Zip code United Arab Emirates

[user-removed]

Plan: free

Country United Arab Emirates

Device: Mac book pro

Operating System: mac os

My Question or Issue

when chosing the UAE as my country it requires a a zip code . when i enter my zip code (00000) its says its not valid for the selected country. using services in the UAE usualy does not reqire a zip code too.

[Agustin6]

Hello Welcome to the community

You could try this method:

Press enter after putting in the zip code. It still says invalid zip and the button wont work, but pushing enter does the trick. if you can help with a like I would appreciate it very much.let me know if it helped You.

Good luck!! 

[Ruan_HB]

Hi,

This trick is not working for me... I really hope they will fix this issue...

[nikeekun97]

I have the same problem. I had premium spotify back in Philippines. I came to UAE and kept my premium until it expired one month after. Now, not only can I not open my account, I can't change the country as well because of the ZIP Code/Postal Code problem 😞 

I was looking forward to spotify in UAE for so long now! Please fix this issue. 00000 nor the enter trick is not working.

[Veeeeeenus]

Plan

Free

Country

 UAE

Device

SAMSUNG

Operating System

Android Oreo 

My Question or Issue

[Maxim]

Hey @Veeeeeenus,

Is there anything I can help out with?

If so, can you let me know a little more about what’s happening exactly? I’d love to see what I can suggest.

Thanks 🙂

[Veeeeeenus]

@maxim

I am living in uae now but previously im located at ph. Im trying to update my profile and switch to uae from ph but it kept on saying postal code was incorrect but it shoud be right bec. It is 00000 and now i still cant use my spotify. Can you help me pls.

Im doing this bec i cant log in my acct and i was thinking bec my acct location was in Ph

[xavinunes]

Hello. I am trying to add the zip code in my profile to change from Spain to UAE, but not working. Any help?

[murtaza_101]

Plan

Free

Country

United Arab Emirates

Device

HP Pavilion Notebook PC

Operating System

Windows 10

My Question or Issue

Hi guys,

I have an existing Spotify account which I had made in USA. I'm currently in UAE and Spotify has been launched recently in the country. Therefore, when I'm trying to log into the desktop, it is asking to update your profile to match your country of residence. I'm trying to switch the Country on my profile (via the web browser), and it is persistently asking for Postal Code to be entered.

I have tried putting random numbers and even '000', '0000' and '00000' but to no avail. UAE does not use Postal Codes actually so can Spotify please check into this issue? I have noticed that there are other people also facing a very similar issue.

[candede]

@Maxim

I have the same problem. My previous country was US and now I live in the UAE. I want to change my country from US to UAE (which is an option in the country selection list) but it fails in the Postal Code box. UAE doesnt use any postal code and page doesnt accept to skip it and also doesnt accept to enter N/A or 00000. It says invalid postal code for the country

[candede]

I guess this is an old trick and it doesnt work anymore, I have the same problem with no solution..

[candede]

all, please try again.. it looks like somebody just fixed it.. postal code box doesnt appear anymore in the edit account page 🙂

[Guido]

Hey @candede, @user-removed, @nikeekun97 and @Ruan_HB,

Thanks for getting back to us!

Good to hear that it's working for one user. If for some reason it's not working for the rest, get in touch with support as they will be able to fix this for you. You can find more ways to get in touch with us here.

Happy listening 🙂