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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 7883 Views
  • 1 replies
  • 9 likes
  • Security
  • 7883 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 474940 Views
  • 978 replies
  • 111 likes
  • Account
  • 474940 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207873 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207873 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119071 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119071 Views
  • 72 replies
  • 12 likes

Everything vanished from my playlist?

So really weird thing happened and every track from in my most recent playlist vanished? I've tried the recover playlist option but it just says I haven't deleted any playlists? Has anyone experienced this before? It was a discover weekly playlist I ...

  • Casual Listener
  • So really weird thing happened and every track from in my most recent playlist vanished? I've tried the recover playlist option but it just says I haven't deleted any playlists? Has anyone experience...
  • Bumiputra
  • Newbie
  • 270 Views
  • 2 replies
  • 1 likes
  • 270 Views
  • 2 replies
  • 1 likes

Family member invitation email never arrives...

The invitation email to my wife never arrives... Impossible to add her to our family account. My two sons are already a member. It's been like this forever. Please help.She's not amused by this.

  • Newbie
  • The invitation email to my wife never arrives... Impossible to add her to our family account. My two sons are already a member. It's been like this forever. Please help. She's not amused by this.&nb...
  • 250 Views
  • 0 replies
  • 0 likes
  • 250 Views
  • 0 replies
  • 0 likes

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  • Newbie
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  • InfusionGB
  • Roadie
  • 266 Views
  • 1 replies
  • 0 likes
  • Account
  • 266 Views
  • 1 replies
  • 0 likes

Country change for Spotify family

Hello I want to use an family subscription but I am student abroad in Belgium. My parents lives in Turkey. Now I see Belgium at my account on Sportify and I can not change it to Turkey When I go to the payment site, I see the currency in Euros and no...

  • Casual Listener
  • Hello   I want to use an family subscription but I am student abroad in Belgium.   My parents lives in Turkey.   Now I see Belgium at my account on Sportify and I can not change ...
  • Maxim
  • Spotify Star
  • 304 Views
  • 3 replies
  • 0 likes
  • 304 Views
  • 3 replies
  • 0 likes

Can not log in after upgrade to premium

Upgrade naar premium maar nog steeds advertise. > spotify help suggereert eerst uit te loggen en opnieuw in te loggen. Dan wordt mijn password niet langer herkent > nieuwe pass word brengt me keurig in account pagina maar inloggen in spotify lukt nog...

  • Newbie
  • Upgrade naar premium maar nog steeds advertise. > spotify help suggereert eerst uit te loggen en opnieuw in te loggen. Dan wordt mijn password niet langer herkent > nieuwe pass word brengt me k...
  • 229 Views
  • 0 replies
  • 0 likes
  • Login
    Premium
  • 229 Views
  • 0 replies
  • 0 likes

Cancelled Premium by mistake

Hi there. I signed up for the 99p three month premium deal, and shortly afterwards (within minutes) cancelled it by mistake (two accounts!).Can I get it re-instated now or do I have to pay full price immediately?

  • Newbie
  • Hi there. I signed up for the 99p three month premium deal, and shortly afterwards (within minutes) cancelled it by mistake (two accounts!). Can I get it re-instated now or do I have to pay full pri...
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Error code 3 oops

Hello, I am trying to complete my invitation to our Premium for Family account, and I am running into the error code 3, oops something went wrong.... error. Is it possible to just have my account confirmed underneath my husbands account, or did we do...

  • Newbie
  • Hello,   I am trying to complete my invitation to our Premium for Family account, and I am running into the error code 3, oops something went wrong.... error.  Is it possible to just have...
  • 214 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 214 Views
  • 0 replies
  • 0 likes

My premium account has been hacked

My Account has beeen compromised with someone creating new playlists in my account for the last 3 Hrs as well as my email has been changed to gfrgtdr@fgdfg.com I am only able to post this due to the linkeing with my facebook account. PLEASE HELP

  • Casual Listener
  • My Account has beeen compromised with someone creating new playlists in my account for the last 3 Hrs as well as my email has been changed to gfrgtdr@fgdfg.com I am only able to post this due to the ...
  • lilyphantom
  • Newbie
  • 2983 Views
  • 9 replies
  • 0 likes
  • Account
    Security
  • 2983 Views
  • 9 replies
  • 0 likes

Family account. Error...

We receive the error: 600 - Hoppsan, nagot hande. Forsok igen. We pay for the family account and we have sent out mail to the family members to join. When we follow the link and type in the name and adress and press enter then we get the error. This ...

