Unknown device available

[Szaszkee]

This PS4-863 appeared as an available device, I do not own a ps4. I changed my password, purged al offline devices and forced sign out for all, yet when I restarted spotify the mysterious ps4 still remained. Please help.

Funny thing is, I had to relog on my android phone with the new password for it to reappear on the available device list, which in case someone got into my account I highly doubt he did right after my password change so fast, so this might be something else.

[Szaszkee · Accepted solution]

seems fixed now, thanks.

[user-removed]

i have a same problem?How did you solve it?

[JoeSan]

Hello,

How did you solve it? 

I have the same problem, difference is that in my available devices appears an Iphone wich I do not recognize, and when I get to the "resent listenned" songs or playlist it shows music I haven´t heard at all. 

I change my Facebook PW this morning and by mid-day the unknown device appeared again. 

Please Help. 

[JoeSan]

Hi,

Any luck solving the problem?

[Szaszkee]

Hi, did not solve it myself but the issue got fixed on its own, I believe there was something wrong on spotify's end, which could be the case for you as well (I haven't ran into this error ever since).

[JoeSan]

Thanks for your answer. Really Appreciated.

Do you know if there´s a way I can contact with someone at spotify, I mean directly. 

Maybe a phone number or email. I searched but had no success on finding one.

Thanks again for your help.

[Szaszkee]

Alas, no. I tried opening this thread but no answer from any support staff ever since. Hope your issue resolves too soon!

[JoeSan]

Thank you for your help.

Greetings.