Help Wizard

Step 1

NEXT STEP

Username not recognized

Username not recognized

Plan

Premium

Country

 

Device

Samsung galaxy S8

Operating System

 

 

My Question or Issue

 I purchased Spotify premium on my account, i signed out of it for whatever reason, now when i try to sign back in it doesnt work, im 100% i have right password and username, when i try and search for the username in the help part, it doesnt show up, but when i look up my profile in the spotify app itself my playlist and profile shows up? My Username is: leytong59-2

Need help immediately please

 

Reply
1 Reply

Hey @Leytong59,

 

Could you please try and login to your Spotify account with your email for me? If that doesn't work head on over to @SpotifyCares on Twitter or Facebook, they'll be able to help!

Suggested posts