeviceGoogle Pixel 2Operating SystemAndroid PieMy Question or IssueI signed up for Spotify today and chose a username (HackerApollo), but for some reason, it appears as pa66kgamlctvu1gy5ftxw5ooc. Can this be changed before I decide t...

  • Visitor
  • Plan Free Country US Device Google Pixel 2 Operating System Android Pie My Question or Issue I signed up for Spotify today and chose a username (HackerApollo), but for some reason, it appear...
  • Yogii_C
  • Gig Goer
  • 808 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 808 Views
  • 3 replies
  • 0 likes