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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Alice_ab
  • Visitor
  • 173403 Views
  • 186 replies
  • 13 likes
  • Account
    Free
  • 173403 Views
  • 186 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11421 Views
  • 6 replies
  • 11 likes
  • Security
  • 11421 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 516351 Views
  • 986 replies
  • 113 likes
  • Account
  • 516351 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126076 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126076 Views
  • 74 replies
  • 12 likes

I can see my deleted account

Hi, I recently deleted my account, but I still see it in spotify. How can I make it to disappear forever? Is there something else I have to do besides delete my account permanently?

  • Casual Listener
  • Hi,   I recently deleted my account, but I still see it in spotify. How can I make it to disappear forever? Is there something else I have to do besides delete my account permanently?   ...
  • SergioCastillo1
  • Casual Listener
  • 1228 Views
  • 2 replies
  • 0 likes
  • Account
  • 1228 Views
  • 2 replies
  • 0 likes

Logged out due to failed transfer?

Today I saw that I was logged out from my premium account on both my MacBook and telephone. I tried to log in again, I tried to reset my password, but it's not possible. I checked my Spotify payments and saw that the automatic transfer of this month ...

  • Visitor
  • Today I saw that I was logged out from my premium account on both my MacBook and telephone. I tried to log in again, I tried to reset my password, but it's not possible.  I checked my Spotify p...
  • Billy-J
  • Spotify Star
  • 446 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 446 Views
  • 1 replies
  • 0 likes

Shuffle

how do I shuffle my whole library? I know how to shuffle individual playlists, and albums, but not entire library

  • Visitor
  • how do I shuffle my whole library? I know how to shuffle individual playlists, and albums, but not entire library   
  • Billy-J
  • Spotify Star
  • 626 Views
  • 3 replies
  • 1 likes
  • Account
  • 626 Views
  • 3 replies
  • 1 likes

What's the price for 10 users

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Composer
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Brunelicia
  • Community Legend
  • 338 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 338 Views
  • 1 replies
  • 0 likes

My podcast is not being uploaded to Spotify no longer....

I run a podcast through Podbean. We have it set to upload to Spotify. Everything was working fine. However, after 8 uploaded episodes to Spotify, it's no longer uploading to Spotify. Nothing has changed on Podbean to signify a change on Spotify. On P...

  • Casual Listener
  • I run a podcast through Podbean. We have it set to upload to Spotify. Everything was working fine. However, after 8 uploaded episodes to Spotify, it's no longer uploading to Spotify.  Nothing...
  • DJ-MastaJ
  • Composer
  • 7642 Views
  • 5 replies
  • 1 likes
  • Free
  • 7642 Views
  • 5 replies
  • 1 likes

Can't create account, log in OR reset password

Hi. I'm having a hard time helping my mother logging into her account/creating a new account. I really need help with this as I recently upgraded to Spotify Family and I'd like my mother to be able to use it. The problem is: I can't create a new acco...

  • Visitor
  • Hi. I'm having a hard time helping my mother logging into her account/creating a new account. I really need help with this as I recently upgraded to Spotify Family and I'd like my mother to be able t...
  • Rene01
  • Community Legend
  • 1912 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1912 Views
  • 1 replies
  • 0 likes

Disconnect facebook and create a username for spotify.

PlanPremium Operating System(Desktop windows 7, Android) My Question or IssueI've been using spotify using my FB login. Now I have problem to sign in with FB, so I plan to stop using my FB account. But my spotify was linked with the FB, so I cannot a...

  • Visitor
  • Plan Premium   Operating System (Desktop windows 7, Android)   My Question or Issue I've been using spotify using my FB login. Now I have problem to sign in with FB, so I plan to sto...
  • Rene01
  • Community Legend
  • 1457 Views
  • 1 replies
  • 0 likes
  • Login
  • 1457 Views
  • 1 replies
  • 0 likes

Solved!! Someone is playing music on my account

PlanFree/PremiumCountry DevicePC DesktopOperating SystemWindows 10 My Question or IssueIm trying to listen to music and someone is overriding it with their werid techno. ive changed my passsword and still nothing

  • Casual Listener
  • Plan Free/Premium Country   Device PC Desktop Operating System Windows 10   My Question or Issue Im trying to listen to music and someone is overriding it with their werid techno....
  • Rene01
  • Community Legend
  • 1269 Views
  • 7 replies
  • 0 likes
  • Account
  • 1269 Views
  • 7 replies
  • 0 likes

Solved!! username displayed wrong

Hello,i can't change my username displayed, i try to disconnect and reconnect from facebook but even if now spotify is correctly associated to facebook my username is still only digit. I know that is not possible to change username, however I would a...

  • Casual Listener
  • Hello, i can't change my username displayed, i try to disconnect and reconnect from facebook but even if now spotify is correctly associated to facebook my username is still only digit. I know that ...
  • OneByBoo
  • Roadie
  • 1010 Views
  • 5 replies
  • 0 likes
  • Account
  • 1010 Views
  • 5 replies
  • 0 likes

Paguei mas não está liberado meu Spotify Premium

Realizei o pagamento do plano premium no boleto ontem no valor de 16,90 e não recebi email confirmando pagamento nem email confirmando que está ativo do paypal email da conta que foi comprado: *snip*

  • Visitor
  • Realizei o pagamento do plano premium no boleto ontem no valor de 16,90 e não recebi email confirmando pagamento nem email confirmando que está ativo do paypal email da conta que foi comprado: *snip*...
  • Brunelicia
  • Community Legend
  • 369 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 369 Views
  • 1 replies
  • 0 likes

Scam

Hi. This issue is not really related to bugs but I couldn't find anywhere else to contact you about what I believe is a scam towards Spotify.Anyway in my "recently played artists"-list there is some music listed that I have never listened to. All of ...

