'You've reached the monthly free time limit' error

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'You've reached the monthly free time limit' error

Casual Listener

Plan

Free

Country

Japan

Device

(iPhone 7 Plus)

Operating System

(iOS 12)

 

My Question or Issue

 

Regarding the title, if I remember correctly, Spotify already removed the song amount restrictions that can be played, meaning that it free version could also played unlimited songs, with limited skips. I have been using it quite a long ago when suddenly last week my spotify app prompt me with this error. I couldnt play any songs except for the offline ones since then, which is kinda irritating.

 

Is there anything I could do to fix this? 

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1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: 'You've reached the monthly free time limit' error

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

I see you're using Spotify++ which is not the official version which is why you're getting this error. If you want Premium features I'd suggest starting a subscription.

Have a nice day 🙂

LoxerRock Star 16
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Note: I'm not a Spotify employee.

View solution in original post

6 Replies
Solution!

Re: 'You've reached the monthly free time limit' error

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

I see you're using Spotify++ which is not the official version which is why you're getting this error. If you want Premium features I'd suggest starting a subscription.

Have a nice day 🙂

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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Re: 'You've reached the monthly free time limit' error

Casual Listener

Could premium associated with spotify++ or I need to use the official version?

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Re: 'You've reached the monthly free time limit' error

Rock Star 16
Rock Star 16

Hey @azh_97,

 

It's better to use the official version 🙂

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: 'You've reached the monthly free time limit' error

Casual Listener
Thanx for the heads up! Should have stick for the official one, thanks!
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Re: 'You've reached the monthly free time limit' error

Visitor

Not working. Restarted my ipad for a few times, also did reinstall for a few times.

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Re: 'You've reached the monthly free time limit' error

Moderator
Moderator

Hey @chetra,

 

Thanks for reaching out to us here!
 

Could you let us know what's happening exactly?

 

If your issue isn't related to the one described in the original post, do you mind creating a new thread in the relevant help board here? We'll be glad to help you out there 🙂

 

Thanks - keep us posted!

PeterModerator
 
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