  • Newbie
  • We receive the error: 600 - Hoppsan, nagot hande. Forsok igen.   We pay for the family account and we have sent out mail to the family members to join.  When we follow the link and type i...
  • 254 Views
  • 0 replies
  • 0 likes
  • 254 Views
  • 0 replies
  • 0 likes

Fiscalidad Canaria - IGIC

Muy buenas, En la Comunidad Autonoma de Canarias, el régimen fiscal es diferente. Solicito que se me aplique el IGIC, que es el impuesto que se paga aqui. Gracias

  • Newbie
  • Muy buenas,   En la Comunidad Autonoma de Canarias, el régimen fiscal es diferente. Solicito que se me aplique el IGIC, que  es el impuesto que se paga aqui.    Gracias ...
  • AlvaroDN
  • Newbie
  • 1422 Views
  • 6 replies
  • 7 likes
  • 1422 Views
  • 6 replies
  • 7 likes

Solved!! Account email change

How can I update my email address to my hotmail one? When I try I get the email address taken message, because I have a premium and free account. The free one is registered to my hotmail address, the premium to my gmail account. I want to change the ...

  • Newbie
  • How can I update my email address to my hotmail one? When I try I get the email address taken message, because I have a premium and free account. The free one is registered to my hotmail address, the...
  • Wesli
  • Newbie
  • 415 Views
  • 2 replies
  • 0 likes
  • Account
  • 415 Views
  • 2 replies
  • 0 likes

hacked account

Hi, my other spotify account was hacked and I can not change the passoword because they changed the email that the account was linked to. Can you please help my get my account back with my email and change the passoword? Please let me know, thank you...

  • Newbie
  • Hi, my other spotify account was hacked and I can not change the passoword because they changed the email that the account was linked to. Can you please help my get my account back with my email and ...
  • IguanaSetup
  • Community Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Account hacked

Can anyone help? Someone somehow logged into my account and changed the email address and password. So now I can't log in anymore or make any changes to change it back. And since Spotify is off for the weekend or something no help yet from them. Than...

  • Casual Listener
  • Can anyone help?    Someone somehow logged into my account and changed the email address and password. So now I can't log in anymore or make any changes to change it back. And since Spoti...
  • IguanaSetup
  • Community Legend
  • 468 Views
  • 3 replies
  • 0 likes
  • 468 Views
  • 3 replies
  • 0 likes

Redirect loop

I made a post about a month ago how I cannot log in on my mobile app with my iPhone 6s Plus when I try to log in with Facebook as it says "Invalid username or password, have I signed up for Spotify?". When I try to access my account on the website it...

  • Casual Listener
  • I made a post about a month ago how I cannot log in on my mobile app with my iPhone 6s Plus when I try to log in with Facebook as it says "Invalid username or password, have I signed up for Spotify?"...
  • 527 Views
  • 0 replies
  • 0 likes
  • Login
  • 527 Views
  • 0 replies
  • 0 likes

Account hacked

My account has been hacked by another user. All of my playlist and music from the past 3 years has been deleted and new playlist of music I don't listen to have been added. I was wondering if there was a way I could restore all my playlist one of whi...

  • Newbie
  • My account has been hacked by another user. All of my playlist and music from the past 3 years has been deleted and new playlist of music I don't listen to have been added. I was wondering if there w...
  • user-removed
  • Not applicable
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

My account

My name is Shannon Beazell and I've had spotify premium for a couple years now. I can't seem to access my account because it's connected to my old email account (REDACTED BY ROCKSTAR) and old Facebook that I had. I don't want to get billed each month...

  • Newbie
  • My name is Shannon Beazell and I've had spotify premium for a couple years now. I can't seem to access my account because it's connected to my old email account (REDACTED BY ROCKSTAR) and old Fa...
  • 203 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 203 Views
  • 0 replies
  • 0 likes

Problem to into in the familiar plan

I can not get into the family plan by not knowing the host information of the account, in this case, my mother. I have her account, but there, the information I need (street and number) does not appear. Where can I get these information? Given that I...

  • Newbie
  • I can not get into the family plan by not knowing the host information of the account, in this case, my mother. I have her account, but there, the information I need (street and number) does not appe...
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

Unfortunately, we do not have enough data about how you listened this year (2017 Wrapped)

Helpppp, I've been trying for two days to get this to work, and I can't figure it out. I've tried the whole redditt fix, with the code but I'm not too sure on how or where to actually paste the code? After I open up the window, and right click it doe...

  • Casual Listener
  • Helpppp, I've been trying for two days to get this to work, and I can't figure it out. I've tried the whole redditt fix, with the code but I'm not too sure on how or where to actually paste the code?...
  • 1268 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1268 Views
  • 0 replies
  • 0 likes