  • Casual Listener
  • Hi.   This issue is not really related to bugs but I couldn't find anywhere else to contact you about what I believe is a scam towards Spotify. Anyway in my "recently played artists"-list the...
  • fenalena
  • Casual Listener
  • 699 Views
  • 2 replies
  • 0 likes
  • Security
  • 699 Views
  • 2 replies
  • 0 likes

Cannot Log-in to my Other Spotify Account

Hello, I logged out of my Spotify last Friday that I had installed on my phone to connect to the Spotify account I had on my laptop. My phone Spotify had a premium subscription, and now I can't log in. Can someone help, please? Thank you in advance!

  • Newbie
  • Hello,   I logged out of my Spotify last Friday that I had installed on my phone to connect to the Spotify account I had on my laptop. My phone Spotify had a premium subscription, and now I ca...
  • OneByBoo
  • Roadie
  • 424 Views
  • 1 replies
  • 0 likes
  • 424 Views
  • 1 replies
  • 0 likes

Problems witch accont

The family accont, wasen't renovade. problems witch credit card. but he is ok. The spotify is asking to update my data

  • Newbie
  • The family accont, wasen't renovade. problems witch credit card. but he is ok. The spotify is asking to update my data
  • Luan
  • Spotify Star
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Can't change country

PlanFree/PremiumCountryFrance Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, I opened my Spotify account about 5 years ago when I moved to Switzerland and I...

  • Casual Listener
  • Plan Free/Premium Country France   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Brunelicia
  • Community Legend
  • 402 Views
  • 3 replies
  • 0 likes
  • Account
  • 402 Views
  • 3 replies
  • 0 likes

HELP! Someone has access to my account from India!

So I woke up one morning to find that I was following an 'indian wedding playlist'. Me, residing in Denmark, don't listen to indian wedding music so I was confused. I later found that multiple of my playlists had been deleted, and at last I saw, WHIL...

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  • Newbie
  • So I woke up one morning to find that I was following an 'indian wedding playlist'. Me, residing in Denmark, don't listen to indian wedding music so I was confused. I later found that multiple of my ...
  • Jose_M
  • Spotify Star
  • 2928 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 2928 Views
  • 3 replies
  • 0 likes

Am I allowed to play these songs in public?

Dear people, what are the existing rules on which song I am allowed to play in public in a country like Sweden? Different rules for other countries? If someone records the event, where the song is played, what is my legal responsibility here? Let´s s...

  • Newbie
  • Dear people,   what are the existing rules on which song I am allowed to play in public in a country like Sweden? Different rules for other countries? If someone records the event, where the s...
  • Jose_M
  • Spotify Star
  • 553 Views
  • 2 replies
  • 0 likes
  • 553 Views
  • 2 replies
  • 0 likes

Can’t log in

None of the below information is required. However, the more you provide the easier it will be for us to try and help CountryThe Netherlands My Question or IssueNormaly when I open my Spotify app my account is automatically logged in. But not today.....

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help   Country The Netherlands   My Question or Issue Normaly when I o...
  • A_Musicophile
  • Community Legend
  • 379 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 379 Views
  • 1 replies
  • 0 likes

paguei o boleto e ainda nao liberou o premiun

ola boa noite fiz o **bleep** do boleto no sabado dia 03/02/18 e ate agora dia 06/02/18 ainda nao liberaram o premium ja desinstalei e reinstalei o programae tambem ja havia temtado pagar com cartao de credito a conta de estudanteo **bleep** foi efet...

  • Newbie
  • ola boa noite  fiz o **bleep** do boleto no sabado dia 03/02/18 e ate agora dia 06/02/18 ainda nao liberaram o premium  ja desinstalei e reinstalei o programa e tambem ja havia  tem...
  • Luan
  • Spotify Star
  • 419 Views
  • 1 replies
  • 0 likes
  • 419 Views
  • 1 replies
  • 0 likes

Delete account

My Question or IssueHello. A friend has accidentally made an account with a student email which she has no access to (it might even not exist if that is possible or if it does it belongs to another student) and she would like to delete it because she...

  • Casual Listener
  • My Question or Issue Hello. A friend has accidentally made an account with a student email which she has no access to (it might even not exist if that is possible or if it does it belongs to another...
  • ListenToGlobal
  • Composer
  • 612 Views
  • 6 replies
  • 0 likes
  • Account
  • 612 Views
  • 6 replies
  • 0 likes

The email address you entered is not linked to a Spotify account.

Hey, we use a Spotify Family account with 4 people. Now, i was trying to invite a 5th person to our Spotify Family account. You need to log into the "main account" where you started the Premium version. Now the problem is that it tells me that the e-...

  • Newbie
  • Hey, we use a Spotify Family account with 4 people. Now, i was trying to invite a 5th person to our Spotify Family account. You need to log into the "main account" where you started the Premium versi...
  • OneByBoo
  • Roadie
  • 1878 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1878 Views
  • 1 replies
  • 0 likes